Myself and my boyfriend stayed for 5 nights, part of a prize package into the Irish Poker Tournament, Luckly it was paid for because i wouldn't pay a penny to stay here again. I am not at all ungrateful for our trip, whether it was paid for or not by ourselves is not the point, our experience was disappointing.
Our room was very old fashioned, miles it seemed from the reception area, we didn't have any extra pillows for our bed, our shower was leaking, i reported it on day 1 and 2 of our stay, by our departure, it was still broken and no body had come to check it out.
The housekeeping supervisor was very rude to her staff, she told them that if the rooms werent up to scratch, their wages would be docked, and this was in the corridor outside of our door, very unprofessional indeed.
The food in the bar was very limited and boring, sandwiches and chips, that was it, our dinner was very over cooked and expensive, we resorted to going to the local village to shop for snacks and take away.
The staff seemed very put out and grumpy, no smiles, at reception, the porter was acting more like a niteclub bouncer, staring at guests, watching their every move with a sneer on his face.
Over all, the grounds are gorgeous, but it seems that the look is all fluff and no substance. I wouldn't stay here again.........free or otherwise.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Cheap Tickets, Hotels.com, Despegar.com, HotelTravel.com, TripOnline SA, Odigeo and Tingo so you can book your Citywest Hotel, Conference & Event Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Citywest Hotel, Conference, Leisure & Golf Hotel Saggart
- Citywest Hotel, Conference, Leisure And Golf Resort
- Citywest Hotel Dublin
- Citywest Resort Dublin
- Citywest Hotel, Conference & Event Centre County Dublin, Ireland - Saggart