My girlfriend and I stayed here this week on a voucher deal having booked last minute.
Access to the hotel is easy from the very, a straight simple, scenic drive accross the island. Cant have taken us more than 15 mins. The Hotel seems to be the focus of the small and pretty village of Blackwaterfoot so it is easy to find by the shore as you drive in.
All coresspondence prior to the trip with the hotel was incredibly easy and friendly, offering advice about the ferry, driving etc.
On arrival, the reception is very welcoming, as are the bar staff. While our room was not ready, the bar manager offered us a scenic table and a drink while we wait which was very nice.
The decor is traditional and fitting, not high end but the place is always very keen and tidy. My only improvement suggestion would be upgrading of the lighting, restaurant could do with some more ambient lighting whilst breakfast room lighting is too dark. The rooms are well proportioned with good facilities (tv, kettle) and bathroom, plus a good hot shower. Its good that when offering "sea view" rooms, they are providing just that; a fantastic wide window view of the sea and islands. The beds are two combined singles but tightly put together so no noticeable crack in the middle, very comfy with proper duvet.
The Hotel seems to subsidise its relatively low room price with a very strong restaurant encouraging lunch and dinners, especially as there is not much else in Blackwaterfoot in the evening. The bar staff are always keen to offer/reserve tables for lunch and dinner for guests. The lunch menu looked good, hearty gastropub type food although we didnt eat lunch we did have 2 very good dinners. Wines and beers are fantastic with a very extensive selection. The most impressive element of the menu is the range, catering for all budgets. There is also daily lunch and dinner specials which were lovely, quite seafood based and kept the menu varied. They tended to be the costlier choices but were worth it.
Breakfast is served in a separate functional suite to the restuarant. Some people have complained in tripadvisors that it would be nice to eat break in restaurant with superior views. However this is obviously tricky as breakfast room is set up night before. Breakfast is again varied and good quality with attentive service, full cooked offering of everything, all done well!
One improvement; You have to ask for some items (poached eggs) which is understandable. However I do feel you shouldnt need to ask for fruit but that fruit should be put out on display.
The leisure facilities probably need some upgrading to really be a romantic/spa weekend type of hotel. The pool was warm and functional. Good for familities but not particularly high quality. There is a good squash court, gym and pool table which was all maintained quite well.
An excellent base to explore Arran with nearby golf course and the Kings Caves and Stone formations. The hotel is relaxing, with fantastic views and is really made by good attention to detail and friendly service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.