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“Long weekend break” 4 of 5 stars
Review of Grand Jersey

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Grand Jersey
5.0 of 5 Hotel   |   The Esplanade, St. Helier JE2 3QA   |  
Hotel amenities
Ranked #16 of 30 Hotels in St. Helier
Worthing, England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Long weekend break”
4 of 5 stars Reviewed October 8, 2013

Chosen via BA's web site, this hotel hits the spot. super room, friendly, helpful and professional staff, good food and very comfortable public areas. Convenient location but sea view room was noisy. However, the double glazing did the trick

Room Tip: Go for a sea view and make full use of the air conditioning as the room was too hot
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,047 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (406)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Southend-on-Sea, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 8, 2013

This Hotel has a perfect location on the outskirts of St Helier the views are amasing.The hotel staff are friendly and nothing is too much trouble.The rooms have every thing in them that you could want tea /coffee making iron slippers dressing gowns and more,we were only on a short break but I cannot wait to stay in the hotel again.

Room Tip: we had room 315 and had a sea view
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 6, 2013 via mobile

This hotel seems to improve each stay. I must say, the customer service from check-in to leaving is noticeably excellent.
Love the champagne bar. A beautifully comfortable stay and will definitely be back soon.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Weston super Mare, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 6, 2013

I was looking for a hotel to stay at for my trip to Jersey to watch Bristol RFC. The hotel is ideally located on the edge of St Helier. Buses pass close to the hotel and therefore made getting round the island very easy. Staff were friendly courteous and helpful. Definitely recommend hotel whatever your age!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guernsey, null, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2013 via mobile

My friend and I took the one night Indulgence Break . Great value for money . Fantastic room, with amazing view . Evening meal at Victorias was delicious with an excellent wine menu . Thoroughly enjoyed our champagne in the buzzing Champagne Lounge ! The welcome and service we received from all staff was amazing, political and courteous at all times . We would choose the Grand over all other 4-5* hotels in town as having stayed in them, the Grand is the best ! Many thanks to all staff, especially Joe !

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gillingham
Top Contributor
57 reviews 57 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 6, 2013

An excellent hotel in a very good location on the esplanade with views over St Aubin bay towards Elizabeth Castle. We booked a sea view room, (115) which was slightly obscured by the hotels entrance canopy, but nothing too serious. The room was a good size, the bed was very comfortable and the bathroom was also spacious (but get rid of the shower curtain, I hate them :-) ).

We had breakfast every day as part of our deal and the quality of the food was excellent and the service was very attentive. The hotel has two restaurants but we only tried one (Victoria's Brasserie), again the food and service was excellent.

The public areas of the hotel are very nice and the concierge team were always on hand to offer assistance and make reservations, etc.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crawley, United Kingdom
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 5, 2013

Stayed here recently after our travel arrangements fell through!! Made a reservation with the Grand Hotel, very polite and courteous, staff most helpful. We paid for an executive suite which overlooked the bay, great view of castle.
Room very comfortable, clean, what more can we say.
Breakfast, lots of choice, always replenished and hot. Service in Restaurant very good.
Husband's mouse battery failed, Porter staff spent ages looking for a spare, found one, no problems for them, they were excellent.
Had great fun watching a local wedding at the hotel. The outside BBQ area great, fun when it is warm.
We hope you enjoy if you stay there, as we did.

Room Tip: You pay for what you get. Suites on the front are great. Try and do a deal.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Jersey

Address: The Esplanade, St. Helier JE2 3QA
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in St. Helier
#7 Luxury Hotel in St. Helier
#8 Family Hotel in St. Helier
#9 Business Hotel in St. Helier
#12 Romantic Hotel in St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Jersey 5*
Number of rooms: 123
Official Description (provided by the hotel):
Grand Jersey is the island’s stylish, sophisticated hotel and spa, presenting guests an exceptional experience. It offers the ultimate in comfort and glamour, through a blend of sophisticated restaurants, the exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa. Grand Jersey also features the innovative Park Suites – a dedicated business centre with private cinema, meeting rooms and flexible events spaces. Whether you’re visiting Jersey for a short break, summer holiday or business, you are assured of a wonderful stay. Grand Jersey is committed to the highest standards of service and excellence which is why the hotel is one of only two on the island to be awarded five stars. ... more   less 
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Also Known As:
Grand Jersey Hotel St. Helier
Grand Jersey St Helier

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