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“OVERLOOKS ONE OF THE BEST BEACHES IN THE COUNTRY” 3 of 5 stars
Review of Saunton Sands Hotel

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Saunton Sands Hotel
4.0 of 5 Hotel   |   Saunton, Braunton EX33 1LQ, England   |  
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Ranked #2 of 4 Hotels in Braunton
Torquay, United Kingdom
Top Contributor
91 reviews 91 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
76 helpful votes 76 helpful votes
“OVERLOOKS ONE OF THE BEST BEACHES IN THE COUNTRY”
3 of 5 stars Reviewed January 18, 2013

We spent two nights at the SSH in January. We found all the staff very friendly and helpful. We had a deluxe sea facing room which was spacious with a seating area. Comfortable bed. En suite was long and narrow, not the best, but adequate.
The food was different and tasty, but could have been hotter at times. Portions were not very large, so it may not suite those with a hearty appetite.
We were very disappointed with the breakfast as we hate self service. Surely the point of going to stay in a hotel is to have someone waiting on you! We expected a freshly cooked breakfast served at the table not a fetch it yourself, make your own toast arrangement, especially at these high prices.
It is a nice hotel and we enjoyed our stay, but we would probably not go back to the SSH.
We like two of the other Brend Hotels, the Royal & Fortescue and the Park both in Barnstaple which is only a short drive to Saunton. These two hotels do not have the views or some of the facilities of the SSH but they are better value, and the last time we stayed at the Park in July 2012 the breakfast was much, much better than the SSH.

Room Tip: Have a sea facing room.
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thesauntonsandshotel, Manager at Saunton Sands Hotel, responded to this review, January 22, 2013
Thank you for your recent review and I am very pleased that you found the staff were friendly and helpful.

I was very sorry to read that you felt that the portions were insufficient and that you found the food to be tepid at times, to which I apologise.

Breakfast at Saunton Sands has been buffet style for a number of years, however I am aware this is not to everyone's liking, therefore tables service should have been offered, to which I apologise once again.

Thank you for taking time to review the Saunton Sands Hotel and I hope that we have the opportunity to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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958 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (398)
Date | Rating
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  • German first
  • Spanish first
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English first
Caterham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2013

New Year at Saunton Sands. Another triumph for this fantastic hotel. Food was excellent, staff more than attentive, accommodation first class and the party was out of this world. I cannot imagine being anywhere else where we would be made to feel part of a great big family and have such a wonderful time. We will be back!!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 15, 2013 via mobile

Booked the January offer for 1 night at £60 each. Enjoyed it so much that on checking out we booked it again for that night! Nothing was to much trouble, staff were very friendly and helpful. Food was excellent, although dinner could of been served hotter (personal choice, I guess!). Ran out of mushrooms at breakfast. That was my only disappointment. Will certainly return, would like a deluxe room, with Balcony next time.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wokingham, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 7, 2013

We are regular guests to SSH and I have been going for 60 years. I first took my wife in early 70's and we continued to go with our children into their late teens and early 20's and now with their children. We had never been for Christmas at SSH but this year we decided to go with the entire family grandchildren.

It was a truly amazing spectacle. The management in our view sacrificed profit and put guest enjoyment and value for money as a first priority. A unique gesture, thousands were spent on decorations that would not shame Bond Street. The Brends have the right balance and we had a fabulous time over 4 days. The food was exceptional and the best we ever had at this Hotel. Christmas Day lunch was just fantastic along with a atmosphere to match.

As always the staff bent over backwards, the kids had parties and presents paid for by the Hotel and there was always something going on that you could participate in if you felt like it. A wonderful welcome party for adults with as much champagne as you could drink and delightful canapes.

Evening entertainment mainly provided by the very likable and capable Roger Lee the resident DJ who gave a lovely party atmosphere to the quiz and dancing on Christmas day evening.
Our grandchildren said they wanted to live at SSH when we returned, not surprising as it is a heaven for kids, winter,spring ,summer and autumn.

Some of the rooms are in will need upgrading soon, but go with an open mind about that small aspect of what is in our family opinion is the finest family hotel in this country and our favorite hotel in the World. On top of this a truly wonderful location with great pools and leisure facilities on a beautiful beach in North Devon.

Room Tip: Ask for a Sea Facing double/twin, west end of Hotel.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High Wycombe, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed January 3, 2013

Just returned from seeing in the New Year at Saunton Sands Hotel. As usual for this hotel, the experience was first class throughout our three night stay - our sea facing room was spotlessly clean, food in the restaurant was excellent and nothing was too much trouble for the friendly staff. We look forward to returning again soon.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Devon, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 31, 2012 via mobile

We had out wedding here in September. It was beyond excellent. Amazing location for our guests, food was excellent, and there was nothing our wedding coordinator Carl wouldn't do. Best day of my life, big thanks to all the team. Highly recommend, you won't be disappointed. :)

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North devon
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed December 29, 2012

Went here for the works Xmas party and after hearing some not overly great reviews I was a little apprehensive. Admittedly we didnt sit down to eat untill almost 9, the food was good, hot, tasty and the staff were efficient and pleasant. Catering for so many people in one go can be tricky but well done Saunton Sands you did great, best beef ive eaten in a long time!

The comedian however was pants!!!!!

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Saunton Sands Hotel

Address: Saunton, Braunton EX33 1LQ, England
Phone Number:
Location: United Kingdom > England > Devon > Braunton
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Braunton
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Saunton Sands Hotel 4*
Number of rooms: 92
Official Description (provided by the hotel):
There is something truly special about the Saunton Sands Hotel. Set above Saunton's stunning three mile beach overlooking the natural wonder of the Braunton Burrows World Heritage Site, the Hotel's magnificent location gives us one of the most dramatic coastal views in the South West.There is far more to staying at Saunton Sands Hotel than what's outside. Inside you'll find first class accommodation and facilities, fantastic food and a quality of service you'd be hard pressed to find anywhere else.Whether your stay if for a winter break with a difference, summer holiday for all your family or a business trip we'll do everything we can to make your stay as memorable as the view. We look forward to welcoming you. ... more   less 
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Also Known As:
Saunton Sands Braunton
Hotel Saunton Sands
Saunton Sands Hotel Braunton, Devon

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