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“Good Place to Stay” 4 of 5 stars
Review of Comfort Suites Manchester

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Comfort Suites Manchester
2.5 of 5 Hotel   |   152 Hospitality Blvd, Manchester, TN 37355   |  
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Choice Privileges Points
Ranked #2 of 19 Hotels in Manchester
Certificate of Excellence
madisonville,ky
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good Place to Stay”
4 of 5 stars Reviewed June 25, 2013

Very good motel, great service and great breakfast. The only negative I have is the common areas: stairwells, corridors and elevators were dirty! Just a little more attention with the vacuum cleaner would cure this. Room and bath very clean. Hotel is very quiet. All the doors have soft close mechanisms. I will stay there again

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kayk_Tn, Director of Sales at Comfort Suites Manchester, responded to this review, July 18, 2013
Dear Guest,

We would like to personally thank you for your very warm comments about our hotel. We always strive to impress our guests with excellence, friendly staff members, and a pleasant stay. I do hope that we see you and are able to extend the same great stay experience the next time you are visiting Manchester,TN.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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152 reviews from our community

Traveler rating
    101
    37
    7
    4
    3
See reviews for
65
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
illinois
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed June 25, 2013

We arrived late so didn't notice that my husband slept on a pee stain on the pull out sofa bed. pretty gross! Also the floor had many disgusting stains some even sticky. Breakfast was ok and the staff was wonderful but it can't make up for the urine. I told the person working and she took $30 off our room but after leaving I don't think it was enough. I emailed choice hotels but they never got back to me.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kayk_Tn, Director of Sales at Comfort Suites Manchester, responded to this review, July 14, 2013
Dear Guest,

As a staff we do not like to hear of our guest being unhappy. We are very displeased that your stay was not an enjoyable one. This will not happen again. And we hope you would consider giving our hotel another chance.


Staff of Comfort Suites Manchester, TN
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 2, 2013

I reserved a group room block at this hotel for an event I'm hosting. Up front, they were very responsive & got me setup with a block, but when it came time to book all the rooms, they completely stopped answering/returning my emails and calls -- 4 emails, 3 calls AND an email to corporate. Luckily, another hotel stepped in to save us, but this one proved that they are completely unreliable! I still NEVER heard a word from them.

  • Stayed June 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merrill,WI.
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 11, 2013

We stopped here on our way to Florida from Wisconsin. We had reserved two rooms based on reviews on Trip Advisor. What we found was spot on this is a real nice hotel. It is far enough off the interstate to be quiet is very clean and the staff is great. Check in and out was fast. The Breakfast was great. The rooms were clean and the beds were nice. The only thing I found that I could say was not right is the in room refrigerator was not on when we came in the room. We had hoped to use it for items we had in our cooler. It did work well once I turned it on and did what we needed it to do I just think it should have been on when we got there.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Decatur
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 10, 2013 via mobile

Stayed here once and liked it so well we stayed again on our way home. A very nice Comfort Suites and in a quiet location. Would recommend for road trips. We get a discount at Choice Hotels and this one was a bargain.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 2, 2013

Let's say you are traveling from Chicago to Florida. This is a good stopping point for your trip.

My family of 7 knocked off for the night here on our recent journey. From our home in the SE Chicagoland area, it was a good 8-9 hours drive. But once we arrived, the checkin was very fast. We actually reserved two rooms just because we didn't want to hear the kids fighting over who had to sleep on the pullout couch, etc. Beds were comfy and we were refreshed to resume our trip to Florida.

Everything was clean and the free breakfast was adequate - eggs, sausage, cereals, muffins, make your own waffles, etc. The free breakfast alone probably saves me $20 from having to stop at McDs or wherever.

It was super convenient right off of the expressway (I-24). I paid $76 for the night + tax, so the total was like $86 (times two for the two rooms I got, which were adjoining).

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed March 28, 2013 via mobile

We stayed one night on our way to FL. I chose this hotel based on other TA reviews. I have to say, I'm a bit disappointed. The front desk clerk was not overly friendly. Our room smelled - of what I can't put my finger on - but not good. I found hair in the bed, no exhaust fan in the bathroom which makes it warm with 3 people showing and getting ready. Bed was comfortable and can't beat the location. I've stayed at nicer places for less, but this wasn't horrible.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Comfort Suites Manchester

Address: 152 Hospitality Blvd, Manchester, TN 37355
Phone Number:
Location: United States > Tennessee > Manchester
Amenities:
Wheelchair access
Hotel Style:
Ranked #2 of 19 Hotels in Manchester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Manchester 2.5*
Number of rooms: 77
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