We went for a high tea today and to say it was utter chaos would be an understatement! Tables were dirty, staff were confused and lacking in customer service skills!
We were in there for over an hour, received tea straight away but had to chase them for milk, 20 mins later our main arrived but we still hadn't received our toast, brought this to the attention of staff, she acknowledged this but continued to serve other customers. Took 15 mins for them to clear away dirty plates, after another 10-15 mins we still had no cakes so took the decision to pay for te meal we had and leave. We went to pay and the staff did not acknowledge our complaint of poor service then had the cheek to charge us for the stewed, cold tea that neither of us could drink!!!!!
I will NEVER go to this cafe again, life's too short to wait!
On a positive note the chippy frontage of the shop is so well organised, it's just a pity the same could not be said for te cafe!!!!!
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