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“Great hotel!” 4 of 5 stars
Review of Red Roof Inn - Knoxville West

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Red Roof Inn - Knoxville West
2.0 of 5 Hotel   |   209 Advantage Place, Knoxville, TN 37923   |  
Hotel amenities
Ranked #40 of 89 Hotels in Knoxville
Certificate of Excellence 2014
Cumberland, Kentucky
Top Contributor
71 reviews 71 reviews
21 hotel reviews
Reviews in 32 cities Reviews in 32 cities
37 helpful votes 37 helpful votes
“Great hotel!”
4 of 5 stars Reviewed July 23, 2012

Great place to stay. Needed a room for the night and this was a great location and great hotel. Everything was clean.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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177 reviews from our community

Traveler rating
    72
    58
    24
    13
    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Tyler, Texas
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 21, 2012

This hotel was an overnight stop on our way home to Texas. We only wanted a few hours of sleep and didn't want to pay a high price for just a room. Pretty much, we got what we asked for. A simple, inexpensive (50) room. The room does have free wireless access, a small microwave, and "fridge" plus a flat screen TV. The negatives: an evaporative cooler (noisy and either hot or cold); the room also has a sour smell (which you get used to after a few minutes); and a very small trial size package of shampoo (not really enough to wash your hair with). I will not go into the details of what was around the base of the potty (where the bolts are). Everything else seemed very clean. Overall, not bad; probably not worth paying anymore for. PS. The sign outside notes 49.00 but the Internet price is about ten dollars more. Very nice front deskman.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Birmingham, Alabama
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2012

I am from Birmingham, Al and my wife had just been buried on June 16th and my son's had me to take a trip. So I came to red roof inn on June 18th our 29th wedding anniversary red roof inn was the place we spent our honey moon. I stayed two nights

The staff was great the room was clean and the lady don't know her name, but she was so sweet, she was an older woman. I WILL COME BACK THANKS FOR THE LOVE.

  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 30, 2012

There's just something so comforting about the southern hospitality Lorraine (front desk) exudes that kind of makes you feel like you're checking in with family instead of a Hotel chain. There should be more people in the "hospitality" business that actually get what the term means! Little things like being respectful and caring go a LONG way in todays world. Next time we're in the Knoxville area, we'll go back to your hotel.

Room Tip: the further you get from the highway, the better (of course) although we didn't have any problem...
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  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rock Hill, South Carolina, United States
Top Contributor
77 reviews 77 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed June 29, 2012

Where should I begin....

Reserved through Hotels.com. 1 room, 1 night, 2 double beds, non-smoking.

Got to the room and it smelled like an ashtray. Smokers on either side of me all night.

Had some lady trying to get in my room around 2AM, drunk, lost.

This hotel is in desperate need of remodel, fumigation, something.

My recommendation, stay somewhere else.

  • Stayed June 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 29, 2012 via mobile

The trip to the room was a little scary for two women at night. With the outside doors to the rooms and lack of lighting. However, the staff was very friendly and helpful, the room was updated and very clean, and we felt safe!

  • Stayed June 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Knoxville, Tennessee
1 review
4 of 5 stars Reviewed June 26, 2012

I am writing this review for this hotel based on the service I received upon my arrival from an employee name Lorraine. Coming from out of state and being completely exhausted from my travels, late into the night she took the time to hear exactly what I was looking for and did the best she could to accommodate me and the room given to me was excellent by the way. I really do appreciate Red Roof Inn hiring employees who show the kindness like that.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn - Knoxville West

Address: 209 Advantage Place, Knoxville, TN 37923
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Best Value Hotel in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - Knoxville West 2*
Number of rooms: 115
Reservation Options:
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Also Known As:
Red Roof Inn - Knoxville West Hotel Knoxville
Knoxville Red Roof Inn

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