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“Busy and arrogant "service".” 2 of 5 stars
Review of The Beach House

The Beach House
Le Mont du Ouaisne, St. Brelade JE3 8AW
01534 498605
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Ranked #21 of 27 Restaurants in St. Brelade
Cuisines: Barbecue, Mediterranean, Seafood, Tapas
More restaurant details
Restaurant details
Good for: Families with children, Romance, Bar scene, Large groups, Local cuisine, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Busy and arrogant "service".”
2 of 5 stars Reviewed July 26, 2013

The location is great, the food is descent, the lack of service we where met with on the ground floor was awfull.

There was enough waiters behind the bar (you have to go inside to place an order at the bar), but no smile, no eye contact. When I finally got an older male waiters attention and asked what he would recommend, I was met with a shrud as if to say "whatever". Wan't be back.

  • Visited July 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBoatHouseGroup, Public Relations Manager at The Beach House, responded to this review, August 13, 2013
Dear Sir,

We think you may be talking about another restaurant as The Beach House restaurant in Jersey is covered by a single floor. If you would like to contact us to establish exactly which restaurant you are reviewing we would be more than happy to help.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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123 reviews from our community

Visitor rating
    55
    24
    18
    13
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
London
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“an amazing place for a wedding”
5 of 5 stars Reviewed July 2, 2013

being a guest at a wedding - An absolutely fantastic service couldn't ask for more - everyone went out of their way to make us feel welcome ..no request seemed to be 'a problem' - would definitely recommend for any type of a special event - fantastic location and great food as well.

Visited June 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herts
Top Contributor
80 reviews 80 reviews
42 restaurant reviews
Reviews in 40 cities Reviews in 40 cities
70 helpful votes 70 helpful votes
“Wow - spectacular”
5 of 5 stars Reviewed June 29, 2013

Absolutely stunning views and delicious food with something to suit all tastes - from super fresh fish and shellfish, to Indonesian curries and classic British dishes. My husband said his fillet steak (which he likes well done) was the best he had ever had - perfectly tender without being charred on the outside. This restaurant is a little off the beaten track but a real gem worth seeking out, particularly on a sunny day when you can eat al fresco.

Visited June 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holmes Chapel, United Kingdom
Senior Contributor
29 reviews 29 reviews
16 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
“Wonderful family wedding experience”
5 of 5 stars Reviewed June 27, 2013

We went to the Beach House for a wedding event and did not know what to expect. It seemed like an unlikely venue but what i can say is what a wonderful time was had by all. My niece had already got married in Florida and wanted somewhere to celebrate with family and friends. She chose well. The management and staff were very friendly and helpful, nothing was too much trouble. The food was excellent and plenty of it, The atmosphere was great and even when tables had to be moved to allow for dancing it was done with little fuss or disturbance. They were very helpful to the people attending in wheelchairs. It is not cheap at the bar (as you would expect) however the staff worked hard to ensure that people were not kept waiting and at the end of the night even helped the celebrating couple (slightly worse for wear!) pack away. I would recommend to couples/families wanting to celebrate and for the quality of the food ~ even the bacon sandwiches provided late in the evening!

  • Visited June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Jersey,Channel Islands
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
“fabulous lunch”
5 of 5 stars Reviewed June 22, 2013

My two friends and I took advantage of a local deal offering a lobster and prawn salad for a set price at this restaurant. We were extremely lucky with the weather as this "summer" has not been good so far. We ordered an extra each of starters, and these were delicious and very fresh (calmari with chilli sauce and baba ganoush). The main course of lobster salad with prawns and jersey royals was fabulous and went down a treat! The views from this restaurant are amazing and we were surprised that on one of the few sunny days so far this year it was not busier.The service was also very good- The waiter gave us the best table - well it wasn't busy, so we would have expected that! - but was welcoming without gushing and attentive but not annoying - something that is hard to perfect! We had a lovely lunch and were not rushed to leave, managing to enjoy the sunshine and the amazing views before we had to rush back to the reality of picking the kids up from school! They had a few people pop in after we arrived and their lunches looked equally good, a shame we can;'t do this more often. maybe when we retire! I would recommend this place, the views alone are worth the trip and the food is a bonus!

  • Visited June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBoatHouseGroup, Public Relations Manager at The Beach House, responded to this review, June 25, 2013
Thank you very much for taking the time to share your experience at The Beach House. We are so happy to hear that your enjoyed your lunch and really appreciate the wonderful comments about the service. We hope to welcome you back again soon.
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