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“First visit” 4 of 5 stars
Review of Monterey Hotel

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Monterey Hotel
3.0 of 5 Hotel   |   St. Saviour's Road, St. Helier JE2 7LA   |  
Hotel amenities
Ranked #9 of 31 Hotels in St. Helier
Portsmouth, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
“First visit”
4 of 5 stars Reviewed June 20, 2013

We have just returned from a four night stay. We enjoyed our stay very much.
The staff were friendly and helpful. The food was very good. Our room was large, and clean.
We had a family room at the front. The spa area was also very good. I would recommend this hotel for a lovely central location to enjoy Jersey.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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406 reviews from our community

Traveler rating
    219
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Dover, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2013

From the moment we arrived the reception was excellent. the hotel was very comfortable and all areas in the hotel were well appointed , clean and comfortable. The staff were friendly and very helpful. I cannot pick out a specific department because they were all wonderful. The catering was very good as well. with food available most of the time.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford Bridge, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 17, 2013

Very helpful and friendly staff from the time we checked in until the day we left. Good food and first class service in both the restaurant and bar. Excellent Breakfasts. However, a fridge in a superior room would be nice. That apart a really excellent hotel and not that far from the town etc. Would recommend this hotel to anyone visiting Jersey.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Truro, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2013

Lovely hotel. All staff extremely approachable - they would go out of their way to help. Rooms are clean and comfortable with everything you need. Excellent food and lovely waiters and waitresses. Would happily recommend this hotel to friends.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 11, 2013

Location - good: on bus route and taxi from Liberation Square is reasonable at £5
Reception - excellent: welcoming, friendly and efficient staff
Room - excellent: spacious, spotlessly clean; efficient and friendly housekeeping staff; comfy beds; good bed linen and towels; trouser press, hairdryer, phone, kettle, tea, coffee etc - no 'fridge (bit I still don't like the 'unstealable' coat hangers provided in all hotels!!)
Bathroom - spotlessly clean, the usual toiletries provided; power shower over bath, water temperature good
Food - excellent. Good choices for breakfasts, bar and restaurant meals
Service - the waiting staff, supervisors and indeed all staff were amazingly efficient, just got on with their duties with no fuss and in an unobtrusive manner (Anna, Victor, Georgs, Nick, Bogdan, Rancula, and indeed all of them, but special mention to Sorin who drew pictures of sunshine for us on his order pad!! And we did enjoy real sunshine too!)
Facilities - outdoor pool was a bit too chilly to try but the indoor pool, Jacuzzi tub and steam room are good. Equipment in mini-gym was fine too.
This is the Morvan Hotel we have stayed in and if the facilities and particularly the staff are as good at their other establishments, they are to be commended. Would like to return to The Monterey ......

Room Tip: I think the rooms in original part of the building are more spacious than in the extension. Corner...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Truro, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 10, 2013

We have just returned from a 4 day break at the Monterey which is a very nice hotel with very welcoming staff, the buffet breakfast is excellent. Unfortunately I had reason to refuse to eat the evening meal on the first night, I had ordered the Thai curry, it was not to my liking at all, I merely pushed the meal away without complaining, but on being asked what was wrong with the meal I was told "we have never had a complaint before" something I can't really believe. The person I took to be the manager was the third person to ask "why I hadn't ate it" and made the remark about never having had anyone complain before. Needless to say we dined out for the remaining of our stay (except for breakfast, which I couldn't find fault with). I would recommend the hotel but be very careful about what you choose to eat, I can recommend the Seven Angels restaurant and Sean Rankin's restaurant in the centre of town both excellent.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minster, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 10, 2013

I have stayed at this hotel on 5 different occasions when travelling to Jersey, and was disappointed not to able to book it on my up coming stay.
The rooms are spacious and clean. There is free WiFi throughout the hotel.
I stayed on a bed and breakfast basis, giving me the option to eat out if i wanted to. Most nights i just enjoyed a bar meal, reasonably priced. Breakfast is a self service buffet style, with the quality of food excellent.
The staff are very friendly.
There is a pool and gym on site, but i have not used these.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Monterey Hotel

Address: St. Saviour's Road, St. Helier JE2 7LA
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in St. Helier
#11 Family Hotel in St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Monterey Hotel 3*
Number of rooms: 73
Official Description (provided by the hotel):
The centrally located AA 3 star Monterey Hotel offers a high standard of comfort and service to both the leisure and business traveller. Full restaurant facilities with an all day menu available. On-site luxury indoor swimming pool facilities, including steam room, spa bath and mini gym are provided free of charge to our guests. A large outdoor swimming pool is also available for fine days. The hotel is directly on the island's bus route network and offers the convenience of excellent complimentary parking facilities. Graded 3 stars by the AA ... more   less 
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Also Known As:
Monterey Hotel St Helier
Monterey Hotel Jersey/St. Helier

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