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“very disappointed” 2 of 5 stars
Review of Ash Hotel

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Ash Hotel
3.0 of 5 Small Hotel   |   1 Mamhead View, Exmouth EX8 1DS, England   |  
Hotel amenities
Ranked #20 of 25 Exmouth B&B and Inns
Milton Keynes, United Kingdom
1 review
“very disappointed”
2 of 5 stars Reviewed July 1, 2013

I had seen the reviews and there was some good and bad But wish i had taken notice of the bad.We all so had to wait on the door step for some one to arrive.We had booked two rooms.My husband and i was given the room down stairs like one of the other reviews.It was so small.Window looks out to the side of a house so a brick wall.My husband pulled the blind down and it was filthy.The shower room floor was dirty.One good thing was the bed was clean.Also nice breakfast.
My sister had the room right at the top.The room was larger but no sea view.Just looked very worn and in need of a good clean.One the first night went to flush toilet and had no water so could not have a shower or flush loo.Was ok in the morning though.
The whole place just looks worn.Dirty carpets.Would i go back again NO

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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68 reviews from our community

Traveler rating
    29
    12
    9
    4
    14
See reviews for
14
33
6
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Any
English first
Exmouth, England, United Kingdom
2 reviews
5 of 5 stars Reviewed June 20, 2013

Very friendly staff and owner.Very nice and clean room with spectacular sea view.Excellent tasy breakfast,serving as a professional manner.Very good value for the money.Great location.30 sec. from the exmouth the seafront.Parking facilities are available nearby.would recommend to our family and friends.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed June 17, 2013

Horrible small room that smelled of damp. Bathroom had no window or fan so smell in there was damp and musty. Was a downstairs room with no view and noisy people above. No chance of sleeping in as boiler came on at 6am and room was situated next to kitchen so staff were in and out banging doors. If you're put in room 4 don't expect a lie in.
Breakfast was no better, served lukewarm with cheapest sausages and bacon.
All in all not a good place to stay and would not recommend it to anyone - unless I really disliked them!

  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
devon england
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 13, 2013

We stayed here for one night and had a warm and friendly experience. On arrival we asked where we could leave our motorbike and they offered us their secured rear yard. The room was basic but clean with lovely sheets and towels. The staff were friendly and helpful.The breakfast was lovely and plentiful. A great addition to our short break.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Top Contributor
140 reviews 140 reviews
16 hotel reviews
Reviews in 39 cities Reviews in 39 cities
240 helpful votes 240 helpful votes
1 of 5 stars Reviewed May 11, 2013 via mobile

We booked to stay at this hotel after a family funeral. Arriving at 2.30 (check in from 1) we waited outside a locked door for 30 mins after calling multiple times. When we finally did get in the building the service was beyond believe. We got an apology after asking for one, and the owner showed no compassion after the tough day we had had. After nothing but rude come backs and a patronising manner, we politely
voiced we were not happy to stay, we were told he would take our money anyway. With little choice we took our room key and went to our room. To say the room is basic is generous. Although fairly clean, the light didn't work, neither did the TV, and the noise from the room next door was very loud through thin walls. All in all, just do not give this hotel your money.

  • Stayed May 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 26, 2013

Not somewhere i would stay again or recommend to anyone.Breakfast booked for three days stay,only could face it once.Went to nearby cafe for breakfast after first day,room was ok but television was ancient,no hairdryer in the room,Overall a poor experience

  • Stayed March 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maidenhead, United Kingdom
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 13, 2013

Convenient for the centre and just off the esplanade. Friendly family-run. Room was clean with a very comfortable bed. Tea and coffee making facilities, flat screen tv with Sky box, good storage with plenty of hangers. Ensuite bathroom with bath/shower and toilet. Lots of space, towels, and a few soaps etc. Full English breakfast is offered,also self-serve cereal and juice.
Only drawback is very limited secure carparking which you should reserve at time of booking. This is free but the hotel needs to know what time to expect your arrival.

Room Tip: Ask for room 9. This is on the top floor (no lift) but there is a very nice sea view.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ash Hotel

Address: 1 Mamhead View, Exmouth EX8 1DS, England
Location: United Kingdom > England > Devon > Exmouth
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #20 of 25 B&Bs / Inns in Exmouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ash Hotel 3*
Number of rooms: 8
Official Description (provided by the hotel):
It is a B&B accommodation , situated just on the seafront .5-7 Minutes walk from the town centre/ train station.All rooms are ensuite, except one.Free WiFi, free toiletries and free tea/ coffee making facility.Ironing facility and hair dryer on request.Most of the rooms are sea view.Sorry no parking responsibility. ... more   less 
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Also Known As:
Ash Hotel Exmouth, Devon

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