The area was very remote; however, we did like it and the remoteness did not bother us. One must have a car to enjoy Connemara. The road leading to the cottage was filled with potholes and the directions stopped right at a turn. We stayed in Mask Cottage and the problems were numerous. The manager neglected to show us everything and how it worked. We discovered, after she left, the following issues:
1) The downstairs shower did not have hot water. It was not fixed the entire time we were there (one week). Manager suggested we use upstairs shower/bath; however, I could not climb the stairs, and no one could stand upright in the shower because of the height of the ceiling over it. A shower in the sauna area only dribbled water, and the area was cold and musty.
2) The entire unit smelled dank and moldy. The manager turned the heat on and said it would soon fix it . . . it didn't. The peat left for the fireplace did not burn. We had to buy our own wood to get the fire going.
3) Towels, linens, etc. were old and worn. Bed linens had been torn and mended and did not match anything.
4) Beds were uncomfortable; the bunk beds were the worst and smelled up the entire room. Sheets on the beds were not adequate and very thin. They came off easily. No mattress pads were evident.
5) Washer and dryer were rusted and worn; the light in that area was burned out, as were the lights in several other places in the cottage.
6) The furniture was worn and outdated; some was covered with old bedspreads to hide the condition or the lack of cleanliness (I don't know which, maybe both).
7) The entire place needed a thorough cleaning: refrigerator was dirty, floors and carpet were dirty, cobwebs in 2nd entrance and corners, dead bugs everywhere, paint left on the window panes, dirty windows.
8) The doors were difficult to lock and open; we had to leave one door unlocked as we could not open it by ourselves.
9) Toilets were extremely difficult to flush; manager said it was because they had new insides and that it was also due to the fact the handle was on the opposite side as the U.S.
10) The manager tried to explain everything away by saying Connemara was rural and would not acknowledge the shortcomings. I arranged checkout a day early, and she did not show up or call. I ended up calling her (having to drive to the phone in the dark), and she said she couldn't make it because of family plans. So, we went back to the cottage from sightseeing early and waited up until almost 10 pm for nothing.
11) Extra charges for heat and electricity. Our heat was waived because of the terrible odor of the place; manager said she would send a bill for electricity.
- Official Description (provided by the hotel):
- Traditional thatched cottages in the heart of the countryside. ... more less
- Also Known As:
- Connemara Country Cottages Ireland/County Galway - Recess