We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel” 5 of 5 stars
Review of Embassy Suites Knoxville West

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Embassy Suites Knoxville West to your Saves list
Embassy Suites Knoxville West
3.5 of 5 Hotel   |   9621 Parkside Drive, Knoxville, TN 37922   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Offers & Announcements
Double HHonors Points!
Ranked #3 of 89 Hotels in Knoxville
Certificate of Excellence 2014
tennessee
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Great Hotel”
5 of 5 stars Reviewed July 22, 2014

The hotel is awesome! I did have an issue or two with the front desk person but that has been addressed. The rest of the stay was amazing! The best Embassy Suites I have ever been to!! The premium suite rooms are the best! beautifully decorated throughout the entire property, the lobby, the dinning area, and the room was so relaxing and clean. A great stay while traveling through! I will definitely stay there again!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review, July 28, 2014
We are happy you rated us here at the Embassy Suites Knoxville West as your best hotel to stay. Thank you for your business and for your review. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

357 reviews from our community

Traveler rating
    274
    55
    14
    7
    7
See reviews for
144
53
8
109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Emmaus, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

The outdoor seating and lounge area was an oasis at the end of my day. Luckily the weather was cool enough at night that I was able to enjoy a glass of wine and a movie outside each night I stayed. The staff was real friendly and I will definitely stay here again when back in the area!!!

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review, July 28, 2014
We are happy you enjoyed the outside movie and wine during your stay here at the Embassy Suites Knoxville West. We thank you for your business and for your great review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pensacola, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

We stayed at the Embassy 2 separate nights and had great experiences both times on this trip. Our room was comfortable and quiet. We had no problems sleeping or with outside noise. Several times we requested additional items from the front desk and they were delivered promptly. Wonderful experience.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review, July 22, 2014
We are glad to read you had a great experience during both your stays here at the Embassy Suites Knoxville West. Thank you and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

Everyone was very courteous and helpful. The surroundings were exceptionally clean. We enjoyed the complimentary breakfast which included many choices and we were well satisfied. If we are in the area in the future, we will definitely stay at this hotel, as well as recommend it to our family and friends.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review, July 22, 2014
Thank you for recommending our hotel the Embassy Suites Knoxville West to your family and friends. We are glad you had a good stay and look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tennessee
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 16, 2014

This hotel is only 1 year old. I enjoyed my stay. The hotel is clean, the rooms were clean, the beds were comfortable, and the breakfast was great. The staff was very pleasant and helpful. I will definitely stay here again. You will not be disappointed in this property.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review, July 22, 2014
We always enjoy hearing from our guests! Thank you for posting such a pleasant review of our hotel the Embassy Suites Knoxville West. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

The wait staff for both breakfast & the evening reception were extremely nice & helpful. The people on the front desk were just okay; they didn't do or say any more than the minimum required. The decor seemed kind of "dated." I'm not sure of the age of this hotel.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review, July 22, 2014
I thank you for taking the time to share your recent experience at our hotel and I do hope that if you are ever in town, you consider staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

We have stayed in this hotel 3 times and will definitely be back. The service, décor, and amenities can't be beat for the price! We feel at home here. Everyone is friendly. the rooms are clean, smell fresh and go over the usual amount of amenities that you get in other hotels.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Embassy Suites Knoxville West, responded to this review, July 9, 2014
Thank you for writing such a nice review of our hotel the Embassy Suites Knoxville West. Return visitors are greatly appreciated and we look forward to your next one!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Embassy Suites Knoxville West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Knoxville West

Address: 9621 Parkside Drive, Knoxville, TN 37922
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #3 of 89 Hotels in Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Knoxville West 3.5*
Number of rooms: 140
Official Description (provided by the hotel):
The Embassy Suites Knoxville West is an upscale Knoxville hotel,conveniently nestled in East Tennessee, easilyaccessible from I-40 and I-75. As part of an upscale lifestyle center, the hotel is minutes away from entertainment, attractions and shopping such as Turkey Creek Shopping Center, West Town Mall, Windsor Square Shopping Center, Market Place Shopping Center and Regal Pinnacle Stadium 18Theater. Downtown Knoxville is just 10 minutes away, along with the University of Tennessee, Knoxville Convention Center, Tennessee Theatre, Bijou Theatre, Neyland Stadium, Thompson Boling Arena, World’s Fair Park, Market Square and Ijams Nature Center. The Knoxville Zoo, the American Museum of Science and Energy, Dollywood and the Great Smoky Mountains National Park are each just a short drive away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Regatta Hotels, Priceline, Cheap Tickets, Orbitz, Hilton Hotels, TripOnline SA, Agoda and Hotels.com so you can book your Embassy Suites Knoxville West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Embassy Suites Knoxville West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.