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“Arran views” 4 of 5 stars
Review of Glenisle Hotel

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Glenisle Hotel
3.0 of 5 Hotel   |   Shore Road, Lamlash KA27 8LY, Scotland   |  
Hotel amenities
Ranked #1 of 1 Hotels in Lamlash
Dundee, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Arran views”
4 of 5 stars Reviewed October 2, 2011

A lovely location with views of Holy Island from our bedroom. Food good but would be repetetive on a long stay with only one special starter and main course each night. On our first night, we had the last special main course, and that was at 7.30pm. Home made shortbread in the room was a nice touch and very tasty. In good weather, the outside tables would be perfect for a nightcap and a view of the sunset.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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386 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Isle of Man, United Kingdom
1 review
5 of 5 stars Reviewed October 1, 2011

We stayed in the Glenisle Hotel recently, what a beautiful hotel, beautiful location and wonderful staff.

The hotel

The hotel is in a great location right opposite the holy island, the decor was nice and fresh, our room was alway clean and tidy, everything was always spick and span.

The food/service

the food was 100% superb we ate here every night our whole stay and loved every meal we had, from the vast eating menus to many bottles of wine to choose from, we happened to stay when they had just changed the menu so we had first pick of there new wines we were over the moon to see a muscadet it was heaven. I recommend the chicken and panchetta or the sea bass, they have daliy specials on every day too which is great. Excellent chef, but we could tell a different between two nights one seemed longer to be served from the other night and breakfast was different each day was great to see how each chef cooks differently from the other. the service here was amazing, ive been to a far few hotels in my time but this is by far the best service ive had in a long long time. the food service, the wine service even checking in and out was top-notch.

The staff

while some were nice others were not so nice, a young girl who was on a number of breakfast shifts the week we stayed, she was a delightful girl, so bubbly and a great sense of humour, she made us laugh almost everyday with her quirky comments she certainly made a perfect start to our day, she has this great big smile too, we were amazed when we asked her age for her to tell us she was 21 we half expected her to say 17 or 18, i regret not asking her name now otherwise as I feel rude referring to her as "breakfast girl" or "she", next time we come for a visit I will most definitely ask, she seemed to know so much about the local history and general knowledge about the hotel and village itself, wonder what she will be like in 10 years time. you have certainly done well training her.
There was another girl who did breakfasts during the week, she didn't seem to into it, seemed down and almost grumpy as to say, she acted as if a smile would hurt, she was far to serious for us which we kind of notice created an atmosphere, she was polite and nice when spoken to but yet seemed pushy and rushing for us to eat and go, she removed a place from my husband whilst he was still eating a bit of sausage, he ended up sat there with the fork and the piece of sausage on it, maybe she thought he was finished and didn't notice.
The two other ladies who worked mostly at nights, the small lady with glasses, she was very nice and seemed to have been a higher up employee than the rest, we could tell just by the way she held herself and spoke to other staff, definitely dedicated to her job and always smiling and caring. As for the other she was nice and good at her job but she seemed to lack enthusiasm like as if speaking to the dinner residents was an effort, she did a cracking job at stacking plates on her arms and balancing them without dropping them she always did a wee smile when she finished piling them up, as if to say "yes I did it", also another one with a good smile, The girl who did breakfast still seemed dull and grumpy on dinner shift as she did on breakfast shift maybe she's just miserable or just doesn't want to be there. The man who checked us in was very friendly and helpful was a very warm welcome he even helped us with our case to our room, usually you get given a key and a arm gesture to your room, but not here. I can only presume the other man with the moustache was a manager type, as he seemed to spend a fair amount of time sat in the wee room behind the reception on his computer anyway we think he should be taking lessons from his staff on how to be polite to his customers, We were sat in what they call a snug for coffee and he spoke very forceful and spitefully to another couple for what reason we don't know, we just found it rather rude and discomforting, the next morning we were asking the nice girl who served us breakfast a few times about the mentioned book of walks on arran in their booklets in our room, he interrupted her with a different way of doing things and was rather rude to us and when asking a question he laughed and said "well I don't know, you tell me" well I wouldn't of asked you if I knew would I, anyway at the end of it all he was just going to do what the girl was already doing. There was also a woman that was there briefly on our arrival she was kind and polite, she must of had alot on as she was rushing about, she was on her own, poor woman had the sweats on, there was also a man on the night of our arrival too but we only saw him for about half an hour maybe an hour, he was very charming, nice and very polite, but had a rather strange personality. Apart from that small problem with the man, all the staff seem welcoming and friendly.

Over all this hotel is an extravagant place to stay, the location was brilliant and we even had a few dry days to do some walking, very clean and tidy, everything is very organised. the food was amazing the staff were above amazing.

Well done Glenisle for all your achievements and brilliant place, we will definitely be back next year. See you soon
Thank you for making our holiday that extra bit special.

Room Tip: Front rooms have great views of the sea and holy island.
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Verona, Italy
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 29, 2011

We spent three days in Arran and we found Lamlash and the Glenisle Hotel a perfect location for our stay.
All the staff was charming, smiling and always ready to satisfy our needs.
We also had dinner at the hotel restaurant and had the possibility to talk to the chef who added some extra choiches just for us, being vegetarian. That was a nice surprise!
I think the best part of the hotel are the common spaces, first of all the outside garden with the view on the bay... i think we should have spent more time there....
Furthermore The ferry to the holy island was just a short walk distance and the bus stop was located right near the hotel.
Surely what we liked most was the location, the staff and even the room was clean and tidy.
Futhermore the booking is really reliable, since we had booked the hotel almost 7 months before.
I can't say what I dislike, for a three day stay I think it was good enough... I think almost perfect...

Room Tip: my tip is to choose a room with a sea view (even partial)
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  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Leeds, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 26, 2011

Situated in a good spot - just across the road from the sea. Had a couple of really excellent meals, but a couple of average meals also (we think it depended on which chef was on duty). Staff were friendly and helpful. We were only able to get a 'Cosy room' which had a great view but was far too small (mind your head on the ceiling or be prepared to walk bent double for duration of stay) . Negatives? The pillows were dreadful. Would go back - but take my own pillows.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sint-Truiden, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 17, 2011

Our first night of the trip we booked in the Glenisle hotel.
A very nice hotel and lovely to do an eveningwalk in the neighborhoud.
The dinner was very good. The rooms where clean and nice decorated.
In the morning we had to wait a bit for breakfast and when we asked for some more bread we only got 2 slices for 5 persons.. Overall a very nice hotel where I would stay again on a next trip

  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dunblane, United Kingdom
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 25, 2011

Couldn't fault this hotel - staying there was a total pleasure. The rooms were well appointed, simply decorated and comfortable. The public rooms were equally calm, welcoming and stylish. The quality of food was a very high standard and good value. We had a lovely dinner in the sun lounge & breakfast was superb. Service was friendly and efficient. We were lucky with the weather and enjoyed drinks in the afternoon with friends in the garden: A glorious location looking across to the Holy isle - just lovely! We'll certainly return & would recommend this hotel to anyone looking for high quality accommodation on Arran.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dunblane, United Kingdom
Top Contributor
83 reviews 83 reviews
28 hotel reviews
Reviews in 56 cities Reviews in 56 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed July 24, 2011

Stayed at the Glenisle Hotel and Restaurant on July 23rd and we were very pleasantly surprised. The hotel has recently been upgraded and decorated in lovely calm but modern colours. The bedrooms and bathrooms are spotless and comfortable and the public spaces are comfortable and relaxing.. Outside patio is superb with great views over the bay to Holy Isle. Dinner was delicious, a slightly limited menu but generally enough to suit all tastes although service was a bit brisk (efficient, friendly but we'd have preferred a slower pace to enjoy the experience). Breakfast was brilliant, all freshly cooked to order; really set us up for the day!

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Glenisle Hotel

Address: Shore Road, Lamlash KA27 8LY, Scotland
Location: United Kingdom > Scotland > Isle of Arran > Lamlash
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Lamlash
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Glenisle Hotel 3*
Number of rooms: 13
Official Description (provided by the hotel):
This charming, ancient island inn is now an award-winning boutique hotel. Nestled in the charming village of Lamlash the hotel boasts one of the most beautiful locations on the Isle of Arran; looking across Lamlash Bay toward the Holy Isle which rises 1,000 feet out of the sea. The Glenisle was honoured at the 2011 Scottish Hotel Awards, scooping up a Gold Medal for hospitality as well as the prestigious Rising Star Small Hotel award. Once you have experienced Arran from the comfort of the Glenisle Hotel you might find yourself, like so many others, coming back year after year for a regular break which both relaxes and revitalises. ... more   less 
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Also Known As:
Glenisle Hotel Lamlash, Isle Of Arran

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