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“Beware of their pet policy” 4 of 5 stars
Review of Hampton Inn & Suites Lebanon

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Hampton Inn & Suites Lebanon
2.5 of 5 Hotel   |   1065 Franklin Road, Lebanon, TN 37087   |  
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Ranked #3 of 13 Hotels in Lebanon
York, Pennsylvania
1 review
“Beware of their pet policy”
4 of 5 stars Reviewed September 29, 2012

Booked a week vacation stay at this hotel. Very clean and comfortable room. Great location for visiting the Nashville area. Beware if you or any family members are allergic to animals. The hotel website states no pets allowed. They even have a plaque on the wall in the lobby that states no pets allowed. One morning while having breakfast, a lady came off the elevator with a dog. I questioned the front desk clerk and was told that they do allow pets! I would never had booked a room at this hotel had their website been honest concerning their pet policy. Did not offer their 100% satisfaction guarantee policy to me.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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178 reviews from our community

Traveler rating
    97
    51
    14
    11
    5
See reviews for
44
48
11
62
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Memphis TN
Top Contributor
104 reviews 104 reviews
17 hotel reviews
Reviews in 39 cities Reviews in 39 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 18, 2012

stayed one night. got a better rate than at other competitors. rooms clean and comfortable. from our room on the side next to I-40 we could hear traffic so ask for room overlooking the entrance and parking lot. standard breakfast for Hampton. Friendly helpful staff.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
41 reviews 41 reviews
38 hotel reviews
Reviews in 31 cities Reviews in 31 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 9, 2012

This Hampton Inn was very clean, with a most comfortable room, good working space and excellent free wi-fi. Staff was very courteous. Very good breakfast, plus extra good fresh fruit assortment, tea and coffee to take anytime and late afternoon cookies. Very good value.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cadiz, Kentucky
Top Contributor
95 reviews 95 reviews
71 hotel reviews
Reviews in 71 cities Reviews in 71 cities
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed July 23, 2012

I stayed at this hotel on my way from South Carolina from Missouri as part of a business trip. I selected this hotel because it was an easy on/off from I-40 and the price was right. The young woman at the front desk when I checked in was super nice and they had fresh and hot cookies for the guests checking in. This hotel is one of the more modern Hampton Inns I've stayed at recently with the extra large breakfast area and the updated fixtures in the rooms.

The room itself was large and the bathroom had a large walk in shower; another example of the modern hotels' move away from bathtubs and adoption of the extra large walk in showers. The amenities were nothing special, bar soap and basic shampoo. The water in the shower was warm and there were enough towels for two people. Options for food in the area are somewhat limited. I chose to go to the Outback Steakhouse because it's right next door and I didn't want to drive around I-40 for Outback versus Olive Garden.

Breakfast in the morning was your typical Hampton Inn fare consisting of Waffles, Oatmeal (which was runny), fresh fruit, yogurt, cereal, bacon, potatoes, and their "western omelette". The main reason I gave this hotel 4 stars was because the internet was MEGA slow. This is not a hotel for a business traveler, but would work for a family (they have an outdoor pool, too). Also, the young woman who checked me out in the morning was cold. I'd recommend this hotel, but mainly because they offered the Government Per Diem rate for m and it made the price right.

Room Tip: Avoid the interstate side of the hotel for a better quality of sleep
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tennessee
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 13, 2012

Very nice, clean hotel. Staff very friendly. Close to the outlet mall. Right off of I-40. Only negative was that my room faced the Interstate and although there was a treeline separating the hotel and road, it was quite noisy with all of the big trucks zooming by!

Room Tip: Ask for a room away from the Interstate side.
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  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netherlands
Top Contributor
95 reviews 95 reviews
48 hotel reviews
Reviews in 40 cities Reviews in 40 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed June 22, 2012

I spent one night here. I flew into Nashville and stayed in Lebanon as there was no rooms available in the City. Also gave me the opportunity to meet with family for Sunday brunch. The front desk staff was excellent, while smoking they even helped me bring in my luggage from the car.

The room was clean and spacious. I liked the walk in shower and the large bathroom. The bed was comfortable but had a few lumps. And the pillows were well used

The internet was okay in the beginning but about 9pm it went to a snails pace, guess every one in the hotel was on the connection. It was so bad I ended up using my 3G connection on my phone.

It was a nice hotel but I felt the price was a bit expensive for the location and quality of room and the services provided.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Powell, Tennessee
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 11, 2012

Found the hotel to be exceptionally clean. Very modern with easy to use proximity cards to access hotel and rooms (no need to insert cards into slots). Designed with Green in mind. Room electrical was activated with a room card so no waste when you leave. Also, the breakfast was exceptional and the dining area was certainly part of the design and not an afterthought crammed into a small room.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Lebanon

Address: 1065 Franklin Road, Lebanon, TN 37087
Phone Number:
Location: United States > Tennessee > Lebanon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Lebanon
#4 Business Hotel in Lebanon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Lebanon 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hampton Inn And Suites Lebanon
Hampton Inn & Suites Lebanon Hotel Lebanon

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