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“Great Staff” 4 of 5 stars
Review of BEST WESTERN Tiverton Hotel

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BEST WESTERN Tiverton Hotel
3.0 of 5 Hotel   |   Blundells Road, Tiverton EX16 4DB, England   |  
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Ranked #2 of 3 Hotels in Tiverton
GreenLeadersBronze level
Bristol, United Kingdom
Top Contributor
326 reviews 326 reviews
67 hotel reviews
Reviews in 140 cities Reviews in 140 cities
328 helpful votes 328 helpful votes
“Great Staff”
4 of 5 stars Reviewed February 26, 2013

This hotel is well situated for travel to both north and south devon. It is just off the North Devon link road close to the M5 for Taunton and Exeter. Its a modern hotel with plenty of parking, and nice rooms that are well decorated and spacious.I booked in with my wife for a couple of days away and when booking my room forgot to tell them that I had a heart condition. Subsequently when I arrived I was shown to a room on the first floor, but as soon as I mentioned the fact to Dan he got my room changed, with no fuss or bother, to one on the ground floor. The rest of the staff are also excellent, they are helpful, polite, and really can't do enough for you. We ate in the restaurant on the first night and there was a good choice of food that was hot, well presented, and tasty, and once again the staff were very attentive and professional. I have stayed at many Best Western Hotels and this one is on my list of the better establishments, so don't be afraid to give it a try!

Room Tip: At the rear of the Hotel looking out over the playing fields ensures a quiet room and a good nights...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
writerWestCountry, Owner at BEST WESTERN Tiverton Hotel, responded to this review, March 1, 2013
Dear geronimo 1049,

Thanks for your brilliant review our team will receive such a lift when they read what you think of our service standards. I'm delighted you had such a good stay and we look forward to your return.

Kind regards

Rhys Roberts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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383 reviews from our community

Traveler rating
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    46
    15
    4
See reviews for
48
156
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89
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Lutterworth, United Kingdom
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 26, 2013

We had a brilliant couple of days stay at Tiverton over the weekend. The hotel was spotlessly clean and every member of staff that we came into contact with was helpful and courteous.
We took advantage of a value break and this hotel exceeded our expectations. Hopefully, we will have the opportunity for a return visit.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
writerWestCountry, Owner at BEST WESTERN Tiverton Hotel, responded to this review, March 1, 2013
Dear Graham S,

Thanks for your brilliant review and we are really pleased you had such a good time. We look forward to welcoming you back soon and don't forget to check our website for the best deals.

Kind regards

Rhys Roberts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 25, 2013 via mobile

We arrived on Saturday to find a lovely warm welcome from reception. As we made our way to the room we were surprised with the cleanness of the hotel I've never stayed in a cleaner hotel. The rooms are very spacious and high spec. Lovely stay

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
writerWestCountry, Owner at BEST WESTERN Tiverton Hotel, responded to this review, February 26, 2013
Dear Tommy Williams,

Thanks so much for your brilliant review, you wouldn't believe how much of a lift good reviews give our staff, they all look each day for the next review and to get one like yours is fantastic.

I'm delighted you enjoyed your stay and look forward to your return.

kind regards

Rhys Roberts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Devon
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 23, 2013

Have stayed here twice before and as usual found the hotel staff friendly and helpful, the bedroom warm and comfortable. Food was good in the restaurant and home made sweets, but please bring back the roasts on your menu!

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
writerWestCountry, Owner at BEST WESTERN Tiverton Hotel, responded to this review, February 26, 2013
Dear Ellie Devon,

Thanks for the review on our Gallery Restaurant, delighted that you enjoyed the food and service and rest assured roasts are still on the menu, you can find at least two fresh roasts each Sunday and our lunch prices have never been better, being two courses for £10.

I look forward to seeing you when you return.

kind regards

Rhys Roberts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 13, 2013

Have stayed here a few times and have always been pleased with the room and the service. i tried to book through the main Best Western site but the price of £110 a night room only i thought was extortionate so went to stay elsewhere, just before i booked i rang the hotel direct spoke to a very pleasent young man on reception who said the price would be £65 so always check with the hotel first. Staff on reception were very pleasent. The room i was shown too however has seen better days unlike other rooms i have stayed in before. Dont get me wrong bed was comfertable and room was spotless like the rest of the hotel. domestic team do a very good job. the bathroom was like steping back into the 70s and the water beware is scalding hot. maybe they have a rolling improvement scheme and iv just always fallen lucky before? this is however a great hotel always felt welcomed and nothing is too much trouble for them i will be back.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
writerWestCountry, Owner at BEST WESTERN Tiverton Hotel, responded to this review, February 14, 2013
Dear Spenco67,

Thanks for your great review and you are right, we always encourage our guests to check our own website which offers the best deals and we continue to improve the rooms in fact we will be introducing upgrades in many of our rooms in April and I will be delighted to show these to you on your return.

I look forward to welcoming you back in the future.

Kind regards

Rhys Roberts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 10, 2013 via mobile

My husband and I were treated to a voucher for a weekend away, sadly many of the hotels in the scheme do not like the vouchers used on a Saturday, so it was a case of finding somewhere who would. We both enjoy this part of the country, although this was the first time in Tiverton, but it is a good base for shopping in Exeter and exploring the moors.
I must admit that when we pulled into the car park the hotel looked weary, and we entered with trepidation. However, we were pleasantly surprised by the warmth and decor of the place once we got inside. Although not the greatest welcome, we found our room to be exceptionally spacious, supplying all our needs.

we chose not to eat in the restaurant, partly because we felt the prices on the high side, and partly because we wanted to venture out. Breakfast next morning however was a delight. Here the staff were extremely friendly and courteous, the food well presented and the quality of a good high standard.

On the whole this hotel does what it says on the can. It is a well known chain, that gives good service to good standards. the only reason I am not rating this a 5 is because the bed was either too soft or too old and I have suffered for two days with a bad neck and back!

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
writerWestCountry, Owner at BEST WESTERN Tiverton Hotel, responded to this review, February 14, 2013
Dear Azizam56,

Thanks for taking the trouble to write your review and we are delighted that you both enjoyed your stay, I'm patricularly pleased to read your comments on our great staff which I will pass on.

Thanks too for the note on the bed, I will check this and if necessary we will replace the bed especially if this is the only thing preventing us from getting 5 stars.

If your thinking about returning, why not come back in the spring when our gardeners hard work literary come to life and we have some great deals on our website at the moment.

Thanks again and I look forward to welcoming you back in the future.

regards

Rhys Roberts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 2, 2013 via mobile

Until recently we always stayed at the travelodge - the best western is far better and we'll be staying here in future! Rooms are clean, staff friendly, and breakfast is great. Good central location, close to motorway, and lots of parking available at the hotel.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
writerWestCountry, Owner at BEST WESTERN Tiverton Hotel, responded to this review, February 4, 2013
Dear KEY77,

Thanks for your great review and I'm delighted we managed to convert you, we look forward to welcome you back to the hotel in the future and I would advise you to check out our website which always offers the best deal available at the time.

Hope you had a good journey back and thanks for staying.

kind regards

Rhys Roberts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Tiverton Hotel

Address: Blundells Road, Tiverton EX16 4DB, England
Phone Number:
Location: United Kingdom > England > Devon > Tiverton
Amenities:
Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Tiverton
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Tiverton Hotel 3*
Number of rooms: 69
Official Description (provided by the hotel):
Set In 2 acres on the edge of the market town of Tiverton in the heart of beautiful Mid Devon, we are a 69 room mid-market hotel with extensive conference and banqueting facilities. We are very accessible from junction 27 M5 motorway and we offer free on site parking including recharging facilities for electric vehicles. We have a range of standard and superior rooms and we also offer free Wifi. We look forward to welcoming you to our hotel. ... more   less 
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Also Known As:
BEST WESTERN Tiverton Hotel Devon
Tiverton Best Western

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