Went to Seamill Hydro last night as a last minute idea for something to eat. Decided that the Orangery was a bit more that a Tuesday night merited, so opted for Aura. Greeted at desk and led to table and given two menus. Unfortunately that was all that happened for 20 mins!
Eventually went to the bar to ask what was happening and our drinks and food order were taken - drinks arrived straight away but after another long wait the Restaurant Manager asked if everything was ok. On being told that it certainly wasn't he offered complimentary drinks - declined - and said that food wouldn't be long. We had plenty of time to observe the half empty restaurant and could see other sitting without food or drinks - and someone getting the wrong order.
Food did arrive eventually and was uninspired and pretty tasteless. Paid the bill and left, again pointing out that it was pretty shocking service. The Restaurant Manager seemed as though he couldn't care less.
Met other locals we knew in the foyer - they were even more scathing than we were but at least got 20% off their bill.
We felt really let down - trying to support a local business midweek. If the Seamill Hydro can't run two restaurants on a Tuesday night maybe they should try only running one and doing it well.
Aura certainly isn't "a field of subtle, luminous radiation surrounding a person or object" and we probably picked an evening when the "attentive, knowledgeable staff" from their website had a night off!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.