My family and I have been visiting the hotel. on and off, for years and absolutely love it it: yes, it has some negative points but quite frankly, the positive ones easily outweigh this. I've written a review on this hotel in the past but this was some time ago, here's an updated version from our recent stay.
It's a short taxi ride from the airport (alternatively hire a car from the airport or get the bus to Red Houses and walk down the hill). The exterior of the hotel looked gorgeous with stunning floral displays and the reception area was bright and breezy although a few more flowers inside wouldn't go amiss. After a very pleasant welcome from the hotel reception staff and porters, it was straight upstairs to a fab sea view room.
HOTEL ROOM - the hotel is right on the sea front and the sea view room was a delight: large balcony and seating, good quality linen and towels, tea/coffe tray, hairdryer, iron, ironing board, plenty of hangers, towelling rob, big telly, shampoo and, wonders of wonders, conditioner! The room was very clean and the housekeeping staff were charming. If you can afford it, go for a seaview room, you won't regret it. Try and get a room away from the restaurant and bar though just in case there's a dreaded corporate event or wedding going on. Still not keen on the colour of the bedroom though - there's an awful lot of 'tasteful' brown and beige in this hotel and considering its location by the beach, we reckoned it could do with a bit of colouring up!
THE SEA - every morning, we went for an 0700 dip in the sea which is literally a 3
minute walk from the bedroom down on to the beach. Our incentive for doing this was,
over the years, watching several ladies of varying ages doing the same swim at the same
hour ever day. The oldest being 87! Yes, the sea's chilly but you soon get used to it
(honestly!). The pool opens at 0700 during the week so you can pick up your towels on the
way to the beach.
SWIMMING POOL - heated, decent towels, steam room, jacuzzi and sauna. The pool is at
the back of the hotel so views of the sea through the windows. Seating around the pool is
plentiful and very welcome on chilly days. We had a couple of Elemis treatments in the spa
room and were very impressed by the therapist who did a great job. The location of the
therapy room used to be a little disconcerting because curious guests would open the door
to reveal some poor unsuspecting client stripping off, getting ready for their treatment.
Fortunately this no longer happens because the therapist locks the door! Might be an idea
to also have some sort of sign on the door though like 'Therapy room in use'.
TERRACE - decent chaise longues but not the most comfortable to lie on. It can also get a
little breezy. On the plus side, there's a small wall separating you from the public
promenade which means that people can't see over it to gawp at you sunbathing!
FOOD - we were on b&b so didn't have dinner although we did have afternoon tea on
the terrace which was very pleasant - and a couple of jugs of Pimms. We found that there
were enough local restaurants to fill our time and as we love seafood, we weren't short of
this either! (Check out Oyster Box and Crab Shack). One of our party was on half board and said the evening meal was good but I'm afraid I can't judge this. in the past, I wasn't very impressed by the quality of the evening meal but maybe this has now improved. Breakfast was good, self service and plenty of space. A chef is also present to cook eggs to order. Very pleasant staff, some of whom have been there for years!
AGE GROUPS & DISABILITY ACCESS - The hotel is excellent for children (lots for them to do in Jersey) and for elderly or disabled people. There are lots of ramps, lifts and it's all pretty flat - and access to the promenade running between the beach and the hotel is easy.
COMMUNAL LOUNGE AREAS - comfortable seating, nice lighting, excellent pianist who plays in the evenings and has been there for years. Unfortunately, we weren't very impressed by the
lounge area though - see below. Newspapers are in the lounge area but unfortunately
some guests walk off with them. I guess there's no way that this could be prevented?
LOCAL SHOPS - Newspapers can be delivered to your room but I preferred to walk to the shop halfway down the promenade. (It also sells suntan lotion, magazines, beach stuff, sweets and
decent Jersey ice cream) If you're looking for more shops, then nip up to Red Houses, the
area at the top of the hill, which has a Waitrose, Coop, chemists, clothes shops,
THE BEACH - fabulous - very soft sand, hardly any stones and when the tide's out you can
go for a lovely walk right the way across the bay. The beach is very clean and the regular
morning and evening dog walkers come armed with plastic bags (need I say any more!)
There are lifeguards, water sports (at both ends of the beach), deckchairs, windbreakers
and kayak tours. When the tide's in, it's very popular with surfers and watching them from
your balcony is a real treat.
Hard pushed to come up with any but there are a few pointers:
CUSHIONS on the deckchairs - most other hotels in the area have cushions but
unfortunately L'Horizon doesn't. Any chance of some please because the chaise longues
aren't as comfortable as they could be?
TERRACE - any chance of some sort of windbreak at the end to stop the wind whistling
through? Also some pots of plants would brighten it up a bit - it's all a bit concrete - and
given that the rest of exterior of the hotel has some beautiful plants and flowers, it would
certainly perk it up a bit.
BROWN, BROWN AND MORE BROWN! Unfortunately the decor is really far too dismal for a
seaside hotel. Years ago, it was very light with beautiful blue touches, almost 'Californian
shutter hotel' in feel. Now though, apart from a couple of really nice paintings in the lounge,
it's all very brown. Maybe a few extra bits of colour or flowers would help? Blue
accessories/cushions, some warm rugs?
LOUNGES - We also felt that the main lounge section was quite noisy, being just off the reception (people walk through it on their way to the beach or the pool) and, on a rainy day, we longed to sit and read in a deep armchair, in a peaceful atmosphere, without people rabbiting away on their mobiles! There is another room next to the lounge which would be ideal for this but it really doesn't feel welcoming because again the decor is too 'cold' and the seating isn't comfortable. It's also a room that I believe is regularly used for corporate events and afternoon tea so all the furniture is laid out so that it can easily be removed. We ate our afternoon tea out on the terrace because we felt the small lounge afternoon tea area just wasn't inviting enough. Sitting bolt upright at small wooden tables. Absolutely no charm. Again, when we visited other hotels in the area, they all had lovely quiet comfortable reading areas and deep comfortable armchairs. So pretty please - any chance we could have the same?
RESTAURANT CHAIRS - very weird design, I noticed one lady practically falling off her chair
and several larger residents were having a very uncomfortable time sitting on them!
CORPORATE EVENTS AND WEDDINGS - I can totally understand that the hotel has to make
money and that corporate events and weddings more than fill this criteria - but I do feel that
perhaps the hotel is leaning too much towards this and is forgetting that essentially it is a
hotel with paying guests who're on holiday. Fortunately, during our recent stay, there
were only a couple of small events which didn't infringe on our enjoyment but in the past,
they have been quite intrusive and not exactly relaxing: a lot of loud men and women
walking around in suits, armed with laptops and talking loudly on their mobiles. Also, in the
past, the smaller lounge was occasionally closed to residents and used as a meeting room
(has this changed?) which again made you feel as though you were part of a corporate
event rather than being on holidayl. Are most of the meetings now held in rooms
at the front of the hotel (roadside) rather than the beach side? If they are, then that's great
news. If they're not, then could they be? Please? After all, why do they need a seaview
meeting room? They should be far too busy looking at a flipchart to have time to look at
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- Also Known As:
- l`Horizon Hotel And Spa
- Horizon Hotel Jersey l
- l Horizon Hotel St Brelade
- Lhorizon Hotel Jersey
- L'Horizon Hotel & Spa Jersey/St. Brelade