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“Clean & Friendly” 5 of 5 stars
Review of Comfort Suites Manchester

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Comfort Suites Manchester
2.5 of 5 Hotel   |   152 Hospitality Blvd, Manchester, TN 37355   |  
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Hotel amenities
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Choice Privileges Points
Ranked #1 of 19 Hotels in Manchester
Certificate of Excellence 2014
Reviewer
3 reviews 3 reviews
“Clean & Friendly”
5 of 5 stars Reviewed 2 weeks ago via mobile

Nice, clean rooms! Terrific air conditioning! Temperature of rooms was easy to regulate with wall thermostat. Hot showers! Friendly staff! Our kids loved the very clean, indoor pool! Great breakfast with lots of variety! Wi-Fi worked Great! (We have been to a lot of places, where it doesn't work or has poor connection.) Comfortable beds...We had Great experience with Comfort Suites! Loved the Peanut Butter cookies last night!

Stayed April 2015, traveled with family
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139 reviews from our community

Traveler rating
    90
    37
    7
    4
    1
See reviews for
59
28
6
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
West Michigan
Top Contributor
76 reviews 76 reviews
15 hotel reviews
Reviews in 34 cities Reviews in 34 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

TripAdvisor reviews have this right. Excellent and well kept property. Will stay again if in the area. You are able to walk to the nearby O'Charley's for dinner - which is great after being in the car for 10+ hours. Pool was nice for the kids, and how can you go wrong with waffles for breakfast in the lobby.

Stayed April 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayla T, General Manager at Comfort Suites Manchester, responded to this review, 2 weeks ago
BlondeValor,

We here at the hotel also like to think we are a great stop for our guest. We are always happy to read such great reviews like yours. Hopefully we will see you again soon in the future. Thank you for the great review!

Thank you,
Management
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Clinton, Iowa
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Comfort Suites made a nice stopping place for our two-day drive to Florida. We stayed one night on the way down and again on the way back. The room we had on the way down had that musty old motel room smell, but the room we had on the way back smell fresh. Perhaps they are updating rooms. Both rooms were clean and comfortable. The pool is not real large but is adequate for a little dip. There is not a hot tub. The breakfast was the standard Comfort Suites breakfast with hot and cold items. The seating area is not real large but adequate. I would definitely stay here again.

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayla T, General Manager at Comfort Suites Manchester, responded to this review, 2 weeks ago
Ehmusicman,

Thank you for taking the time to leave us a great review. We are delighted to hear you enjoyed your stay and happy to hear you will be returning. If there is anything we can do please let us know.

Thank you,
Management
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Johnson City, Tennessee
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A friend and I stayed here to go to a funeral. After standing for nearly two hours at the visitation, it was nice to return to a clean room with very comfortable beds and pillows. It is very conviently located near O'Charleys restaurant.

  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayla T, General Manager at Comfort Suites Manchester, responded to this review, 2 weeks ago
Judith M,

We are very sorry to hear about your loss. Thank you for taking the time to leave us with a great review regarding your stay.

Thank you,
Management
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Indiana
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 13, 2015 via mobile

We stayed for one night in our way home from Florida. The room was very comfortable and clean. We had a terrible night sleep, but that was because the people in the room next to ours were very loud. We called the front desk several times and he tried to get them to quiet down, but it didn't work. I wished he would have moved them, he offered to move us, but our 3 kids were sleeping so we didn't think that would be the best option for us. He did give us a credit for our inconvenience which I greatly appreciated. I also left my kindle in the room and called that same day. They found it and sent it to me via Fed-ex. I also am very appreciative of that! I would recommend this hotel because of their service.

  • Stayed March 2015
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayla T, General Manager at Comfort Suites Manchester, responded to this review, 5 weeks ago
N3KM,

Thank you for the great review of our staff members here at the hotel. We try very hard to make sure our guest are happy. I am sorry for the noisy neighbors and we do hope we will see you again soon!

Thank you,
Management
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 22, 2015 via mobile

stayed in many Comfort Suites while traveling from Michigan to FL. This was my least favorite. Booked suite and it was basically a standard room. Asked for king. Not sure it was. Bed and pillows awful. Common areas very nice. Highway noise very bad. Will not stay again.

Stayed January 2015, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayla T, General Manager at Comfort Suites Manchester, responded to this review, January 25, 2015
Mhulteen,

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Thank you,

Kayla Transue
General Manager
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2015 via mobile

Stayed overnight on NYE with a few friends. They worked with us to get us close together. The staff was very coutious and helpful. The rooms , clean and updated. The breakfast was typical but hot and fully stocked. Would definately stay again

  • Stayed December 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayla T, General Manager at Comfort Suites Manchester, responded to this review, January 12, 2015
Dear Kist2015,


Thank you for your great review. We are delighted to hear you enjoyed your stay while with us. We look forward to seeing you again soon!

Thank you,
Kayla Transue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Manchester

Address: 152 Hospitality Blvd, Manchester, TN 37355
Phone Number:
Location: United States > Tennessee > Manchester
Amenities:
Wheelchair access
Hotel Style:
Ranked #1 of 19 Hotels in Manchester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Manchester 2.5*
Number of rooms: 77
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