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“execellent hotel” 4 of 5 stars
Review of Royal Yacht Hotel

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Royal Yacht Hotel
4.0 of 5 Hotel   |   Weighbridge, St. Helier JE2 3NF   |  
Hotel amenities
Ranked #3 of 31 Hotels in St. Helier
Swindon
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
“execellent hotel”
4 of 5 stars Reviewed April 27, 2013

This is a great hotel with welcoming and helpful staff The facilities are wonderful and the restaurants serve fabulous food. The breakfasts are truly amazing.
This hotel combines old world charm with new world facilities. And its located next to the marina.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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888 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (273)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Bath, United Kingdom
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 26, 2013

Second visit to this hotel, and I have to say that it has improved. We spent four nights on a short break originally booked a gold room but on arrival upgraded to a Platinum room ie 203. Do not bother looking elsewhere just book hear and you will not be disappointed by anything or anybody. The staff are just great nothing is too much trouble, the food in the restaurant is excellent in short everything is perfect

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tetbury, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 22, 2013

Frankly we couldn't believe our luck. We booked a short break on-line. Not having been to Jersey before the Hotel was a bit of a gamble as always. This Hotel is just perfect. For a start it is in such a lovely position on the quay but right next to the town. All the staff went out of their way to be helpful. The room was just perfect with a turn down service which was unexpected and a bonus. The restaurant service and the choice of menu was well above the cost on the tab. Breakfast was a superb choice of just about everything with a chef cooking fresh eggs to order. And the cherry on the cake was the Gym and Spa which is included at no extra cost. And an impressive facility it certainly is. Spotlessly clean and well managed like the rest of the Hotel. There are a choice of bars, light bite restaurants, steak grill and even a champagne bar in addition to the main restaurant, So much choice on one site ! As far as we are concerned we would not even bother to look for another Hotel on Jersey this one does it for us, It couldn't be any better. We liked it so much we are going again in 6 weeks time. Try it ! You'll love it. But don't tell everyone how good it is or they won't have room for us.

Room Tip: A front room with a sea view would be favourite but they are all good and have all got direct acces...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Guildford, United Kingdom
Top Contributor
258 reviews 258 reviews
73 hotel reviews
Reviews in 101 cities Reviews in 101 cities
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed April 22, 2013

Just returned from a long weekend break via Secret Escapes. Lively hotel with several bars and a nightclub under the hotel on weekends. We had a Gold standard room which was very small and had a minor infestation of ants in the bathroom - worst of all it was over the street where there a takeaway and more clubs so on the first night it was impossible to sleep until 4 am. Next morning the reception staff explained that Gold is actually the level above Silver which are very small doubles whereas gold plus are side rooms with balconies and platinum are sea view with balcony. We were upgraded to gold plus at a minimal cost and thoroughly enjoyed the rest of the holiday - excellent attentive staff, good food at breakfast and evening meal and in a great location in St Helier. Recommend this hotel but be careful which room you are allocated - our friends also had a gold room which was perfectly good!

Room Tip: Not those gold rooms to the front and along the side unless you can sleep through noise on Friday an...
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 17, 2013

We took at room with a sea view in the new part of the hotel. The room was spacious and very comfortable with a sitting area in the room as well as the balcony. What really struck us was how accomodating and naturally friendly and helpful the staff were - that says a lot for the management of this great hotel.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunmow, Essex
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 16, 2013

We did a long weekend trip via secret-escapes to the above hotel, don't take that deal unless you like spending hours on a catamaran, but that said the hotel was faultless.
We arrived Friday mid morning, and understandably they couldn't accommodate us that early, but took our luggage and told us where and how to park in Jersey (bit of a performance with buying tickets, like scratchcards)... but the hotel supplied these and charged to our room, so not too much bother at all. We went off for a drive and returned mid afternoon, when we checked in. We stayed in a Gold Standard room, which was beautifully furnished and had everything we needed, including robes and slippers to use in the Spa, which we made good use of! The bathroom floor was heated which was heavenly, I want hot tiles under my feet at home!
Our deal included breakfast for all three mornings, and two evening meals in the Sirocco Restaurant. The food was perfect, and the staff excelled, nothing was too much trouble.
The reception staff were brilliant too, and on check-out I was asked how we were getting home, when i said the ferry and explained it was rather long, he asked where we lived, and even suggested an airport and airline company that came to the Islands 10 mins from our home, he printed off their details so i could do some research at leisure. It really was 5 star service all round. Couldn't recommend more, if you go to Jersey, don't think twice, stay here <3

Room Tip: we stayed in a gold room
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 16, 2013

Arrived early (11am) but the room was ready for us. That was the good news - the bad news for us was that our 11 year old was not allowed to use the pool due to insurance risks !. This was not good as we had booked this hotel especially for the pool facilities. Perhaps this was my fault for not checking directly with the hotel of any age limits but as I have never come across this before I didn't think to check. Anyhow the hotel was apologetic and arranged straight away for FOC passes to the Aqua splash 5 mins across the road - this was nice of them. Not ideal but still a nice thing to offer us.
The Platinum room was fab but we didn't get to sleep until 3am on the Friday/Saturday/Sunday nights due to the area outside our balcony being used for a late night meeting area. It's where all the taxis collect and drop off. Really really noisy. Brilliant if you are a party animal but in our case we were not (we had a child with us so just couldn't stay up this late). Don't book a room at the front of the hotel if you want to sleep before 3am.
Again perhaps our fault for staying in the central area but I didn't think that it would be that noisy. On check out the receptionist said that we could have swapped rooms but at that time of night it's really not ideal.
All in all a great hotel but I suspect that it's too noisy for a family holiday but perfect if you are on a stag/hen do or want to make the most of the nightlife (which was probably really good.)
The rooms at the rear of the hotel are probably quieter and therefore may have been more suitable for us.
Breakfast was great. We didn't eat at the hotel but all the menus looked really good - I think that this hotel is the place to go and be seen - it was quite buzzy all the time.
Be aware about parking your car as there isn't any at the hotel but there is a car park about 5 minutes walk away.
Even though it was not perfect for us and what we wanted from our holiday I would still recommend this hotel.

Room Tip: Choose a room above the bar if you are a party animal - choose a room at the rear if you are not.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Yacht Hotel

Address: Weighbridge, St. Helier JE2 3NF
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in St. Helier
#1 On the Beach Hotel in St. Helier
#1 Spa Hotel in St. Helier
#1 Romantic Hotel in St. Helier
#3 Business Hotel in St. Helier
#5 Family Hotel in St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Yacht Hotel 4*
Number of rooms: 110
Official Description (provided by the hotel):
The Royal Yacht opened July 2007 and has since been regarded a 4-star grading by the AA. The Royal Yacht boasts a fantastic, location in the centre of St. Helier adjacent to Liberation Square. Modern and elegant, this hotel overlooks the harbour and is a stone's throw from the main shopping centre, with many restaurants and bars. En-suite rooms decorated in a warm, modern style, with air conditioning, flat screen televisions, telephone, hairdryers, tea & coffee facilities and more. ... more   less 
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Also Known As:
Hotel Royal Yacht
Royal Yacht St Helier
Royal Yacht Hotel Jersey/St. Helier

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