I had to check in on a Sunday evening due to weather and to make sure that my husband was at the hospital for a heart cath by 8:00 A.M., well it ws taking longer than expected and I called from outside the hospital to ask for an extension and the young lady at the desk said sure that would be no problem. I went back into the hospital and realized I had no service and she had called back and said that management would not allow the extra thirty mins. so I was charged for another night that I did not even stay in the motel. I tried to talk to the manager and he said it was what it is and that I was charged because he did not make exceptions. If you have members of your family in the hospital in the Knoxville, Tn area do not stay here, because you will pay for more than you got. Also they double charged me for both nights. Even Comfort Suited corporate will not help me.
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- Also Known As:
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