May I just say i have stayed at this hotel many times over the years as i have family in the area and the dog does not go into the kitchen he is trained! He stays in the reception and hallway and the many children stayin in the hotel love to play with him!

i have just booked 3nights stay for my mum and sister and neice in a family room in jacksons hotel ballybofey. on the night before they left i called to see them and was shocked to see the state of the room. the duvet cover on one bed was all water stained as if someone wet the bed and let it dry in , the other duvet had lipstick inside the cover . the covers were very worn and should have been in the bin . the carpet was badly stained andfilty dirty. one tiny ceiling light dim and only in the corner ofthe room. the lamps flikered and did not work properly.the curtains were worn and didnt close right, i was shocked as these places get there grants and are approved acc.by the tourist office the owener agreed to my complaint while he and his dog go in and out or the kitchen. hows that for a clean kitchen i could go on and on . as this was my treat for them they were not going to say a word . but this is how people are allowed to get away with this rubbish way of treating guest s b b sector would not get away with these stan dards

Hadn't been to Jacksons in almost 15 years, to be fair am kinda glad now. The occasion, a wedding. The food was pretty much hit and miss, the vegetables were so undercooked it was unbelievable. The staff, what can you say. Terrible, we couldn't even get time to finish our drinks when they were taking the glasses away. Yet, when we lined up at the bar to buy a drink it took about 15-20 mins to get served because most of the staff couldn't speak English.

At the end of the night there was a massive brawl outside, the Gardi were there, yet the night staff couldn't be bothered to try and find a taxi for people staying in various B&B s around the area.

The rooms in the Hotel itself were pretty ordinary, the service pretty bad and the cost really over the top for what we received. This one of the most over-rated hovels, sorry Hotels in Ireland.

We stayed in Jackson's for 3 days in June on a special deal which was
too good to miss - 3 bed and breakfast and 2 dinners for about £104pps. Christy Moore was appearing in the hotel and this was the main reason why we booked and never having stayed there before we didn't know what to expect. The car parking facilities are good - free for hotel guests.

Check-in was completed efficiently and we were given a room in the older section of the hotel at the very top of the building. It was difficult to access as the lift only went to the first floor. Luggage
had to be lugged up and down a variety of staircases. When we eventually found the room it didn't smell very fresh. In fact the smell in the corridors etc. upstairs in this part of the hotel was quite unpleasant and seemed to permeate everywhere.

We asked if we could be transferred to a room in the new part and the
receptionist dealt with our request promptly and in a friendly manner. What a difference! The new room overlooked the river and was beautifully furnished. The only fault we could find was in the design
of the washbasin in the bathroom which was aesthetically very pleasing but was not very practical.

On the first night the food at dinner was very tasty, beautifully presented and included a delicious vegetarian option. The service was friendly, helpful and efficient and we enjoyed our meal. Second night was a bit of a disappointment but we excused this as staff were
obviously catering for a large number of Christy Moore fans!! The pre-show dinner was very good value and many people availed themselves of it. On our third night we went to the restaurant at the Villa Rose Hotel, just a few steps along the street from Jackson's. This is a modern restaurant and the staff are young and helpful. We enjoyed a wonderful meal with several vegetarian dishes on the menu - learn from this, Jackson's! We were impressed by Villa Rose - maybe stay there next time?

Breakfast was not as enjoyable or tasty. The hot buffet was unappetizing and had obviously been cooked for some time so after queuing on the first morning we decided not to do so again. However when we asked for something not on the hot buffet i.e. scrambled egg, it was freshly cooked and was delicious. I think that if the waiting staff took orders in the traditional way and food was cooked fresh then breakfast could be enormously improved.
The range of fresh fruit, cereals, yoghurt and bread was adequate.

The leisure facilities were good and they were well used by us as the
weather was atrocious! The concert venue in the new part of the hotel was fabulous and the show was great.

All in all it was great value and we will definitely be back but only
if we can get a room in the new part - and a good deal!