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“Unsafe at any price + condescending insincere staff” 1 of 5 stars
Review of Hearthstone Inn

Hearthstone Inn
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Hearthstone Inn
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605 Hwy 52 W. Bypass, Lafayette, TN 37083   |  
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Ranked #1 of 1 Hotels in Lafayette
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
38 helpful votes 38 helpful votes
“Unsafe at any price + condescending insincere staff”
1 of 5 stars Reviewed March 26, 2009

I have been to this motel 8 times. I finally refused to stay there. ALL ROOMS lack deadbolts and ALL rooms can be opened with a credit card instantly. Staff was condescending and insincere when I directed my concerns to them.

The personal safety issues are compounded by the fact there is no staff working during the night after 10:30 p.m. You are on your own. While Lafayette is a small and generally safe community the staff on this family owned property just did not understand or apparently care that trouble often comes from out of town.

I noticed that the lobby had deadbolts on all entrances but the rooms do not. While I was a guest there I sat in my vehicle and used the wireless on the laptop. On two occasions they turned off the internet router.

The maintenance man (said he was not the owner) indicated that he knew who was staying at the inn and that he checked the guest lists, that they did not allow questionable guests etc.,. To which I would reply, How can they possibly know what occurs when the property is not staffed at night?

I was also told, that he was the only game in town and if I wasn't happy to go stay at the "other" hotel, which indeed was a real dump. However, it at least had a full time staff.
So, I just stayed in a different community altogether.

Its unfortunate because this American owned hotel is clean, breezy and otherwise pleasant. As a final thought, in this economy, it is hard to believe that this family could be so unconcerned with the safety of their guests or the loss of revenue.

  • Stayed March 2009, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Top Contributor
182 reviews 182 reviews
182 hotel reviews
Reviews in 151 cities Reviews in 151 cities
213 helpful votes 213 helpful votes
3 of 5 stars Reviewed September 22, 2008

At $63.37 (including tax) this is probably priced about right.
This is basically your average motel. In fact 'average' would be the exact word I would use to describe this property.To be honest there's not much to choose from (only one other motel in town) here but this is a decent enough motel.
The rooms are of an 'average' size and were clean enough from what I could tell.
If you find yourself having to stay in Lafayette TN this is your best bet. Just don't get your hopes up and you won't be disappointed.

  • Stayed September 2008, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hearthstone Inn

Address: 605 Hwy 52 W. Bypass, Lafayette, TN 37083
Phone Number:
Location: United States > Tennessee > Lafayette
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Lafayette
Number of rooms: 20
Official Description (provided by the hotel):
Hearthstone Inn is a small motel located on TN 52 in Lafayette. The Inn has 25 clean, comfortable rooms, each with a private bath, each room with 32 inch led TV,free Wi-Fi internet,free continental breakfast. Offers smoking and non-smoking rooms. ... more   less 

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