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“Great location, rooms & staff” 5 of 5 stars
Review of Pomme d'Or Hotel

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Pomme d'Or Hotel
4.0 of 5 Hotel   |   Liberation Square, St. Helier JE1 3UF   |  
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Hotel amenities
Ranked #6 of 30 Hotels in St. Helier
Certificate of Excellence 2014
Sutton, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“Great location, rooms & staff”
5 of 5 stars Reviewed May 5, 2013

We stayed at this Hotel to be in St Helier for a wedding being held at another Hotel along the seafront and despite a preferential rate being available at the host hotel, wanted to search for an alternative.

This Hotel came reccommended highly from our Jersey friends, booked direct a standard room for two nights. Having never been to Jersey before, it really was very easy to get from the airport to St Helier, one way on the bus for £1.70 per adult ~ and it drops you right across from the Hotel in Independence Square.

Staff have been fantastic, very friendly and very committed. Nothing was too much trouble. Our room, standard booked, was large spacious and on the corner of the top floor which allowed for plenty of space.

Air conditioning, quiet rooms ~ the windows are double glazed with two seperate UPVC windows so you could say quad glazed!!! Comfy beds and clean, everything that you would want.

We took the seafront trolly train to St Aubin and walked back ~ great views and took in the sea air. I hope we will return to Jersey soon and base at the Pomme D'Or again. After that walk we enjoyed the regular friday night seafood buffet in the Hotel restaurant. You may think that £26.50 per person is expensive but when you experience the range of fresh seafood and the volume one can eat - its well worth a try.

A great stay with fond memories, oh and a propper hot full english breakfast!

Room Tip: Request 513 or similar
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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874 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
Date | Rating
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  • English first
  • French first
  • German first
  • Portuguese first
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English first
Hampshire
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 4, 2013

This is the second hotel I've stayed at in Jersey. The first, l'Horizon in St Brelade is excellent, but its location is such that there's nowhere to escape to - which for me, on a conference, is a problem. The Pomme d'Or on the other hand couldn't be better. It's right in the centre of town, and escape to bars and nightclubs (not my thing, but it might be yours) is easy.The hotel itself is comfortable, the food excellent, the service just as it should be. The conference facilities are fine and they succeeded in serving a ballroom full of people a choice of evening meals all arriving at the same time.

Stayed May 2013, traveled on business
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Glasgow, United Kingdom
Senior Contributor
45 reviews 45 reviews
37 hotel reviews
Reviews in 29 cities Reviews in 29 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 4, 2013

This was our first time in Jersey and we were not disappointed by our choice of hotel.The location of the Pomme D'or is excellent facing the marina and very close to the bus station.A great selection of bars and restaurants- everything from casual dining to Michelin star-is within easy walking distance. We had a warm welcome from Ewa and Christabel on reception and they were delightful and helpful throughout our stay.Our room was on the fifth floor and we found it comfortable with a high standard of housekeeping. An excellent buffet breakfast which caters for all tastes was available. The breakfast staff also offered to serve us breakfast at our table if we did not want to serve ourselves. I must make special mention of Nicole in the cafe bar. A lovely girl and a delightful ambassador for the hotel.

Room Tip: If you wish a view you must request front rooms.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 29, 2013

Our first trip to Jersey, and Pomme D'Or gave us excellent service, room and food.
We had trouble with the shower on the first day, it was immediately seen to, and we were given a meal with wine to compensate for the upset.
We cannot fault the service, and the friendliness of all the staff, including Joseph, Carlos, Marco and Tony. We will be back as soon as we can.

Room Tip: Try for an upgrade to a suite - well worth the expense.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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The Woods
Top Contributor
90 reviews 90 reviews
27 hotel reviews
Reviews in 42 cities Reviews in 42 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 29, 2013

This si a vry nice hotel in a great on Liberation Square, overlooking the marina. The bars and restuarants are all very good with a "snack" menue in the cafe bar, a carvery in one of the main restaurants and an A La Carte menue in the other. It should be noted that there is a very big diference between the standard rooms and the premium rooms> The standard rooms, which are located at the back of the Hotel, are a little on the small side, dark and this whole area needs some rejuvination. This is in contrast to the premium rooms that are at the front. these are lareg, very airy, with a separate area with asofa and desk which overlooks the Square and marina. Having originaly booked a standard room, I returned to reception and said I was not too happy and they immeadiately offered an upgrade to the premium room with a small extra charge. The staff here are all evry attentive, helpful and knowledgable. Nothing seems to difficult for them even when i asked for directions to a shop to buy a paper they offered to go for me! We will certainly return to Jersey and this will be our first choce of somewhere to stay.

Room Tip: The score for rooms is only 4 because of the standard rooms. The scores for the pool and fitness cen...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 23, 2013

We arrived Friday afternoon and were greeted by friendly efficient staff who checked us in without fuss. Although our room was at the back of the hotel we had a street view. The room was a good size, clean and a comfortable bed, with a separate sitting area. Large fluffy towels which were changed daily.
The breakfast was excellent with a large variety of cold and hot dishes.
The location is excellent as it is close to the main shopping centre and the bus terminus is just across the road which was most convenient as we used this service to get around the island as well as to and from the airport, the most expensive fare on the buses is £1.70 great value for money.
Would definitely stay at the Pomme D'Or again.

Room Tip: Avoid rooms that look out into the central area of the hotel as all you will see is the roof of thei...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 23, 2013

My husband and I were taken to Jersey by friends as a treat for my 65th birthday. There were 5 of us in the party so we had three rooms booked. From the time we arrived until the time we checked out we were looked after superbly by the friendly but courteous staff, nothing was too much trouble for them. The hotel is not new but we could not fault our rooms which were clean and very comfortable with additions such as an iron etc.. The breakfasts were superb and very good value and we had dinner on one of our nights stay and that also was superb. We travel a lot both in the Uk and abroad and this hotel matches most hotels and given the price of the rooms is wonderful value. We would certainly recommend it and plan to go back for another stay. Also just to say its situation is central and convenient for shops and resturants.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pomme d'Or Hotel

Address: Liberation Square, St. Helier JE1 3UF
Phone Number:
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in St. Helier
#3 Luxury Hotel in St. Helier
#5 Family Hotel in St. Helier
#6 Business Hotel in St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pomme d'Or Hotel 4*
Number of rooms: 143
Official Description (provided by the hotel):
Superbly located in the centre of St. Helier, overlooking Liberation Square and the yacht marina, the Pomme d'Or has been a centre for business and pleasure for more than 175 years. Today the hotel combines its strong tradition of guest hospitality and care with a contemporary, metropolitan design which is perfect for both the leisure and business traveller. ... more   less 
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Also Known As:
Pomme D'Or Hotel Jersey/St. Helier
Pomme Dor Jersey
Hotel Pomme d Or

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