We have often dropped in at Rosslyn Chapel to watch the continuing refurbishment that is ongoing on this beautiful and intriguing monument to one mans vision.
On our visit on this occasion we were pleased that a lot of the scaffolding and the temporary "roof" structure had been removed allowing more of the original and refurbished chapel to be seen.
Also, the new visitors centre was open and looked very smart. The glass and stone contemporary design contrasted well with the that of the ancient chapel itself. The only part of the design that looked like it might need a rethink was the automatic doors which seemed to struggle to open when approached.
On entering the visitor centre we saw that the admission price was now £9.00 per adult, as we were only stopping for a brief visit I wanted to check with my wife that she would be happy to pay this. Money is always tight but we did appreciate how much it is a) a privilege to be allowed to see this monument and how much it takes to run/maintain and repair the chapel so did not resent the cost, I just wanted to make sure we were both happy to spend that amount.
My hesitation was obviously spotted by an older male member of staff who immediately approached us from the side of the barrier inside of the shop who said we needed to pay before we came any further (this was before I had made a move in any direction away from the tills. I politely replied to him "would it be OK if we just look at the shop?" (as I wanted to ask my wife about the cost out of the staffs ear shot). "No you need to pay now" was his unfriendly and blunt response.
I am sure the gentleman thought he was just doing his job but our visit was very much during the "off season" and the tills were not busy and I do feel as if we could very much have been met with a more friendly manner.
We paid our £18 and continued into the chapel and tried to enjoy the quiet ambiance of the attraction and spend some time admiring the sculptures and reading the very informative well placed plaques but I have to admit that all the time I felt a bit cross and on edge and just wanted to move on - which is a shame as the attraction is well worth a visit.
When we were leaving we saw another group who seemed to be having a similar altercation with the same man - all I overheard was the leader of their party saying something to the effect of they had lived in the village all their live and were bringing friends to the chapel and had never been treated like that before...
We will probably call in again on our next drive through Edinburgh as we do love the site, and assume that the same gentleman probably won't be there, but such a shame and an unnecessary attitude towards visitors.
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