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“Good Hotel, fantastic service” 4 of 5 stars
Review of Hotel Bella Luce

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Hotel Bella Luce
4.0 of 5 Hotel   |   La Fosse, St Martins GY4 6EB   |  
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Hotel website
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Hotel amenities
Ranked #3 of 11 Hotels in St Martins
London
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Good Hotel, fantastic service”
4 of 5 stars Reviewed October 24, 2012

A one night stay on a business trip. Very helpful staff, lovely room, real attention to detail in every respect. Very good quality breakfast and again the service was top notch. Little things make a difference like the receptionist gave me an iphone charger as I had forgotten mine and would need it later that evening when I had checked out. Overall the experience was well worth the money and I normally dont go to boutique hotels on business trips, I would again if it was like this.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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326 reviews from our community

Traveler rating
    222
    63
    30
    11
    0
See reviews for
35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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  • French first
  • German first
  • Japanese first
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English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 21, 2012

I visit the Bella Luce Hotel quiet regularly for lunch and dinner and have always been very happy. The food is superb and the service excellent! The staff is very welcoming and i'm looking forward to my next visit.

Stayed September 2012, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed October 20, 2012

We spent our honeymoon here last week. On arrival we were upgraded to a romantic 4 poster bedroom which was lovely, overlooking the garden. the hotel is very cosy and you feel special from the moment you arrive. Christian at reception was so helpful. We also had a free transfer into town to Hojo restaurant which belongs to the same owner. This was also a good experience. We had a bottle of champagne and a fruit plate in our room. The spa treatments were so relaxing. We had an amazing dinner too. The real plus here are the staff who really care.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrogate, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 14, 2012

We booked the Bella Luce for our honeymoon. Having seen the rooms on the web and the reports on Tripadvisor, we reserved a Luxury room. On arrival, the room we were shown to was anything but luxurious. When we asked where our luxury room was, the attitude of the man on reception was basically we don't have the room you booked - you will have to make do with this one. Yes, we received a reduction on the room rate, but that did not even come close to compensating us for spoiling our honeymoon within fifteen minutes of checking in. The money was irrelevant compared to the disappointment of not having the room that we booked - and had been confirmed by the hotel.
Also housekeeping in the allocated room should be reviewed as pillows and duvet were smelly.

The dinner was a combination of good food and good service. However, the buffet breakfast had flies hopping all over it so we opted for cooked breakfasts instead.

We would like to thank Colleen who was incredibly helpful during our stay.

We have stayed at a number of SLH hotels and been absolutely delighted by the standards of the SLH group. The Bella Luce falls well below that standard.

Stayed September 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2012

After 4 nights stay we could not fault this hotel. We did not want to leave as the hotel is excellent, it is situated about 5 minutes drive from St Peter Port. Also, it is in a very quiet location with nice walks from the hotel.
Upon arrival the woman on reception (from Northern Ireland) couldn't be more helpful. Explaining places of interest to visit, even offering to help unload the car. Our room wasn't quite ready as we arrived slightly early. She made us welcome, by offering tea and biscuits while we were waiting.
The room was modern and well presented, it was a smallish room but everything was well catered for. Nothing was too much trouble for any of the staff, as my partner got curry on her trousers and they very kindly took them and put them through their laundry. They washed and ironed them without any extra charge, even asking a couple of days later if they were ok.
At breakfast the service and food was excellent, the choice was good ranging from continental breakfast to a full English. We didn't eat in the restaurant, but the choice on the menu was very good.
We would highly recommend this hotel, and only wished that we could have stayed longer. Would certainly go back, as missing it already!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 7, 2012

We stayed at the Bella Luce for 5 nights as part of our honeymoon. What a great choice and such beautiful hotel. The location is fabulous. Quiet area, but easy to access local pubs, walks and beaches. Short ride on the bus into St Peters Port for so hustle and bustle, or a leisurely 30 min walk. Michael, Christian and Coleen made our stay very relaxing and hassle free. Nothing was too much trouble, and excellent recommendations of day trips and places to eat. We found ourselves eating in the hotel restaurant on many occasions as the food is incredible. We were lucky with the weather so enjoyed a spot of sunbathing (and a drink or two) by the pool, and in the sunshine the gardens feel very luxurious. Our room was 105, very classy and boutique styled. We over the free standing bath in the main room, and the large shower in the bathroom. The windows over look the garden which is a lovely view, but in the evening can get a little noisy if the bar is busy.
We would definitely stay again, other local modern hotels pale in comparison.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 6, 2012

I stayed here for 1 night for business in August. The hotel was of very good quality and the service was very good at every level.

The room was large and well appointed as was the bathroom. Overall perfectly good but it wasn't the quietest room. It overlooked a ground floor roof and the aircon/kitchen was quite noisy in the morning.

I also ate in the restaurant in the evening and the quality was extremely good. Breakfast was also excellent.

The only negative was that I think that the finish in the room could have been better. There were very small things that should be attended to at a 5 star establishment.

No complaints given the short stay. I would stay here a again.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Bella Luce

Address: La Fosse, St Martins GY4 6EB
Phone Number:
Location: United Kingdom > Channel Islands > Guernsey > St Martins
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 Romantic Hotel in St Martins
#3 Family Hotel in St Martins
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Bella Luce 4*
Number of rooms: 22
Official Description (provided by the hotel):
Set in tranquil lanes and just a short stroll from the south coast bays that inspired Renoir, the Bella Luce is a boutique hotel with a relaxed yet decadent atmosphere. The hotel has been painstakingly renovated over the past three years and the guest quarters have been transformed into elegant and comfortable rooms. The interior design fuses elements of European cool with the charm and character of this unique 12th-century residence. ... more   less 
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Also Known As:
Hotel Bella Luce Guernsey/St Martins

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