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“Great hotel” 5 of 5 stars
Review of Pillo Hotel Ashbourne

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Pillo Hotel Ashbourne
4.0 of 5 Hotel   |   The Rath, Ashbourne, Ireland (Formerly Ashbourne Marriott Hotel)   |  
Hotel amenities
Ranked #1 of 4 Hotels in Ashbourne
Ashbourne, Ireland
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Great hotel”
5 of 5 stars Reviewed January 7, 2014

Even though we live in Ashbourne we were given a voucher to use for the Pillo Hotel. Was not disappointed, rooms are modern and clean, food was well presented and staff could not do enough for us. We didnt venture out of the hotel as we know what Ashbourne can offer us and wanted to check out what the Pillo had to offer. If you are coming to Ashbourne I would reccommend this hotel without dout. Keep up the good work.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darrell P, General Manager at Pillo Hotel Ashbourne, responded to this review, January 8, 2014
Dear Gardenjoy2013,

Thank you for taking the time to post a review on trip advisor.

I was delighted to read how much you enjoyed your stay with us and how highly you rate the standards of food and services here at The Pillo Hotel. I was especially pleased to read that you highly recommend the hotel to others.

Thank you for your much valued feedback, I look forward to welcoming you back to the hotel in the near future.

Regards,
Darrell Penney
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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666 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 5, 2014

Our largish family took advantage of a mid Christmas deal with dinner bed and breakfast deal. Great value and a wonderful time was had. The kids loved the pool and water temp was spot on. Dinner at night was great and I payed for steak supplement but well worth it. My daughter also had the adult food which for Euro25 was well worth it. Service was great and friendly. Breakfast was fine and enjoyable in anon rushed manner. Well done to the team at the Pillo

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darrell P, General Manager at Pillo Hotel Ashbourne, responded to this review, January 8, 2014
Dear Bjzzer,

Thank you for posting a review of your recent stay with us on trip advisor.

I was delighted to learn that you chose the Pillo for your Christmas family get together. I was even more pleased to read how much you and your family enjoyed your time at The Pillo Hotel and how highly you rated the hotel.

I will be sure to pass on your comments to the Management & Staff at the hotel who will be just as delighted to read same.

I do hope you will return to The Pillo Hotel in the near future.

Kind Regards,
Darrell Penney
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 5, 2014

enjoy 2 nights b&b over christmas break 2013 some staff were lovely barman was very rude towards customers rooms were lovely and fresh towels next day only disapointment was they need to hire security staff as there were young lads that were running a muck in the hotel the wrecked the childrens playroom disgraceful and throwing ice cudes over the balcony floors it wasnt staffs fault mangement need to sort some security staff being hire apart from that enjoy hotel and would stay again if there were security on .

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darrell P, General Manager at Pillo Hotel Ashbourne, responded to this review, January 8, 2014
Dear Bubbles000012,

Firstly I wish to thank you for taking the time to post a review of your recent stay on trip advisor.

I was delighted to read that you enjoyed your stay at The Pillo hotel and that you were extremely happy with the bedrooms and facilities. I note your comments in relation to the bar staff member who was rude to a customer, I can assure you that this is far from the normal high standards we set ourselves. We take great pride in our product and our friendly staff so I am extremely disappointed that you experienced an isolated incident. I will be sure to speak with the Head of Department regarding same.

In relation to the security issues, I note your comments and suggestions and will be sure to bring this up for discussion at our next management meeting.

Many thanks once again for the much valued feedback.

Kind Regards,
Darrell Penney
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Top Contributor
105 reviews 105 reviews
34 hotel reviews
Reviews in 41 cities Reviews in 41 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed January 4, 2014 via mobile

Spent a night here. Lovely hotel. Service excellent. Receptionist very friendly and helpful. Staff in restaurant and bar also very friendly and helpful. Booked in here for one night with a group of friends for my friend's very special birthday. Meal in the restaurant was lovely. Staff decorated the table really Well. We went on a Lidil Break and it was excellent value. I would recommend this hotel. Ashbourne is also a lovely town and plenty of shops.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darrell P, General Manager at Pillo Hotel Ashbourne, responded to this review, January 8, 2014
Dear Alila60,

Thank you for taking the time to post a review of your recent stay with us on trip advisor.

I was delighted to learn how much you enjoyed your stay. It appears you and your group really enjoyed your time at The Pillo. I am especially pleased that you found all aspects of the hotel to be of a very high standard.

I do hope you will return to The Pillo Hotel soon.

Kind Regards,
Darrell Penney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ratoath, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 21, 2013

i visit the Pilio quite often. i find the staff extremely friendly Managers are very welcoming receptionists very professional rooms very good However bar staff (while extremely friendly)
seem to be totally un-trained it takes for ever to get served. they seem to serve a table beside
you and walk back to bar or hide at side, food is often cold managers need to manage more,and
make staff more accountable everybody seems to do as they please tis a pity very nice hotel
very good staff managers need to kick assmore asign tables and areas and not have staff going round
like headless chickens

Room Tip: complain about service,but managers seem to be part of staff
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darrell P, General Manager at Pillo Hotel Ashbourne, responded to this review, January 8, 2014
Dear DanP,

Thank you for taking the time to post a review of The Pillo Hotel on Tripadvisor.

As a frequent guest of the hotel it was great to get much valued feedback from you in relation to our services. I was pleased to read how friendly and welcoming you find our staff.

I was obviously disappointed to read your comments in relation to the bar service however I will use this information constructively and speak with the Management and Heads of Department concerned.

Many thanks once again for your feedback.

Kind Regards,
Darrell Penney
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dublin,ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 20, 2013

Stayed here in September with the wife and had a very relaxing two nights. Was very pleased with the food as have been in a few hotels where I've often had to send food back, but no issues here. Would recommend to couples looking to get away from the kids for a night or two as staff cannot do enough for you. Did not get to use the pool (forgot shorts!!) but am going back 9th February again for two nights b and b and an evening meal for 179 euro which is exceptional value, for the wives birthday, so will definitely bring the shorts this time.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darrell P, General Manager at Pillo Hotel Ashbourne, responded to this review, January 8, 2014
Dear Quickedge,

Thank you for posting a review of your recent stay with us on Trip Advisor.

I was delighted to learn how much you enjoyed your stay and that you are looking forward to your return in February. I was especially pleased to read how impressed you were with the quality and standard of the food on offer in our food and beverage outlets.

I have passed on your kind words to the management & staff at the hotel and I very much look forward to welcoming you back to the hotel in February.

Kind Regards,
Darrell Penney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tipperary, Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 19, 2013

it was a great stay from our check in with lovely staff.We had a great meal & a fab breakfast Swimming pool was lovely .they had a movie & disco night for kids Overall a great stay the next time we in the area will stay again

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darrell P, General Manager at Pillo Hotel Ashbourne, responded to this review, January 8, 2014
Dear Fergus K,

Thank you for posting a review of your recent stay on Trip advisor.

I was delighted to read how much you enjoyed your stay and how highly you rated the hotel.
We pride ourselves in being a family friendly hotel and I was especially pleased you availed of the on site leisure facilities and your family enjoyed the disco and movie nights.

I look forward to welcoming you back to The Pillo Hotel in the near future.

Kind Regards,
Darrell Penney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pillo Hotel Ashbourne

Address: The Rath, Ashbourne, Ireland (Formerly Ashbourne Marriott Hotel)
Location: Ireland > Province of Leinster > County Meath > Ashbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Ashbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pillo Hotel Ashbourne 4*
Number of rooms: 148
Official Description (provided by the hotel):
This modern hotel combines contemporary chic with 4 star luxury, perfectly located between Dublin City centre and Meath the heritage capital of Ireland so you can enjoy the best of both worlds. With 148 bedrooms decorated to the highest standard The Pillo Hotel Ashbourne is the only choice when staying for business or pleasure.The Pillo Hotel Ashbourne is ideal for a family getaway, with interconnecting and spacious family rooms available, a fantastic 16 metre swimming pool, children’s play room on site and with Ireland’s newest attraction Tayto Park just five minutes away the children will be entertained for hours. Other attractions within the area include The National Aquatic Centre, Dublin Zoo and Funtasia.Or if you’re staying for business, enjoy our high speed complimentary internet access or work in the comfort of our business centre. Relax and unwind in our Fitness centre, Jacuzzi, steam room or sauna.The Pillo Hotel Ashbourne is located on the N2 and is only 11 minutes from the M50, which makes the hotel the perfect location for conferences and events partnered with over 9000 square feet of meeting space over 7 meeting rooms and on site exhibition space. ... more   less 
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Also Known As:
Marriott Ashbourne
Ashbourne Marriott

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