Stayed here for two nights on a mini-break with my wife. It's very easy to find just off the N11 and with ample parking and a nice setting and it's strategic in terms of travelling elsewhere. Check in was prompt and friendly and the room was spacious and the I've had worse views in my time. We had checked in and travelled after work so were very hungry and went into the hotel restaurant where we had a lovely early-bird dinner at a very reasonable price, with attentive and smiling waiting staff. The wine we selected however was gone off and even the waiter agreed something was amiss, but there was no trouble in replacing it and we enjoyed our meal very much.
Next morning, we were unable to lock the sliding patio door and as we left our room for the day, we mentioned it to the staff member who was cleaning the rooms and she immediately mentioned it to her colleague to get that sorted. When we returned, while the door was indeed fixed, our room hadn't been cleaned at all and the breakfast tray (which we'd had sent to our room) and dirty dishes were still sitting in our room all day. I was very disappointed with this being left and our room left uncleaned/unrefreshed. Replacement towels had been left at our door, but that was it so we were annoyed at that lapse of housekeeping.
We again got breakfast delivered to the room the 2nd morning. Food standard for breakfast both mornings was disappointing, the bacon was way overcooked and like rubber and it had the distinct image of a re-heated microwave job. It was as disappointing a breakfast I've had in most if not all of the hotels I've stayed. My wife had mentioned to the reception staff regarding the non-tidying of the room and the poor standard of breakfast and in fairness, the 6 euro each supplement for breakfast delivery both mornings was waived, as was the 30 euro late check out charge so they did go some way to acknowledging their failings.
I'm sure our experience was an exception as the staff were a pleasure to deal with and for me, friendly and welcoming staff are paramount in a hotel experience. Maybe there was a breakdown in communication as to who was cleaning the room but it was acknowledged anyhow. Breakfast however in terms of effort, must be addressed. My average rating is the best I could do overall.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.