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“Very clean rooms, friendly staff, and great breakfast” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Kodak East-Sevierville

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Holiday Inn Express Hotel & Suites Kodak East-Sevierville
2.5 of 5 Hotel   |   3526 Outdoor World Drive, Kodak, TN 37764   |  
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Ranked #4 of 10 Hotels in Kodak
Certificate of Excellence 2014
Louisville, Kentucky, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Very clean rooms, friendly staff, and great breakfast”
5 of 5 stars Reviewed July 8, 2013

I highly recommend this HIE. The gentleman at the front desk was very friendly, our room was very cozy, and the breakfast was wonderful. We went down about 10 minutes before it closed. Was expecting to get the leftovers. Nope! The ladies (friendly as well) were stocking more goodies when we arrived. Everything was hot and fresh. One of the best I have had at a hotel.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky S, General Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review, July 10, 2013
Thank you, Mindy M for your kind comments about your stay. We are pleased to know that we were able to fulfill our goal of making our hotel one that guests love during your stay. I will share your comments with our staff. We look forward to being able to be of service to you again in the future.
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161 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Any
English first
Milwaukee, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 1, 2013

The hotel was very clean and had better than average comfortable beds. It is very close to the freeway, which we could hear when the air conditioner wasn't running. Apparently all of the Queen rooms were on the freeway side. The pool is extremely small and there is only an indoor, which they close if it is lightening OUTSIDE! I booked this in advance through Travelocity. However, when we stopped at the TN welcome center I found a coupon price of about $40 cheaper. The hotel would not honor it since we booked through Travelocity. The hotel is very convenient to a variety of restaurants. The staff were very friendly.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky S, General Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review, August 4, 2013
Angola,
Thank you for choosing our hotel for your stay. We take pride in our hotel and want our guests to feel at home. We try to keep our guests safety in mind and even though our pool is inside, we do know that lightning can travel and do not want to take a chance of our guests getting hurt, so as a precaution, we do close our pool if there is lightning in the area and open it as soon as we can. Sorry for the inconvenience during your stay because of the lightning. The coupon you found is for a walk in rate and it is subject to availability. Please feel free to call our hotel next time you are in the area to get the best rate available. Again, thank you for staying with us and hope to be of service to you again in the future.
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Vero Beach, Florida
Top Contributor
50 reviews 50 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 1, 2013

This was by far the nicest, cleanest and economical hotel we stayed at during our two weeks vacation, during early June.

The hotel is conveniently located right off of I-40 and close to both Gatlinburg and Knoxville, Tenn.

The morning breakfast was very good. The rooms were clean and nicely arranged.

The night before, the check in desk clerk was very helpful giving us suggestions for dining options. We ate at one of the restaurants she suggested that was close to the hotel. It was the Chop House. This was a few minutes walk from the hotel, so we didn't have to drive there. A very pleasant short walk. And the food was very good and reasonable. The atmosphere and decor in the restaurant was exceptionally pleasant. We even got a free dessert, compliments of the hotel.

What made this stop so nice also was the Bass Pro Shop being right there next to the hotel. This entire area seemed so new with shops and other hotels. A very convenient, pleasant stop.

I would recommend this very nice hotel to anyone. We are already thinking of coming back this way and staying there longer, with trips into the Great Smoky National Park. Enjoy!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky S, General Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review, July 3, 2013
Thank you for your very kind words about your stay with us. We are glad to know that you enjoyed your dinner and dessert and the nice, short walk. Our staff works hard to make sure your stay is pleasant and are encouraged to hear compliments from our guests. We look forward to being of service to you again when you return to venture into the Great Smoky Mountains.
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Abilene, Texas
Top Contributor
63 reviews 63 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 1, 2013

We arrive late in the evening and left earlier the following morning. So I had less experience here than most hotels I stay at. The breakfast was typical, nothing special. They did bring a crib up to our room. The location is nice, just as the smokey mountains begin. Starting at this location going east was ideal as we were able to see the smokey mountains during the light of day.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky S, General Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review, July 3, 2013
Thank you for staying with us. We hope that you can come back and stay a little longer with us so you can enjoy the HIE experience we have to offer at our award winning hotel. I'm sorry we did not have bacon on the breakfast bar the morning you were there. We are glad we were able to accommodate you with the crib you needed. The mountains are beautiful and we are glad you were able to enjoy them on your drive through our area. We look forward to being of service to you again in the future.
Safe travels!
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Weaverville NC
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2013

We always enjoys staying at this HIE!!! So close to Bass Pro and other great shopping areas nearby!!! But mainly because of the staff... Michael...you are a BIG PLUS to your employers!!! And others who are excellent in their particular duties!!!! Always clean and smells so good!!! Cannot go wrong by staying here!!! HUGS!!!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky S, General Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review, July 3, 2013
We are delighted to be your hotel of choice in our area and greatly appreciate your loyalty. We love to make our guests stay enjoyable. We feel that we have a great team here and love to hear from our guests who think so also. Thank you for your kind words and we look forward to seeing you again soon!
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conway, SC
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 30, 2013

We stayed at this property one night on our way from Myrtle Beach to Lexington, Ky. The property was so clean. The staff was very kind and welcoming. I would recommend this Holiday Inn Express to everyone.

Room Tip: We were on the 3rd floor and it was great. I cannot recommend any other, as this was our first tim...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Becky S, General Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review, June 1, 2013
We are delighted to know that you enjoyed your stay with us! We do hope that if you're in the area again, you will choose to stay with us again! We do strive to ensure our guests have a great stay!
Thank you for choosing our hotel.
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Top Contributor
110 reviews 110 reviews
15 hotel reviews
Reviews in 36 cities Reviews in 36 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 22, 2013

We were greeted each time we went in & out by smiling & friendly faces who seemed genuinely interested in our stay. The hotel is very neat & clean, with beautiful views of the mountains from the breakfast room. We had a room overlooking the interstate instead of the parking lot so had beautiful views there as well. It had a microwave & mini-fridge in the room too. The beds were wonderful & very comfortable. There is a small "business center" in the lobby with a desktop computer & printer-very handy in case you don't have a smart phone, laptop, etc. They also have free wi-fi, which we did not have occasion to use. The air conditioner/heater was a little loud as it cycled on & off.

It is next door to the Bass Pro Shop & a small multi-level strip mall (which is mostly deserted with only 1 or 2 businesses open). Across the road there is the minor league baseball stadium & across the interstate is a winery & the parkway to Sevierville, Pigeon Forge, & Gatlinburg. The hotel is extremely well-located right off of I-40 & would be a perfect launching pad for various day trips.

Room Tip: Ask for a room facing the mountains/interstate to get the most beautiful view.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEKodak, Manager at Holiday Inn Express Hotel & Suites Kodak East-Sevierville, responded to this review, October 7, 2013
NUHusker,

Thank you so much for the wonderful review you gave us and the time you took to completer it! Of course we are genuinely interested in your stay! We love having you here! So glad to hear our staff tended to your needs and that you enjoyed your room and the comfortable accommodations! I am having our maintenance department look at all of our AC units to make sure each of them are functioning quietly and properly. Hurry on back and stay with us again soon! We can set you on the perfect course to blast off into your next day trip!

See you down the road.
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Additional Information about Holiday Inn Express Hotel & Suites Kodak East-Sevierville

Address: 3526 Outdoor World Drive, Kodak, TN 37764
Phone Number:
Location: United States > Tennessee > Sevier County > Kodak
Amenities:
Free Breakfast Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Kodak
#4 Family Hotel in Kodak
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kodak East-Sevierville 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
The brand new Holiday Inn Express and Suites Sevierville Kodak is located at I-40, exit 407 next door to the Bass Pro Shop. Our hotel offers 91 beautifully appointed guest rooms and suites, indoor pool, state-of-the-art fitness center, business center, free high-speed Internet access and the free, hot Express Start breakfast buffet. We are located next to the Bass Pro Shop, the Tennessee Smokies Baseball Stadium and a short drive to the Great Smoky Mountains National Park, Dollywood Amusement Park/Splash Country, Nascar Park and many other attractions. The Holiday Inn Express and Suites Sevierville Kodak is just a short drive to Pigeon Forge, Gatlinburg, Knoxville, the University of Tennessee football and basketball. Stay Smart at the Holiday Inn Express and Suites Sevierville Kodak. Whether you are traveling for business or pleasure,IHG Rewards Club members are always welcome. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Kodak East-Sevierville
Holiday Inn Express Kodak

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