We decided to stay at this Premier Inn due to its location to Edinburgh where we were visiting for a short break. The hotel is up to the usual high standard that Premier Inn set themselves. We had no problems with parking, plenty of space. The receptionist was very friendly, efficient and helpful, booking a table in the restaurant for that night,a breakfast for the following morning and wifi on arrival only took minutes. The room was extremely clean and comfortable. We had no issues at all with regards to traffic or hotel noise and found the room to be very quiet. The only issue we did have was with one of the pull out beds that our daughter used. We didn't realise until late at night that every time she moved in it it made a quite loud and irritating creaking noise, I think we noticed it and it disturbed us more as the hotel is extremely quiet. We used the attached restaurant for an evening meal and breakfast, both very good, see separate review. Overall this is a great hotel if visiting Edinburgh or surrounding area. It's in a good location, nice and clean together with friendly and helpful staff.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Lee M
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Thank you for taking the time to write such a lovely review about our hotel.
I’m really pleased to hear you found the team here to be so friendly and efficient. I agree we have a good size car park so parking is never an issue. The Housekeeping team were so happy to hear you found the room extremely clean and comfortable, the team do work very hard to ensure all the rooms are to a high standard for our guests.
Please accept my apologies regarding the noise you experienced from the pull out bed, I will ensure this is checked and the issue is resolved so this does not disturb our guests in the future.
I have passed your comments to the restaurant management, the team will be happy to hear you found dinner and breakfast good.
Once again thank you for taking the time to post your review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.