We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“a vile place to stay...........” 1 of 5 stars
Review of The Black Bear Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Save
You added The Black Bear Hotel to your Saves list
The Black Bear Hotel
3.0 of 5 Small Hotel   |   14 South Street, Wareham BH20 4LT, England   |  
Hotel amenities
Ranked #18 of 22 Wareham B&B and Inns
Gloucester
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“a vile place to stay...........”
1 of 5 stars Reviewed October 12, 2008

from the outside the property says it all,After viewing 3 other rooms rooms7, 8, and 5 (which were due to be occupied by 10 other family members) none were any better than the next in different ways i.e exposed wiring and filth, we stayed in room 12, a family room, which stank of sewers due to the sanilav installed, the cups provided were dusty and the sugar hard where it had been there so long and the kettle cord was too short to plug in, so therefore had to be placed on the floor (not good with 2 babies) also the kettle could not be filled due to the sink too small, the showers were that bad we never attempted them!!!

Brekfast was vile.....swimming in grease, both the sausage and fried bread were burnt, cold beans also cold bacon was sent back to be returned with a fresh plate with the same bacon, fried bread and beans but a new sausage!!!!!!!!!!!!!!!!!!other family members also left to eat else where.

well used, old furnishings anyone can put up with and maybe call it character but dirt can be dealt with and the place was very bad.

i do feel its down to the staff as the owner was very nice and welcoming and you can tell hes trying to do all he can to improve his property as he has just taken over, he reduced the bill by £10 to £55 as we refused brekfast and went elsewhere

the sheets and towels were clean.

i would love to return to this hotel on my nxt visit to wareham and see a massive improvement in this establishment.

  • Liked — leaving
  • Disliked — years of build up of dirt
  • Stayed October 2008, traveled with family
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

86 reviews from our community

Traveler rating
    20
    19
    9
    15
    23
See reviews for
23
35
6
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
yorkshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed August 25, 2008

we arrived on the friday afternoon for a two night stay with my wife and two boys aged 11 and 9. However other members of my family were also staying as a family friend was having a party at the pub/hotel.

What a shambles........our FAMILY room number 12 on the top floor was disgusting. cracked pictures on the wall, a sash window that either had to be fully open or closed at a low level and a kettle cord not long enough for it to be out of harms way, stains on the carpet. and curtains hanging off the rails........then it got even worse in the bathroom......no hot water although it was so disgusting you wouldnt have wanted a shower. the toilet was a saniflow but smelt so bad combined with the damp. The boys bunk beds were situated by the door into the bathroom. not ideal!!!!!

The following day at breakfast we had to send the tea cups and some cuttlery back as they were so badly stained and dirty. it was unbelievable. However when we finally did get the breakfast it was good.

On returning from our day out to get ready for the party we found our bedroom door had been damaged as the cleaner had locked the keys in and they had to get a locksmith to open the door ( although I think it was just kicked in) shards of wood were all on the carpet and the yale lock was hanging off.

We cancelled our second night and returned home after the party. it was unfair to expect anyone to stay in such an awful smelly room.

BE AWARE!!!!!!!!!

  • Liked — leaving
  • Disliked — the smell when opening the shower door.....
  • Stayed August 2008, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich
1 review
5 of 5 stars Reviewed August 19, 2008

We have just returned from a two day break at the Black Bear and what a delightful break we had. The room had been decorated, was clean, homely and the bed very very comfortable ensuring a good nights sleep. The breakfast was excellent and much looked forward too as was dinner. The contrast between the Bar and the decked tranquil garden was amazing. Enjoy a good night of fun, conversation etc with the host and their regulars or just sit outside and enjoy the garden - bliss. The atmosphere created by the new owners is one of total harmony a real home from home. Can't wait to go back.

  • Liked — Warm friendly atmosphere
  • Disliked — Nothing
  • Stayed August 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
west sussex
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed August 16, 2008

My Partner and i stayed here recently,the Staff and owners were very friendly,and the Service was great.However we had Room Number 7 which is situated directly above the Main Kitchen,so you get lots of Cooking Smells wafting up in to your Room and into your Clothes and Bedding.The BIGGEST problem was that the Kitchens extractor Fans were operating ALL Day and Kept coming on regularly during the Night.The Noise was pretty Bad.The Room was clean and Tidy but had seen better Days.The whole Hotel is desperately in need of a Refurb and Tidy up.As previously mentioned Parking is a Head Ache.Avoid Room Number 7

  • Liked — it was near the Bar
  • Disliked — The Noisy Extractor Fans,and the Run Down Apperance
  • Stayed July 2008, traveled as a couple
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sussex
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 28, 2008

I only stayed there one night.
I had dinner (cod and chips) this was quite expensive and not exactly good.
The bedroom was in need of modernisation but it was ok, the bedding was good and clean and the bed was comfortable.
The bathroom was really bad (see photos). The ceiling had mould all around the edge, this could have easily been cleaned with a damp cloth. The shower was also dirty. The grout on the tiles on the floor was really dirty as well.
The shower itself had two temperatures really hot or really really hot, it was not possible to have a shower.
There was a nasty damp smell in the hallway.
Breakfast was awful. I waited 45 minutes for mine. The bacon was like plastic and the sausage was charcoal (see pic). I didn't eat any of it.
The manager admitted that the breakfast wasn't up to scratch due to having a new chef. He said they pride their self on their breakfast.
On paying I wasn't offered a discount for the dirty bathroom lack of shower and inedible breakfast. I did ask and we did come to an agreement.

  • Liked — The bed and bedding
  • Disliked — It was dirty.
  • Stayed July 2008, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
5 of 5 stars Reviewed June 9, 2008

A stroke of great fortune we secured a room here last minute. The staff were incredibly kind and welcoming. We were really impressed by our ensuite room in a building which oozed character and traditional charm. Sleep was very easy as the bed was comfortable and it was all so quiet and peaceful.
Our homely room had kettle and selection of teas and coffee which was a bonus.
Breakfast waiter incredibly polite and food was delicious. The garden area was so prettily decorated. Very quaint and everything so beautifully arranged.
This hotel represents astonishing value for money and I'd go again in a heartbeat. It's rustic and our experience of this place was wholly delightful beginning to end.

  • Liked — Individual charm and value for money.
  • Disliked — Saying goodbye to it.
  • Stayed June 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherborne, Dorset, UK
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed April 29, 2008

My partner and I have stayed here on several occasions whilst visiting friends. Our friends have sadly left the area now and we have no reason to stay here at the Black Bear.

However, the hotel is tired and needs a fair bit of attention. We have had some lovely nights in the public bar of the Black Bear and met some wonderful people (local and not so local) so our memories of here are fantastic. The previous Landlord and Landlady (Martin and Alison) were truly lovely and put a sparkle into Wareham.

We have not stayed at The Black Bear whilst the new Landlord/Lady have been there but i do know that many many people were sad to see Martin and Ali go :o( Not sure if the place has the same atmosphere which made the stop over worth it.

I probably wouldn't stay here again unless it was refurbished.

  • Liked — The Atmosphere in the Bar
  • Disliked — Shabby Rooms
  • Stayed December 2007
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to The Black Bear Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Black Bear Hotel

Address: 14 South Street, Wareham BH20 4LT, England
Location: United Kingdom > England > Dorset > Wareham
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #18 of 22 B&Bs / Inns in Wareham
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Black Bear Hotel 3*
Number of rooms: 14
Official Description (provided by the hotel):
The Black Bear Hotel is a family friendly grade 2 listed period coaching inn, with 14 en-suite rooms, bar restaurant, pool table, beer garden and a function room that can be used for any occasion, business or leisure. We have a varied home cooked menu including daily specials and child options, featuring locally sourced produce. We serve local and regional real ales and selection of wines well behaved dogs are welcome. We have live music most weekends. We as a family took over the Bear on the 8th October 2012 and have been busy refurbishing the rooms and generally giving the old place a facelift, but not losing its character in the process. So the new management team, Lyn, Allan, Beccie, Podge and Maz would like you to welcome you if you choose to come and stay with us. There are several beautiful beaches and interesting sights close by. Wareham is an old market town enclosed by the famous walls and hold many historical features. The boat trips from the quayside to Poole are very popular. We are also central to Dorchester, Poole, Weymouth, Swanage and Corfe Castle, to name but a few. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity and Despegar.com so you can book your The Black Bear Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Black Bear Hotel
The Black Bear Hotel Wareham, Dorset

Owners: What's your side of the story?

If you own or manage The Black Bear Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.