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“Stay Here” 4 of 5 stars
Review of Country Inn & Suites Knoxville-West

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Country Inn & Suites Knoxville-West
2.5 of 5 Hotel   |   805 N. Campbell Station Rd, Knoxville, TN 37932   |  
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Ranked #33 of 88 Hotels in Knoxville
Knoxville, Tennessee
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Stay Here”
4 of 5 stars Reviewed June 28, 2014

Stayed for 4 nights on business. Very clean, good service. Comfortable bed. Breakfast was about average but not bad. Great location near Turkey Creek and interstate 40/75. Would definitely stay here again.

Stayed June 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review, July 9, 2014
Thank you so much for your review of our Country Inn & Suites West Knoxville. We love to here from our guests! I am so glad you enjoyed our hotel and we look forward to providing you a home here when you travel for business to Knoxville again.

Sincerely,
Sam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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72 reviews from our community

Traveler rating
    33
    21
    11
    4
    3
See reviews for
35
16
6
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Beckley, West Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2014 via mobile

Me, my mother and my daughter were traveling back from Nashville to our home in West Virginia... Sometimes we have to break up the trip because its too long a drive.. We'll never stay anywhere else again in Knoxville except Country Inn & Suites 805 N Campbell Station Road...the hotel was clean, breakfast was amazing and the staff was exceptional...especially Lucia at the front desk... she was a wonderful host and made us the most amazing chocolate chip cookies

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review, June 9, 2014
Thank you for coming to stay at our hotel for so many years. We love it when our guests come back to stay with us again and again and have a wonderful experience. Thank you for the kind words you shared and we look forward to you coming back to stay with us when traveling though Knoxville!

Sincerely,
Sam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 4, 2014

This was a great experience with Country Inn & Suites. The location was perfect for the areas we needed to access in Knoxville and there's lots of shopping and restaurants across the road at Turkey Creek. Our room was on the I-40 side of the hotel and we didn't hear any road noise at all. The staff was exceptional and incredibly helpful and friendly. We had a 7am flight from FL to Knox (house hunting) so we got up at 4am and arrived in TN at 8:30am. We had some errands to run then we figured we'd try to stop by the hotel on the slim chance that our room would be available. They let us check in at 12pm and getting to unwind for a little bit before we had to run out again was appreciated more than I can even express. Breakfast was awesome with good choices for each of us. Coffee was delicious and available all day as well as the juice and water dispensers (many hotels close these after breakfast). They had cookies every day in the lobby and they also kept fresh fruit out next to the coffee. There were free samples out every day too, like travel deodorant. My husband and daughter loved the indoor pool and hot tub, just be prepared to have your clothes bleached out a bit from the chlorine! I just had surgery the week before so sleeping has been an issue for me-I was happy that there were extra pillows and blankets that were clean and packaged in the closet. The ONLY negative things I can say about this hotel because 98% was perfect: when we first checked in our room the air was off and it smelled like feet in there. Couldn't complain since we were so lucky to check in early and figured once the air kicked in it would dissipate. When we were packing to leave and I was checking all around for stuff we may have left I found a sock under the bed-not ours! May have explained the feet smell. The duvets are a little lumpy but I never sleep with those in hotels anyway because I never know if they wash the covers. Last thing, and it's no big deal to me but may be to some-the shower was a little run down and in need of repair but ok with me because the water worked and got me clean! I've stayed in two other Country Inn & Suites and the brand hasn't failed me yet. I would stay here again in a heartbeat and wouldn't hesitate to recommend to anyone.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review, June 9, 2014
Wow, thank you so much for taking the time to write this nice detailed review for our Country Inn & Suites Knoxville! We love hearing from our guests and I sincerely appreciate your all your kind comments; I will certainly share this with our team members. Please come back and stay with us again!

Sincerely,
Sam
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Tennessee
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 28, 2014 via mobile

Very convent location to interstate 40 & restaurants. Second stay at this property. Was very pleased with my room, very clean. Bed was very comfortable & very large with a couch. Staff was very friendly & check in was quick & easy.

Stayed May 2014, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review, June 9, 2014
It was our pleasure serving you during your stay in Knoxville and we sincerely appreciate your repeat business. I'm happy that the staff was helpful and that you enjoyed our many amenities during your stay. We hope to see you again soon!

Sincerely,
Sam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, Pennsylvania
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 28, 2014

This hotel is a nice little place right off I-40, right outside of Knoxville. The rooms are nicely decorated with all the amenities you could want. The hotel looks rather old, but it looks like they have recently done work. There is a good free breakfast with real plates and silverware. The attendants are sure to keep everything stocked. There is also a gas station and some dining locations right off the exit.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review, June 9, 2014
I loved your comment that our Country Inn & Suites Knoxville is a "Great Little Property", we are a smaller hotel with only 57 rooms but this allows us to provide better service. We strive to exceed all of our guest's expectations every day. It sounds like we did that for you. We look forward to you staying with us the next time you visit Knoxville!

Sincerely,
Sam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Youngstown, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 28, 2014

We chose this hotel out of the coupon book we got at the welcome station in Tennessee. A wonderful choice. The lobby was clean, neat , pretty as were the other facilities. The staff was excellent; warm and welcoming. Our room was very nice. The breakfast is outstanding!!! One of the finest we have ever had in our travels where breakfast is included in the price. I am keeping this on our list of future hotels when needed. Excellent choice for the price. Nearby restaurants are too numerous to count . A large array of retail shopping also available.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review, June 9, 2014
Thank you so much for your wonderful comments! Our staff work very hard everyday to keep our guest rooms clean, provide great service and an offer an outstanding value. Thank you again for choosing us during your stay in Knoxville and we look forward to you staying with us again.

Sincerely,
Sam
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Marysville, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2014

We were on our way home from Florida and stopped at this hotel. We had awesome people at the checkin. We had our two year old granddaughter with us and it was getting late. She drinks a cup of milk during the night. The young man at the desk gave us a glass of milk for her so we wouldn't have to go out late and find milk for her. We rented two rooms and they were both very clean. Couldn't ask for a
nicer place to stay. Will definitely stop again.

Stayed March 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review, April 1, 2014
Thank you for your nice review of our Country Inn & Suites Knoxville! We love hearing from our guests and I'm happy we were able to provide you an excellent stay with great customer service. We really look forward to your next visit the next time you are passing through Knoxville. Have a wonderful day!

Sincerely,
Sam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites Knoxville-West

Address: 805 N. Campbell Station Rd, Knoxville, TN 37932
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Romantic Hotel in Knoxville
#24 Business Hotel in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Knoxville-West 2.5*
Official Description (provided by the hotel):
Award winning Country Inn & Suites located off I-40/75, Exit 373, is inviting with its charming country atmosphere. Curl up with a good book from our lending library beside the fireplace in the lobby or relax in the rocking chair on the front porch. Our hotel has been renovated from top to bottom and features brand new beds and duvets, 37" HD LCD TV's, and a microwave and refrigerator in each guest room. We also offer a heated indoor pool and spa, kids pool, fitness center, business center, guest laundry, free wired and wireless Internet access, free parking, free local calls, free USA Today Paper, a free hot deluxe breakfast buffet featuring sausage, bacon, biscuits and gravy, hot waffles, pastries, fresh fruit, assorted juices and much more. Come experience genuine Country Hospitality and stay at a hotel where you feel like you're at home! Less than a mile from the new Turkey Creek Shopping Complex featuring over 25 restaurants, shopping, 18 theater movie complex, spas, and more. Only 10 minutes from Downtown Knoxville, University of Tennessee, Neyland Stadium, Knoxville Convention Center and Knoxville Zoo. Only 40 minutes from Pigeon Forge, Dollywood, Gatlinburg and Smoky Mountains. ... more   less 
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Also Known As:
Country Inn Knoxville
Knoxville Country Inn

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