We visited this comfortable hotel after finding an offer for two people for two nights with a meal in the Michelin Star restaurant. I will review that separately. The cost for 2 nights with breakfast and the meal on e Saturday night was £350 ( £175 each) that we thought was worth a visit.
The receptionist who took the booking on the phone was friendly, professional and very helpful. The following day I received an email confirming the booking. There was no exchange of money until we actually checked out. No booking fee just professional and friendly staff.
When we arrived to check in there was a young man who checked us in. He was friendly, professional and made us feel wanted. He took us on a tour of this Boutique Hotel showing us all we may have needed, including the bar, where breakfast was, the dining room, the roof terrace sun lounge, the swimming pool with loungers, tables and chairs, the spas and the library where there w a honesty bar. Yes an honesty bar where you help yourself to whatever you wanted and left a note with your room number. We tried this and when checking out were asked if this was completed by us. I felt that if I was that kind of person and said no they wouldn't have argued.
The room was a reasonable size. Very smart with more than enough storage space. Everything was tastefully decorated and the bathroom was excellent. The shower was unlike many hotels we have stayed at. It was easy to operate to get the right temperature and power without being sprayed with freezing or boiling water. There was a small balcony and we overlooked the pool. I do understand that the view from the other side overlooking the public multi storey car park would not be so good. We could see the sea but this wasn't a beach front hotel.
The bad was really good. My well travelled wife thought it the best bed she had ever slept in and asked if we could take it home with the pillows and the duvet in the plane with us.
Breakfast was as advertised, continental. We missed this on the first morning as we had a great night out with cocktails, champagne and an excellent meal at Ad Lib restaurant. We strolled down to the front and had our tradition full english on the promenade. Really good and excellent value. The following morning we had the continental breakfast. This was excellent with everything you would expect, croissants, beautiful local bread, cold meats, cheeses, fruit, yogurts, cereals, juices, tea, coffee. An excellent choice and waited on by friendly helpful staff.
The bar was nice and next to the Bohemian restaurant. It was open to the public and was cheaper than my local pub in Epping. My wife would recommend the apple martini with a spray of Remy Martine over the drink as it was delivered to the table. There was a choice of Irish whisky and a good selection of malts which made me happy. The bar staff were all obliging. If you wanted to sit on the roof terrace they would deliver your drinks and frequently check if you needed refills.
There was a small library with a choice of books and daily newspapers available next to the curtesy bar and close to the pool area.
All in all I found is to be an excellent hotel (the was a spa we never used) with friendly, efficient and helpful staff. Everything was spotlessly clean and the food in the restaurant was excellent.
We loved what little of Jersey we saw over the long weekend and loved this hotel with its helpful friendly staff. I did note some poor reviews about the hotel on TA before we booked so we were aware of what to lookout for. The poor reviews probably say more about the reviewer than the hotel itself.
Thank you to everyone at The Spa for making our long weekend so wonderful. We will be back.
Rooms overlooking the pool are better. Rooms at the front do not have a good outlook being opposite...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.