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“Excellent venue for Friends wedding” 4 of 5 stars
Review of Tullyglass House Hotel

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Tullyglass House Hotel
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178 Galgorm Road, Ballymena BT42 1HJ, Northern Ireland   |  
Hotel amenities
Ranked #2 of 5 Hotels in Ballymena
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
“Excellent venue for Friends wedding”
4 of 5 stars Reviewed January 29, 2013

Attended the Tullyglass House hotel on 6th August 2012 for a friend's wedding in the Clock Tower Suite.
Fantastic property, the staff couldn't have been more helpful. Food was the best I've ever had at a Wedding and the day was just perfect.

Tullyglass seems to get some negative reviews, but I really cannot understand why. The service we experienced on the day was second to none and I would have no problems with recommending it to anyone.

Well done Tullyglass, and keep up the good work. Impressive service from an impressive hotel. Staff are worth their weight in gold!

Room Tip: Didn't stay but I hear that all rooms are excellently appointed and spotlessly clean.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TullyGlass H, General Manager at Tullyglass House Hotel, responded to this review, April 5, 2013
Dear Dhoemarko,
Thank you for taking the time to write such a lovely review.
We are delighted you enjoyed an excellent experience at the Wedding you attended on August 6th. We are very pleased to learn you enjoyed your meal; we very much pride ourselves on the quality of our food and service at Tullyglass House Hotel.
The team work extremely hard to ensure the entire wedding experience provided is of the highest quality and that each guest receives the personal experience. We will of course relay your kind comments to all the staff involved, they will be delighted to hear how their service was so warmly received.
Kind regards,
Management Team, Tullyglass House Hotel
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231 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Any
English first
ballymena
Top Contributor
70 reviews 70 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 23, 2013

This hotel offers an all day Sunday buffet . the parking is easy the resturant is roomy and the food great. the soup is special as is the large range of starters. the main course gives a great selection,watch and not over do it as the choise make you want to try everything.

Room Tip: we just used the resturant as we are local.
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TullyGlass H, General Manager at Tullyglass House Hotel, responded to this review, April 5, 2013
Dear AMG3134

Thank you for taking the time to write such a kind review.

We are delighted that you enjoyed the Sunday Carvery and found there to be great variety of homemade Soups, Hot & Cold Starters and Main Course selections.

We look forward to welcoming you back to Tullyglass House Hotel in the near future.

Kind regards,
Management Team, Tullyglass House Hotel
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Dublin,Ireland
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 21, 2013

Spent a wonderful night in the Tullyglass Hotel last week, after a long days working and travelling - it was lovely to arrive at the hotel and be greeted by such a lovely girl at reception (apologies don't remember here name). My room was large, it had a lovely old world charm about it but with all the great modern amenities you would expect from a 4 star hotel - large flat screen is always great! We ate in the bistro and the food was delicious and really good prices too, breakfast was cooked to order and not a scrap was left on my plate! I work in the travel industry and am very very fussy when it comes to hotels but I have to say the staff at Tullyglass are doing it right! I look forward to my next trip to Ballymena.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TullyGlass H, General Manager at Tullyglass House Hotel, responded to this review, April 5, 2013
Dear Jenbabe1982

Thank you for taking the time to write such a wonderful review. We are so pleased to learn your positive comments regarding accommodation and the high standard of food and service you received during your stay.

It is very encouraging to receive such positive feedback as we pride ourselves on delivering the best possible standard of customer service to all guests visiting the hotel.

We look forward to welcoming you back to Ballymena and hope you visit Tullyglass House Hotel in the near future.

Kind regards,

Management Team, Tullyglass House Hotel
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Lisburn, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 7, 2013

i have to agree with flutterbye1234 we also attended this night and the place was clearly full of underage teenagers.The outside smoking area was like sardines packed into a tin and while heading out there we witnessed one teenager throwing up all over the carpet.My partner spent most of the night apart from me queing at the bar.There was broken glass everywhere and the dance floor at the end of the night was like a warzone.There was no id being checked on the door.It was announced at one point no glasses where to be took onto dance floor however people were on the dance floor with their glasses because there was nowhere else for them to stand.Regardless of how many toilet blocks there are there was still queues and clearly they had let too many people in.I did email hotel and recieved no reply.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TullyGlass H, Manager at Tullyglass House Hotel, responded to this review, January 15, 2013
Dear danielle86d,

I feel it is important to accentuate that Nathan Carter Dance was strictly over 18 and ID was required at the door. This is at the discretion of the Event Organisers and Door Staff who were actively asking guests for identification upon entrance. In fairness, it is unlikely for event door staff to ID all guests who were likely to be over 25 years and above.
There were three designated smoking area in operation from the main ballroom. These are located to the front and side of the hotel, none of which are enclosed.
Housekeeping and floor staff was on hand and were actively cleaning any spillages or broken glass from both the dance floor and other areas of the ballroom as quickly and efficiently as possible.
It is disappointing that you did not have a flawless experience when you visited Tullyglass House Hotel. You have mentioned how you had emailed us directly but unfortunately your email has not been received to date. We endeavour to answer all email correspondence within 24hours and do not have any outstanding email communication.
I would be grateful if you contact us directly on 028 2565 2639 or via email info@tullyglass.com in order to satisfactorily resolve this matter.

Kind regards,
Management Team, Tullyglass House Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derry, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 2, 2013

Beautiful hotel. Very relaxed atmosphere about the hotel as if we were regulars. I was here at a wedding reception and the meal was delicious and the waiting staff were excellent. Didn't have to leave our seat to order a drink as the bar staff were very attentive. Would definitley recommend.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TullyGlass H, Manager at Tullyglass House Hotel, responded to this review, January 15, 2013
Dear Catherine1962

Thank you for your kind comments. We are delighted to hear that you enjoyed your day at Tullyglass House Hotel. We pride ourselves on an excellent standard of quality food and quantity as well as using the freshest of local produce. We encourage all staff to assist our guests by all means possible and it is great to hear such positive feedback that this was executed and demonstrated to your party.
We look forward to welcoming you and your friends back to Tullyglass House Hotel.

Kind regards,
Management Team, Tullyglass House Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portadown, United Kingdom
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 1, 2013

Went for a New years day carvery. Had a great time, food was brillant, plenty of variety and fantastic service. Great variety of food for vegetarians. Great value.( £20 each). Will be back again soon.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TullyGlass H, Manager at Tullyglass House Hotel, responded to this review, January 15, 2013
Dear Ally6277,

We are delighted you thoroughly enjoyed the Carvery on New Year’s Day. Thank you for taking the time to post such a wonderful review and we are so pleased to hear how much you enjoyed your experience at Tullyglass House Hotel
We have relayed your kind comments to the Carvery team involved and look forward to welcoming you and your friends back in the near future.

Kind regards,
Management Team, Tullyglass House Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerset, United Kingdom
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 10, 2012

Tullyglass House Hotel was very nice, rooms were great for the money and for that matter so was the food. We stayed a couple of nights and were very happy with everything, the setting is also pleasent.

Room Tip: Go to see the giant's causeway
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TullyGlass H, Manager at Tullyglass House Hotel, responded to this review, January 15, 2013
Dear salisbury1st,

Thank you for your kind comments. We value the importance of providing a great experience for every guest and insuring we promote great value for money.

We are delighted that you enjoyed your surroundings, the main house dating from the 1890′s, is renowned for its relaxing atmosphere and luxurious facilities.

We look forward to your return in the future

Kind regards,
Management Team, Tullyglass House Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tullyglass House Hotel

Address: 178 Galgorm Road, Ballymena BT42 1HJ, Northern Ireland
Location: United Kingdom > Northern Ireland > County Antrim > Ballymena
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Ballymena
Price Range (Based on Average Rates): $
Number of rooms: 29
Official Description (provided by the hotel):
Set in beautiful grounds on the outskirts of Ballymena, this exquisitely decorated country residence, dating from the 1890s, is renowned for its relaxing atmosphere and luxurious facilities. Whether your visit is long or short, for business or pleasure, for conferences, weddings, Gala Dinners or Formals, come and enjoy the traditional warmth and friendship of our famous Tullyglass hospitality. ... more   less 
Also Known As:
Tullyglass House Hotel Ballymena, Northern Ireland

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