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“Brilliant hotel” 5 of 5 stars
Review of Old Government House Hotel

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Old Government House Hotel
5.0 of 5 Hotel   |   St. Ann's Place, St Peter Port GY1 2NU   |  
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Hotel amenities
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Ranked #2 of 19 Hotels in St Peter Port
Cardiff, United Kingdom
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
“Brilliant hotel”
5 of 5 stars Reviewed May 31, 2014

This is quite frankly one of the best hotels we have stayed in, notable for the excellence of the service. tasteful decor and outstanding food. We thoroughly enjoyed our stay and would recommend it to anybody. We will certainly return there if we get the opportunity

Room Tip: Try to ensure you have a view of the port
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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614 reviews from our community

Traveler rating
    498
    70
    27
    11
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
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  • English first
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English first
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 27, 2014 via mobile

We flew over to Guernsey for lunch on Saturday and hired a private room. The hotel couldn't have been more accommodating even though they were hosting a large wedding that day. It is a magnificent place, very close to the centre of St Peter Port. The food was excellent, but the staff and service we received really shone through. They must have excellent management and must also invest in their staff as it definitely shows. Thank you to everybody for making our day so special.

Stayed May 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uppingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 24, 2014

We stayed for two nights and had a thoroughly wonderful stay. The service was impeccable and the food was excellent. As a vegetarian I was very well looked after and nothing was too much trouble. The staff booked us a trip to Sake which was a lovely a lovely day out. They even provided me with some carrots to feed the horses. I can not praise this hotel enough. I felt relaxed from the moment we arrived and can not wait to come back again. Thank you to all the staff for looking after us so well.

Room Tip: You get what you pay for. We stayed in a sea view room which was lovely.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marlow, England
Top Contributor
92 reviews 92 reviews
89 hotel reviews
Reviews in 76 cities Reviews in 76 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed May 24, 2014

After having stayed several times at the group's sister hotel, The Chesterfield in London, I had high hopes for the OGH - I was not disappointed. Very high service levels including a tour of the hotel on arrival and staff greeting me by name throughout my 3 night stay - all nice touches. Beautiful location above St Peter Port with extremely well kept gardens overlooking a very warm outdoor pool. Brasserie dining was a pleasure, I would agree with earlier TA comments about how good the Eggs Benedict breakfast dish is. My one criticism is in the guest bedrooms - I am all for antique furnishings, but in my room (105) some of the pieces were looking a little worn out - knocked white paint marks on the desk and the bed mirrors is dire need of re-silvering - hence 4 rather than 5 stars. A shame as the rest of the hotel was exceptionally well maintained and presented.

  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 23, 2014 via mobile

I spent 4 days for a meeting in the OGH. The staff is very friendly and makes every effort for the customers. I had a room with a stunning view on the sea. The breakfast is fantastic. Enjoy this hotel and visit Guernsey.

Stayed May 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed May 23, 2014

We just stayed for one night but the Hotel is really beautiful, our room had a balcony and was overlooking the sea, really spacious with lovely bathroom. The staff are really fantastic at this hotel, nothing is too much trouble and their customer service is amazing. I had a minor issue with one of our courses for our evening meal and it was dealt with superbly with mimimum fuss. When we checked out we were given handmade flapjacks for our journey home, I thought that was a really nice gesture. We look forward to coming back very soon!

Room Tip: You may have to upgrade to get a really spacious room
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 21, 2014

The hotel has an excellent central location and the welcome is warm and genuine. Almost every member of staff seems to have the guests' comfort and convenience as his or her priority. Ask and you will receive - with a smile! My wife and I enjoyed our short stay.

Room Tip: Take the best that you can afford, the extra space is worth it.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Old Government House Hotel

Address: St. Ann's Place, St Peter Port GY1 2NU
Phone Number:
Location: United Kingdom > Channel Islands > Guernsey > St Peter Port
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in St Peter Port
#1 Romantic Hotel in St Peter Port
#1 Family Hotel in St Peter Port
#3 Business Hotel in St Peter Port
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Old Government House Hotel 5*
Number of rooms: 62
Official Description (provided by the hotel):
Set in the heart of Guernsey's capital, St Peter Port, commanding amazing views across the harbour and neighbouring islands. Sea facing rooms with balcony, gourmet dining, luxurious spa and heated outdoor pool make this hotel a destination in itself on this charming island escape. Celebrating 150 years of hospitality in 2008, the hotel offers unrivaled levels of service and a full range of leisure and corporate facilities to the discerning traveller. ... more   less 
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Also Known As:
Old Government Hotel
Hotel Old Government
Old Government House Hotel Guernsey/St Peter Port, UK

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