My family and I had to come to town unexpectedly for a funeral and were concerned that The Oliver may not be able to accommodate us because of the late notice, considering it was UT Homecoming weekend....NOT SO! As always, this staff MAKES THINGS HAPPEN! AJ, Michelle (good luck in NY) and Samuel made everything seamless for us. We were also able to meet the BEST BARTENDER in K-Town, Amanda! I can’t thank The Oliver staff enough for ALWAYS putting the customer first in everything they do and for always making us feel right at home!

Overall, the experience was fantastic. Only complaint would be that I was so looking forward to a wonderful shower in their beautifully appointed bathroom... There was very little water pressure and luke warm at best.... otherwise, a wonderful time. Will definitely stay again, preferably market square side next visit.

We loved the Oliver because the location is perfect. Located right on the market, we waked to everything, including the old city, down to the Tennessee river got lunch, out to dinner Etc. the staff was very friendly and helpful. The valet for the car did cost $15 for the one night, but it is cheaper than self park garage. The bathroom was large and they supply you with everything you could need. We even got a free upgrade to a large 2 Room king suite. The hotel bar, tucked away behind a sliding library wall door had such character, you have to have one drink in there. Glass of wine for $7 was fair. The popular restaurant "tupelo honey" just opened in same building of the hotel and is the hotel's room service. While staying herd in Knoxville we enjoyed: "Boyd's jig and reel " & "crown & goose" pub for a drink in old city area (a lil more our style since market area Is younger college kids). We ate sushi at "Nama", lunch on Tennessee river at "calhoun's" and visited the Knoxville fire department (they were very hospitable and let us tour their trucks & they have historic items on display ). Really enjoyed Knoxville & the Oliver is a must if you want to stay downtown.

Thanks for an excellent experience in Knoxville. Very helpful staff. Tidy minimalist rooms with stylish decorations. Any time we are back in Knoxvillw we will only stay here. A new kind of hotel experience.