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“Lunch” 5 of 5 stars
Review of Duchally Country Estate

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Duchally Country Estate
4.0 of 5 Hotel   |   Gleneagles, Auchterarder PH31PN, Scotland   |  
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Hotel amenities
Ranked #2 of 4 Hotels in Auchterarder
Strathaven, United Kingdom
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
“Lunch”
5 of 5 stars Reviewed June 2, 2013

We visited Duchally Country Estate today for the first time.I cant believe we didn,t know about this wonderful place.
We visited for lunch and everything was just perfect.This is a stunning estate and immaculately kept.The staff are very friendly and attentive.Many of them were young and I have not experienced such mannerly young people in a long time.
I would particularly like to commend Amanda and Kayleigh who served us lunch.In addition a warm thank you to the young lady who helped with the injured young sparrow we encountered on our walk round.
We are very impressed with the accommodation and plan to come back and stay.
Lastly the food was superb.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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408 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Maldon, England, United Kingdom
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 2, 2013

We're members so have a vested interest in being honest! Our lodge this year was the upside down version - making the most of balcony views. We do prefer the normal configuration and like sleeping upstairs as you can open the blinds in the morning and enjoy views without being spied upon! If you're not a bird lover, don't put food out but this perhaps the balcony is the only area where cleanliness is an issue - we didn't fancy eating out on a table marked by our feathered friends and there were no table or seat covers that would have done the job! (Note to self - let CLC know as they are usually very receptive to positive suggestions)
The watchful eye of George in the restaurant and bar and his friendly manner - and knowledge on all matters whisky! - was again appreciated. The restaurant has improved from last year and we returned for a second evening meal enjoying our selection as much as the first night.
We look forward to our next year's visit and hope that August midges don't prove too troublesome!

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Sussex
Top Contributor
71 reviews 71 reviews
41 hotel reviews
Reviews in 44 cities Reviews in 44 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed May 28, 2013

We stayed here for three nights with relatives who are members of Club La Costa. The facilities were very good in the cottage and it was well laid out. The overall resort was beautiful and the leisure centre excellent.

Unfortunately, we had a serious leak in the bathroom on the first evening, which was reported at about 7pm. The shower and toilet in the bathroom were out of action until about 3.30pm the following day, which disrupted two members of our party as four of us had to use the en-suite bathroom.

Although the maintenance man visited during the evening we reported the problem - we had to chase reception before retiring to find out when/how the problem was to be fixed. We were told that the plumber would visit at 10am but he didn't arrive until about 2pm and that was after we chased reception again at about mid-day. The problem was eventually fixed but we didn't feel it was handled very well by the reception staff and because the resort was full, we had no alternative but to stay in the cottage until the problem was fixed.

A customer service advisor contacted our relatives the day before we left and she advised that we should put the problem in writing after our visit, which we felt was inadequate.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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CLCWorld, Guest Relations Manager at Duchally Country Estate, responded to this review, June 4, 2013
Thank you for taking the time to post your comments. Your feedback is important to us and I was glad to see that you enjoyed the resort. We were very sorry that you experienced difficulties with the bathroom plumbing. We do aim to deal with any issues as promptly and efficiently as possible and I regret that on this occasion we did not meet our usual high standards. Please accept our apologies for the inconvenience caused.
Resort Manager, Duchally
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Dundee, Scotland, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 27, 2013

We booked 3 lodges for the second part of a 50th birthday gathering. Couldn't ask for any better! Superb food in the hotel, accomodation was excellent with plenty space and all amenities. We also used the leisure facilities which were ample.
Highly recommend this resort!!

Stayed May 2013, traveled with family
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Kilmarnock, United Kingdom
1 review
5 of 5 stars Reviewed May 27, 2013

Just back from a weekend at Duchally and we really enjoyed it. We stayed in a 2 bedroom apartment and it was lovely. Very modern and clean and it had everything we needed. We ate in on the Saturday night then went to the restaurant on the Sunday night and the food was excellent. We also used the swimming pool during our stay and it was great, very relaxing! We were there for my husband's 40th so we didn't have the kids with us but we will definitley go back with the whole family as I know everyone will love it.

Room Tip: We were in apartment 703 which had a lovely view of the hotel and the gardens. It also got the sun...
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeenshire
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 12, 2013

We stayed at Duchally Lodges for three nights from 3 - 6 May and had a thoroughly enjoyable time. There was five adults and one two year old and we had a three bedroom/three bathroom lodge (No 608). It was very well appointed with everything you could wish for including washer/dryer, dish washer microwave etc. We had a travel cot provided for the toddler and a stair gate. There was plenty of room for her to run around because the living area is open plan. Everything was spotlessly clean and we couldn't fault anything. We used the swimming pool once and again no problems. We had a lovely meal in the restaurant of the hotel and there is a cosy lounge for a drink afterwards where they also have entertainment. We did think that it would be better if they had more car parking spaces near the lodges. We would definitely like to go back again and hope the weather would be a little bit better!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bathgate, United Kingdom
Top Contributor
68 reviews 68 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 10, 2013

We stayed in the main hotel and we were very happy with the room. Nicely done, fluffy robes, ironing board, bathroom clean and a great big bed.
The location is nice and relaxed. We hired bikes and also made good use of the pool.
We dined in the restaurant. The food was fantastic. Really excellent value for money for such a high standard.
The lamb with the apple crumble addition, to die for. Hats off to the chef. You can tell that really great care has been taken to pick the best ingrediants.
Staff very helpful. Overall a great stay. We would return.

Room Tip: Dine in the restaurant. Dont have a big lunch as you will want 3 courses!
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Duchally Country Estate

Address: Gleneagles, Auchterarder PH31PN, Scotland
Phone Number:
Location: United Kingdom > Scotland > Perth and Kinross > Auchterarder
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 4 Hotels in Auchterarder
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Duchally Country Estate 4*
Number of rooms: 12
Official Description (provided by the hotel):
Duchally Country Estate is set in prime Perthshire parkland near to Gleneagles and is the ideal base for a holiday in Scotland. Duchally Country Estate, while secluded, is perfect for short breaks and overnight stops in the Country House Hotel or a full Scottish holiday in luxury lodge accommodation that is conveniently located for easy access to Edinburgh, Glasgow and the Highlands. ... more   less 
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Also Known As:
Clc Duchally Country Estate Hotel Auchterarder
Duchally Country Estate Auchterarder, Scotland

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