Staff was extremely friendly and attentive. Continental breakfast has large variety and service was exceptional. The bed was dreamy and the hotel is convenient to the best shopping and dining in Knoxville.

My title pretty much sums it up. I do want to give a big high five to the evening front desk staff and manager. I am a Platinum member with Marriott and usually have an upgrade room awaiting me when I check in, but not this time. I was assigned to room 120 initially and the highway noise was bad. Then I was moved to 206 and it was a bit better. The hotel was sold out and that was my best choice. Ask for 4th floor and rooms 400-406 for a quiter night sleep. There are a wide selection of restaurants nearby. I like Mimi's for breakfast and Connor's for dinner. I will pick another Marriott property next time.

We recently stopped overnight in Knoxville. The room at SpringHill was very clean. Staff was warm and inviting. The complimentary breakfast bar got us out and on the road quickly. Great overnight stay!

We were in Knoxville to move our son into his apartment near UT, and were able to get a hotel discount through the UT Parents Association. We've stayed at this hotel several times because we like the area. We've always had a positive experience. The staff is great, and very welcoming. Soon after we checked in, I saw that the shower liner had quite a bit of mold on it. I went to the front desk to report it, and they were very apologetic. They said the housekeeping staff is supposed to let them know about these things. It was replaced almost immediately. The room was clean and brightly decorated. The complimentary breakfast included a good variety of hot and cold items. We will return because of the excellent customer service.