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“A lovely hotel” 5 of 5 stars
Review of Killashee House Hotel

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Killashee House Hotel
4.0 of 5 Hotel   |   Kilcullen Road, Naas, Ireland   |  
Hotel amenities
Ranked #2 of 5 Hotels in Naas
N Ireland
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
44 helpful votes 44 helpful votes
“A lovely hotel”
5 of 5 stars Reviewed March 17, 2014

I was a guest at a wedding a few days ago. I attended with a friend and we booked single accommodation as soon as we got the invitation. We decided to travel the day before and what a good decision that was as we had such a lovely time. We arrived early afternoon to this very elegant hotel. The entrance hall is very impressive with beautiful furnishings and gorgeous chandeliers. The staff were welcoming and helpful and we were shown to very spacious tastefully furnished bedrooms with lovely bathrooms.
After a delicious cup of tea in our rooms we visited the spa in the grounds of the hotel. My friend had booked a massage treatment on arrival and I went for a swim, steam and sauna.The gym and pool areas are well equipped and staffed. Swimming lessons were on but the pool is spacious and there was plenty of room for each swimmer.
I was so impressed with how my friend enjoyed her massage that I booked for the next morning. The spa is so elegant, spacious, beautifully equipped and well staffed. I was looked after by Lorna who is a very experienced competent beautician and following a very beneficial massage I was shown to a lovely cosy relaxing room to relax. I had to steal myself away that morning as the wedding time was approaching.i will allow plenty of time when I next visit.
We had decided to have a dinner package at the hotel on the first evening and we booked for Jacks Bar. This area is spacious and comfortable with a very large fireplace and many sofas and chairs to sit and enjoy a pre dinner drink and peruse the menu.
The choice of food was amazing, to suit all tastes and appetites. We had a delicious dinner with all three courses. The staff were so helpful and discrete throughout our evening. We had a very helpful young lady called Ella who looked after all our needs. Another young lady who assisted was Gala. It was just lovely to be looked after by helpful pleasant staff.
Breakfast was a wonderful experience, with continental choices, and numerous cereals, fresh fruit yoghurt, juices. A varied choice of cooked meals was available from full Irish to pancakes with maple syrup. Several difficult decisions had to be made.
The wedding celebrations commenced with a very welcome reception of sandwiches, scones biscuits, tea coffee and cocktail drink all served in a very beautiful balcony area.
We enjoyed a delicious wedding dinner, carefully chosen to suit each guest and every course was beautifully presented and tasted superb. Everyone I spoke with said the same, just a really delicious meal. The staff were helpful and quietly efficient and made the wedding a very memorable day for everyone.
I would recommend this hotel for a special occasion , but I have been telling friends since returning home that I am looking forward to a return visit as a special treat. It is just a lovely place to stay, dine and enjoy the elegant spa facilities.
Well done to everyone at Killashee House Hotel for making our visit really special.

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KillasheeHouseHotel, Manager at Killashee House Hotel, responded to this review, June 16, 2014
Dear margaret010,

I would like to thank you so very much for your detailed and enormously appreciated review. You are so good to take the time and truly tell the story of your stay.

I have made sure to pass on your kind words to all of the staff that helped make your experience what it was. We are really glad you took the time and made use of our on sight facilities here at the Hotel. The Spa and the Swimming Pool are all part of the experience and we truly think it only adds to the full Killashee package. Plus we firmly believe everyone deserves some quality TLC every now and then.

Thank you for your kind complements with regard to your enjoyed food experience. This is of massive importance to the Hotel, and we take great pride in providing elite dishes and maintaining a high quality standard. I’m glad to hear also that the wedding day was as blissful for you as your first. Two days well enjoyed is just what I want to hear, keeping up appearances and standards is a must for us.

Once again thank you for your warm words, I really look forward to welcoming you back to Killashee House Hotel and hopefully we can provide you with yet another great escape.

Warmest Regards,
Simon Mooney - Deputy General Manager
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617 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Solihull, United Kingdom
Top Contributor
127 reviews 127 reviews
37 hotel reviews
Reviews in 60 cities Reviews in 60 cities
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed March 15, 2014 via mobile

This place ranks with some of the top hotels I have stayed in, it's an old school, it's a bit of a maze finding your way to the rooms, with you going down when you think you have gone up, fabulous setting, amazing reception and bar area, amazing full Irish breakfast, as mentioned one of the best ever for me.

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerKillashee, General Manager at Killashee House Hotel, responded to this review, April 2, 2014
Dear Reeferman64,
Thank you for your lovely email & kind words. Delighted you enjoyed your stay & certainly hope to have the opportunity of welcoming you back to Killashee again soon.
Kind Regards,
Simon Mooney - Deputy General Manager
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UK
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 14, 2014

We stayed with a group of friends in March and had a great time. The food in both Jacks Bar and the restaurant was fantastic. Although the rooms could do with a little TLC the beds were the most comfortable we have ever encountered - truly out of this world. Although it is a bid hotel with lots of weddings / functions the rooms are quiet. Breakfast is superb and the staff very friendly. The use of a great gym and pool make it a perfect retreat.

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KillasheeHouseHotel, Manager at Killashee House Hotel, responded to this review, June 11, 2014
Dear greencavers,

Thank you very much for your kind hearted review. We were delighted to hear you and your group enjoyed the stay with us.

At the moment we are in the process of pampering our bedrooms with a little TLC, as you have mentioned. We have already completed paint works, new bed lines and wall papering.

I hope to have the opportunity of welcoming you and your friends back to Killashee in the not too distant future.

Kind Regards,
Simon Mooney - Deputy General Manager
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Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 13, 2014

The Hotel is more of a resort. It has all the facilities you could wish for and great for a weekend break. Staff are so friendly and efficient. Laura on reception was so helpful. Dinner in Jacks Bar & Bistro was of a higher standard than I anticipated as it is the less formal of the two restaurants on offer, The chowder and Duck were delicious. My wife had the Hake which was the best fish dish she has had in ages. The service was so efficient from Edyta and Ellen who managed to upsell desserts which were yummy. Great pool and breakfast was a great send off. See you again soon Killashee.

Room Tip: Overlooking Garden
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerKillashee, General Manager at Killashee House Hotel, responded to this review, April 2, 2014
Dear TRIP20142014
We really so happy to read your lovely review, particularly as we have just changed the menus in Jacks Bar & Bistro so great to get such positive feedback. The Chef & his Team are delighted with the compliments.
We hope you come back to visit us again soon.
Many thanks,
Simon Mooney - Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
1 review
2 of 5 stars Reviewed March 11, 2014

You should be very careful not to leave anything in your room when checking out. I stayed at a wedding in February 2014, I left a item in my room by mistake when checking out. I called back within 1 day and they had not left the item at lost and found.

The place is also like a maze, very hard to find your way around. A lot of the guests at the wedding found it difficult to find their rooms.

  • Stayed February 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KillasheeHouseHotel, General Manager at Killashee House Hotel, responded to this review, March 14, 2014
Dear Ronan,
I am very disappointed & offended to see your post, Especially as I have had numerous correspondence with you with regards this issue already. As I have already explained to you, we have an extensive lost property policy in place and I am satisfied that all correct procedures & protocol have been followed in relation to your missing shirt. Unfortunately your shirt was not found in Killashee and I am extremely annoyed that you would call our staff 'dishonest' . Many of our team have worked in Killashee for numerous years & we are extremely lucky to have such a loyal team. We receive comments after comments on our amazing staff & as a result I find your comments very upsetting.
Regards,
Simon Mooney - Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 11, 2014

A true gem. Beautiful grounds and marvellous interior. A true Lady among Irish hotels. Food is superb as is the comfort of the bed - so important, don't you think? The rooms, while very comfortable and spacious are also very graceful.
The only minor criticism, is that the rooms could be warmer, but then I'm a female!

Stayed March 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KillasheeHouseHotel, Manager at Killashee House Hotel, responded to this review, June 10, 2014
Dear SueTralee,

We really appreciate your kind review and lovely description of our hotel. We couldn’t agree more, a comfy bed is a must-have for a relaxing break away.

Thank you very much for raising a point about the temperature in your room. As a result we have updated our heating times to ensure all rooms are kept cosy morning, noon and night.

Hopefully we will have the pleasure of having you back to stay with us once again in the near future.

Warmest Regards,
Simon Mooney - Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 11, 2014

Went to stay at Killashee House hotel as a surprise gift.

While the hotel was quite busy, it didn't feel packed. Went for dinner in Jack's bar the first night, and we ordered fillet steak. Having waited a good half hour we were presented with a dry, burned offering, which we immediately sent back. I was surprised, as Killashee house hotel is renowned for its good food.

The hotel manager came over to us to find out exactly what the problem was with the steaks. there was no issue in taking them back, and we even got a tasting plate to stem the hunger while we were waiting for fresh steaks.

Breakfast was very good, and dinner the following evening was very nice.

all in all it was a nice trip away. the room was fine, and the food was very nice.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KillasheeHouseHotel, Manager at Killashee House Hotel, responded to this review, May 19, 2014
Dear Monica H

Thank you very much for taking the time to write your review.

We are disappointed to hear of the experience you had, but feel gladdened with the manner in which this unfortunate and uncommon encounter in Jack’s Bar & Bistro was dealt with. It is great to hear the rest of your stay with us was enjoyed.

We hope that you will return again, and be sure to be met with great food, service and atmosphere.

Kind regards,
Simon Mooney - Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Killashee House Hotel

Address: Kilcullen Road, Naas, Ireland
Location: Ireland > Province of Leinster > County Kildare > Naas
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 5 Hotels in Naas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Killashee House Hotel 4*
Number of rooms: 141
Official Description (provided by the hotel):
Killashee House Hotel & Villa Spa, Naas, Co. Kildare is located just 30 kms from Dublin City Centre & just 2kms outside of Naas Town. Set amidst over 280 acres of historic & intriguing gardens, walk ways & parkland, with magnificent views over the Kildare countryside. A hotel that is timeless, natural & elegant where we understand space, fun & food. From family time to fun time, meetings to events and the gym to the spa, Killashee is the ideal retreat to relax & unwind for you & yours. From the hotels 141 beautifully appointed guestrooms to the indulgent services offered by the Country Club with a 25m swimming pool, sauna, steam room, jacuzzi and a fully equipped gymnasium and also the beautiful Villa Spa with 18 luxurious treatment rooms, there is much to pamper you and much to experience. An oasis of calm, the Villa Spa is the ultimate in sheer relaxation and it is the aim of the Villa Spa to bring you on a journey of total well-being for body, mind & soul. We also have Zing Hair Salon onsite open from Tuesday to Saturday. The hotel boasts two Restaurants, Turners Restaurant offers a fabulous fine dining experience overlooking the fountain gardens whereas Jacks Bar & Bistro offers a more casual dining experience from light snacks to extensive lunch, dinner & cocktail menus. There is also live music in Jacks Bar every Friday & Saturday night. The Snug at Killashee House Hotel is a traditional Irish Pub where you can take a step back in time surrounded by open turf fires, admire the many trinkets, antiques and memorabilia from bygone days and of course enjoy an expertly poured pint of Guinness. There are so many activities on the beautiful estate of Killashee House Hotel including the woodland walking trails. Estate Maps are available at reception or why not borrow one of our bicycles which are complimentary to all guests. Take a relaxing stroll through the magnificent Fountain Gardens, Emma's Butterfly Garden in association with DEBRA Ireland or the stunning new gated Jack & Jill Foundation Garden. Also the Off Road Driving Centre in conjunction with Dynamic Events. From basic off - road driving days to fully integrated Team Building events, incorporating full tuition, course participants have a fantastic experience behind the wheel and try conditions that seem impassable but under the eye of the expert instructor. There is also so much to do & see in Kildare and Killashee is ideally located beside numerous fantastic golf courses such as the Craddockstown, Naas Golf Club & the PGA, to name but a few. For the Shoppers, there is Naas Town which offers an abundance of chic boutiques, Kildare Village Chic Outlet Shopping just 10 minutes' drive away, Newbridge Silverware & Museum of Style Icons and the Whitewater Shopping Centre in Newbridge. For unforgettable family days out, the Irish National Stud Visitors Attraction & Japanese Gardens is a must, a picnic at the Blessington Lakes, a visit to Russborough House or Kilruddery House or Carragh Open Farm are just a few of the many fantastic places to visit during your stay. ... more   less 
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Also Known As:
Killashee House Hotel & Villa Naas
Killashee House Hotel And Villa Spa
Killashee Hotel

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