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“Poor customer service!” 2 of 5 stars
Review of The Wee Chippy

The Wee Chippy
4 Shore Street, Anstruther KY10 3EA, Scotland
+44 1333 311439
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Ranked #11 of 20 Restaurants in Anstruther
Price range: $4 - $13
Cuisines: British
More restaurant details
Restaurant details
Dining options: Breakfast/Brunch, Late Night
Description: The Wee Chippy and Bakehouse Restaurant was named as 'The Best Place in the World to Eat Fish and Chips' in the Observer Food Monthly Magazine. Our Bakehouse Restaurant (just up the lane) serves Teas and Coffees, Homebaking, Snacks and All Meals - including High Teas and Meals from the Chip Shop
Buckhaven, Scotland, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Poor customer service!”
2 of 5 stars Reviewed February 17, 2013

We went for a high tea today and to say it was utter chaos would be an understatement! Tables were dirty, staff were confused and lacking in customer service skills!
We were in there for over an hour, received tea straight away but had to chase them for milk, 20 mins later our main arrived but we still hadn't received our toast, brought this to the attention of staff, she acknowledged this but continued to serve other customers. Took 15 mins for them to clear away dirty plates, after another 10-15 mins we still had no cakes so took the decision to pay for te meal we had and leave. We went to pay and the staff did not acknowledge our complaint of poor service then had the cheek to charge us for the stewed, cold tea that neither of us could drink!!!!!
I will NEVER go to this cafe again, life's too short to wait!
On a positive note the chippy frontage of the shop is so well organised, it's just a pity the same could not be said for te cafe!!!!!

  • Visited February 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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171 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Falkirk
Contributor
17 reviews 17 reviews
11 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Best in Anstruther”
5 of 5 stars Reviewed January 31, 2013 via mobile

My husband and I make a point of getting a fish supper from here whenever we visit Anstruther, it's most definitely the best chippy around. Well done guys and keep up the hard work

    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Senior Reviewer
9 reviews 9 reviews
5 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Perfect fish, disappointing chips”
3 of 5 stars Reviewed January 11, 2013

The chippy was recommended but despite it's Awards, the chips were hard and tasteless - pity, as the fish was excellent.

    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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Edinburgh, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“THE WEE CHIPPY IN ANSTRUTHER”
5 of 5 stars Reviewed January 7, 2013

voted the best in the world.this chippy is great, great suppers,good prices, views, service, aye it can not be beaten. a word of warning, if you are going to sit on the harbour wall, beware, the gulls love to dive and try and nick your fish.

  • Visited April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Glasgow, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
40 helpful votes 40 helpful votes
“Best Fish Supper in Anstruther”
5 of 5 stars Reviewed December 20, 2012

We were looking forward to trying one of the fish and chip shops in this area and weren't sure which one to go for.
So we asked a local man and his wife who they would recommend to us as 'The Best' place in Anstruther, immediately they both said 'The Wee Chippy, just round the corner beside the bus stop'
Glad now we asked. 4 of us ordered fish suppers and we were all in agreement it was the best fish supper we had ever eaten, yes, it was that good.
Can't wait to get back up to Anstruther for another one.

Visited December 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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