Really a very nice hotel, walking distance to restaurants, shops, in downtown Knoxville. Rooms are very clean, very fast wifi connection, the right place for working. . A very good experience during a business trip.

I went with my daughter for a trip to the KnoxvilleZoo. Parking is tight, very tight. That's my only complaint. Upon entering there were warm cookies at the desk which my daughter loved. The service was excellent. They asked where were headed on our trip and without my asking printed out driving directions for us. The room was very nice and comfortable with a refrigerator and microwave. Indoor pool was tiny, but nice and just fine for my daughter. A little store in the lobby with all kinds of snacks,medicines, ice cream. Coffee and hot teas in the lobby. Nice breakfast in the morning; waffles, eggs, bacon, fruit, yogurt, oatmeal, cereals, breads. It was avery nice experience.

Just returned from a trip to Knoxville and the Smokies. Great place to stay, very clean, free parking with lots of spaces. Close to everything, walking distance to many good restaurants. Wifi worked great. Front desk staff was accommodating and helpful, fresh baked cookies were delicious. Hot coffee and tea all times of day. The breakfast was ok; fruit, waffles, scrambled eggs with cheese and sausage patties. I would have preferred eggs without cheese as I avoid milk products but otherwise ok not the best quality. Not particularly close to the mountains but we wanted to stay in the city so didn't mind the drive. Probably wouldn't visit Knoxville again as we ran out of things to do over a long weekend with rain and cool temperatures clouding our hiking. Would definitely recommend this hotel though to anyone going to the area. Minor complaint was that the bed mattress kept falling off the 'platform' base it was on (practically onto the floor) and that the mattress was uncomfortable to the point of giving us both backaches our final day. Overall good location and clean property.

I stayed 3 nights while attending a class at UT. The hotel staff was very friendly and the room was terrific. I was in a King which provided free wifi and internet access and had a nice lounge style chair in the room. The hotel also provides free breakfast and free parking. The walk from the hotel to UT was pleasant - the hills were slightly strenuous which I enjoyed after sitting in training class all day. It took about 5 minutes to walk to the edge of campus and another 10 minutes to walk to the Haslam building where my class was. The hotel is also in walking distance to the Worlds Fair park and a wonderful chocolate factory near the park. The pool in the hotel was too small for lap swimming but would be fun to relax in or play with kids.