This is the second time we have stayed here but couldnt believe it could be as awful the second time BUT it was!! A late booking both times so no other option but to stay here again! We asked for the room we had had before (11) and were told that the shower had now been mended! It did not stay on the wall last time we were there. On arrival in room 11 we found there were no towels, the sheets had not been changed, no loo paper, no cups, coffee and tea not replenished and someone's clothes on the chair in the bathroom!! We were changed to room 16 which was made up - apparently chamber maid had made up wrong room. Staff were friendly. Napkins on table at breakfast on first day were refolded previously used napkins grease and all. Very busy on Sunday at breakfast so waited ages and then had to eat it whilst the floor was mopped with disinfectant. The landlady was very surprised when I said something and glared at me every time she saw me until we left.The Black Bear needs a good clean - look behind your bathroom doors. Move all the dirty washing waiting to be taken from the landing. This could be an amazing place but needs some care and cleaning if not redecorating. Do not stay until this has been done!
- Official Description (provided by the hotel):
- The Black Bear Hotel is a family friendly grade 2 listed period coaching inn, with 14 en-suite rooms, bar restaurant, pool table, beer garden and a function room that can be used for any occasion, business or leisure. We have a varied home cooked menu including daily specials and child options, featuring locally sourced produce. We serve local and regional real ales and selection of wines well behaved dogs are welcome. We have live music most weekends. We as a family took over the Bear on the 8th October 2012 and have been busy refurbishing the rooms and generally giving the old place a facelift, but not losing its character in the process. So the new management team, Lyn, Allan, Beccie, Podge and Maz would like you to welcome you if you choose to come and stay with us. There are several beautiful beaches and interesting sights close by. Wareham is an old market town enclosed by the famous walls and hold many historical features. The boat trips from the quayside to Poole are very popular. We are also central to Dorchester, Poole, Weymouth, Swanage and Corfe Castle, to name but a few. ... more less
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- Also Known As:
- Black Bear Hotel
- The Black Bear Hotel Wareham, Dorset