We decided to stay in Lenoir City on a road trip so I did a quick check of Trip Advisor to find a place to stay. I was most curious about the Econo Lodge since it had such gushing reviews - after all - it's an Econo Lodge. When I called up for the reservations, the person taking the reservations was extremely polite and ensured I understand the full charges, with tax before the reservations were taken (we were getting two rooms). Even though I hadn't asked, we had connecting rooms, which was a considerate touch. There are lovely flowers by the entrance.
This is in a very commerical area, so it's certainly not the ideal place from an aesthetics standpoint (there are school busses parked in the lot next door), but they've done the best they possibly can to make it inviting, given the location (aforementioned flowers). The rooms are relatively small, and there was just a low rack to hang our clothes in our room. We had a king bed which had two large king pillows. I asked at the front desk if we could have some standard pillows (I just can't sleep on the big pillows) and these were provided.
This is right off the Interstate (literally within yard of the exit ramp). There are any number of places to eat within a mile of the hotel (probably a dozen within a half mile).
The manager (owner?) was extremely polite when I checked out the next morning and urged us to return if we were ever in the area again. I can see why there are such nice reviews - even though it wasn't the Ritz, you are probably treated better than at the Ritz and certainly get value for your money.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your generous review and we appreciate your stay with us. We look forward to future reservations with you when in the area and hope we can exceed your expectations. We believe customer service is of the utmost priority. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.