Booked with National Holidays for a 5 day AI break at the Strathpeffer Hotel. Arrived after a 9 hour coach journey from the North East, tired and looking forward to a shower, a nice evening meal followed by a drink at the bar and some good Scottish entertainment. What a disappointment. The hotel is tired and in need of some serious renovation. The rooms are poor quality with mould in the shower cubicle wood chip paper hanging down from the ceiling no lock on the sliding toilet door and a toilet seat that a drunken plumber must have fitted. The food is a mixture of frozen and fresh vegetables served with mostly pre-packed processed meat. Overall the food was bland and unappealing . Off we went after the meal for our AI drinks from the bar (Only available between 7pm and 10 pm) only to find a limited choice for those guests on AI. The entertainment (only on three of the four nights) started off bearable but quickly went downhill as the week progressed to the point where the guests were looking for seating away from the bar where all of the entertainment takes place. On a positive note the staff were all friendly and helpful and tried their best to make our stay as pleasurable as possible. The day trips from the hotel all arranged by National Coach Holidays were good value and enjoyable. So come on National its time to review your holiday accommodation before more customers like me look else where for our coach holidays. (review written on behalf of the 6 guests in our party)
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- Also Known As:
- Strathpeffer Hotel Scotland