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“Grumpy, grouchy and unfriendly.” 1 of 5 stars
Review of The Fountain Hotel

The Fountain Hotel
The Fountain Hotel
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The Fountain Hotel
Fore Street, Okehampton, Dartmoor National Park EX20 1AP, England   |  
Hotel amenities
Ranked #17 of 21 Okehampton B&B and Inns
Okehampton
2 reviews
“Grumpy, grouchy and unfriendly.”
1 of 5 stars Reviewed 1 week ago NEW via mobile

Ok, so I walk in to what I think is a classy, modern day pub but am approached by a grumpy bar maid who seems to be inflicting her bad mood on the rest of the staff. She looked as if she was a manger, dark hair, in charge - yet doing nothing; other than bossing these shambles of staff. The staff obviously don't enjoy working there due to the tense and unfriendly atmosphere. Really not impressed. However, food was ok! But it was a shame because my 16 year old daughter went for a coke and some chips in the afternoon, was asked to leave because he isn't 18. Or accompanied by an adult. Ridiculous! Haha. Wouldn't recommend it myself.

  • Stayed June 2014
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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31 people have reviewed this hotel

Traveler rating
    9
    8
    1
    3
    10
See reviews for
8
11
4
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Exeter, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 1, 2014

I came in after the pub had been taken over. What a shambles, they got tea and coffee mixed up, how I don't know! They clearly don't know what they are doing, prices are very high probably the highest in town. The girl behind the bar was selling alcohol to her friends, and someone said that they were under age, and still continued to sell them alcohol. Shocking. I will not even enter the place again!

  • Stayed May 2014, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
1 review
5 of 5 stars Reviewed May 26, 2014

Superb new landlord & landlady. Great atmosphere & full of character. Fabulous tasty meal yesterday & today, excellent value for money! Very friendly welcome from happy & efficient staff, will be making many a return visit. The cleanliness of the entire pub is impressive. Highly recommended.

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 stars Reviewed March 9, 2014

Having read a few negative reviews that have been posted on here in the last few weeks i find it hard to believe they are referring to this wonderful little pub. i am a user of the pub although not a regular i have always found it to be brilliant place for food and hospitality and made to feel welcomed with every visit i make, The food is of exceptional quality and value the landlord and landlady(Asta and simon) make you feel you are welcome to the point it really makes you want to return again and again, These negative reviews in my opinion is a vendetta for some reason maybe an ex employee who was not up to the high standards i see when i visit the fountain or maybe they left because they were caught stealing or suspected of stealing these things do happen unfortunately, i really do believe that these comments are an attack on this wonderful little pub i guess he or she who is responsible for these negative nasty comments must be a sad little person with nothing better to do,. Well i have said my piece i will return time and time again to the fountain and would like to wish Simon and Asta all the best

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 23, 2014

very disapointed with the whole experience, drunk landlady and a landlord that seemed more content with looking after his locals (because they were buying him drinks). we felt that it was,nt the place that i wanted my son to witness, Having worked in the licenced trade for over 25 years, this is certainly not the way to behave when most pubs are losing trade. needs new owners i think,#lookelsewhere

  • Stayed February 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 20, 2014 via mobile

Well what can i say the actual country pub is beautiful....shame about the land lady and landlord both acholics who are rude not only to customers but very rude to there staff as well, and this was done freely in bar area for all to view, i do believe the young lady walked out of her job that day, with very good reason to as well, they seem to have no concept on how to run a business and the landlady didnt seem to mind her very young daughter seeing her in a drunken mess the whole of our stay, infact the staff seem to not only be running the pub but caring for the children to.....they should be asshamed of them selfs....will never stay again and i suggest people look else where before ever booking here. We would like to say though the waitress lucy was an exception such a lovely young lady who seems to really care.

Stayed February 2014
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 13, 2013

The Fountain has had a superb makeover and the new owners (Simon & Asta) are very friendly and hospitable. The food and drink were top notch and I only wish I was able to stay overnight. Much improved and the best pub in Okehampton by a country mile!

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Fountain Hotel

Address: Fore Street, Okehampton, Dartmoor National Park EX20 1AP, England
Location: United Kingdom > England > Devon > Dartmoor National Park > Okehampton
Hotel Style:
Ranked #17 of 21 B&Bs / Inns in Okehampton
Also Known As:
The Fountain Hotel Okehampton, Devon, UK

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