Stayed here for three nights on the recent Groupon offer. Were completely blown away by the staff in the bar and Brambles restaurant located in the house hotel (not so much by the staff in the Cruize restaurant).
The room was clean, although not very big. We figured this was fair as we got a really good deal on the hotel for our stay. Arran Aromatics products in the bathroom were restocked on a daily basis. The room contained a fridge with complimentary water, which was also restocked daily. These little touches really enhanced our impression of the hotel. One of the nights, we requested glasses of water and were given a large jug of iced water from the Brambles bar, which was a really nice touch.
The hotel lounges are comfortable with lovely large fires, comfortable couches and chairs. The staff in the reception/lounge area were incredibly helpful, and attentive without being intrusive. Jack deserves particular praise for making sure we had a pleasant stay. On the first night, we didn't have the best sleep, owing to a feather duvet in the room. However, on talking to reception, we had a non-feather duvet waiting for us when we later returned to our room.
The spa in the hotel has a 20 m swimming pool, a steam room and a sauna. However, the steam room and sauna are a little run down, with the shower in this area growing some interesting looking mould. The pool was fine, although we felt the spa could be so much better.
We had a very relaxing stay at the hotel, and look forward to returning in the future.
- Official Description (provided by the hotel):
- Auchrannie Spa Resort consists of three separate accommodations - Auchrannie Spa Resort, Auchrannie Country Club and Auchrannie Country House Hotel. ... more less
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- Also Known As:
- Auchrannie Country Hotel
- Auchrannie Country Brodick
- Auchrannie Country House Hotel Brodick, Isle Of Arran