We booked a week here based on the need for a good value holiday and the need for an indoor pool in the British weather. Neither of the criteria was met. As we drove in we said "Oh God". The entrance is bleak with nothing to welcome you. We were given a card with a colour on it. This was for the check in ritual which was clearly designed to get a certain type of client into the bar to spend money they can't afford.We went into Dawlish and onto Teignmouth(good place to go for typical seaside activities) during this time! When we got into our accommodation we found it was not new as promised. when asked for a reason for this the receptionist said that she did not know why we had been told we would be in a new home. I realised that any attempt to have a sensible discussion was going to be futile. The van itself was just o.k but I had to chase up bed linen and there was a fairly unpleasant smell which had made itself at home. I sensed that there was only one poor lady to do all the cleaning and that the general manager was happy to swan round in the office dressed like Simon Cowell pretending to sort people's problems. My son's room really had a nasty smell and he ended up with me while my husband slept in the lounge area.
When my son and I decided to go to the pool it became clear that the indoor pool was tiny especially when filled with teenagers and as the weather was bad at first we could not make use of it. It was badly in need of updating.
The thing that really got to us was that when we walked through Peppermint Park next door it was beautifully kept. The loos were modern and upon looking at the website I realise that anyone arriving there would think that the pool on our site was in Peppermint park. If we had arrived at Peppermint Park we would have had a completely different view.
It is no surprise that there are loads of vacancies for Golden Sands and none for Peppermint park. This park is designed to get a cetain sort of person in and fleece them.
We went in the bar ONCE and I had a gin and tonic and was immediately given a double measure without being asked. Obviously for some people this is an attraction but they do pay for it.
All in all we just used it as a base but it held nothing for us. Two nights in a hotel in Exeter afterwards made us realise what poor value it was. We had a pool and breakfast provided for not much more.
- Official Description (provided by the hotel):
- Golden Sands has all the facilities you would expect from a top quality holiday park and the atmosphere is also very friendly. We have a reputation for providing some of the best holiday park entertainment around - and you can enjoy top class shows on most nights - all in the price! In fact that's one of the main reasons so many people come back year after year! ... more less
- Also Known As:
- Golden Sands Holiday Park Hotel Dawlish
- Golden Sands Holiday Park Dawlish, Devon