We stayed in this hotel as part of an Urquhart's coach trip. The hotel has some connection with the company. The setting and the staff are fine but there is room for improvement. Some people didn't like the fact that they had to go outside in the rain to reach the bar and other facilities. The worst thing was the constantly scalding hot water. As coach parties often include a number of elderly and disabled people, it is only a matter of time before someone gets burnt. No proper shower in our room, just a rubber thing with bits of plastic falling off. Now even the scummiest of third world hotels usually manages to provide a proper shower. The walls were thin and the remote for the TV was not working.
We were all crammed into a corner of the dining room, while a large conservatory area was left empty. Presumably this was for the convenience of the waiting staff. It became uncomfortably hot and stuffy as well as being noisy and cramped. The food was adequate, we never went hungry.
The bars and lounges could be excellent if they were properly furnished and decorated, but at the moment they are uncomfortable and unwelcoming.
However, the spa and swimming pool were excellent, and the gym was very well equipt. There were showers and one of them worked properly.
This place is quite adequate for a coach trip as you only spend a few nights there.
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- Also Known As:
- Mackays Hotel Strathpeffer
- Mackay's Hotel Strathpeffer, Scotland