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“Great Little Property” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Knoxville West

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Country Inn & Suites By Carlson, Knoxville West
2.5 of 5 Hotel   |   805 N. Campbell Station Road, Knoxville, TN 37932   |  
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Ranked #34 of 90 Hotels in Knoxville
Certificate of Excellence
Northampton, Pennsylvania
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great Little Property”
4 of 5 stars Reviewed May 28, 2014

This hotel is a nice little place right off I-40, right outside of Knoxville. The rooms are nicely decorated with all the amenities you could want. The hotel looks rather old, but it looks like they have recently done work. There is a good free breakfast with real plates and silverware. The attendants are sure to keep everything stocked. There is also a gas station and some dining locations right off the exit.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Owner at Country Inn & Suites By Carlson, Knoxville West, responded to this review, June 9, 2014
I loved your comment that our Country Inn & Suites Knoxville is a "Great Little Property", we are a smaller hotel with only 57 rooms but this allows us to provide better service. We strive to exceed all of our guest's expectations every day. It sounds like we did that for you. We look forward to you staying with us the next time you visit Knoxville!

Sincerely,
Sam
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129 reviews from our community

Traveler rating
    59
    41
    13
    9
    7
See reviews for
69
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Youngstown, Ohio
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 28, 2014

We chose this hotel out of the coupon book we got at the welcome station in Tennessee. A wonderful choice. The lobby was clean, neat , pretty as were the other facilities. The staff was excellent; warm and welcoming. Our room was very nice. The breakfast is outstanding!!! One of the finest we have ever had in our travels where breakfast is included in the price. I am keeping this on our list of future hotels when needed. Excellent choice for the price. Nearby restaurants are too numerous to count . A large array of retail shopping also available.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Owner at Country Inn & Suites By Carlson, Knoxville West, responded to this review, June 9, 2014
Thank you so much for your wonderful comments! Our staff work very hard everyday to keep our guest rooms clean, provide great service and an offer an outstanding value. Thank you again for choosing us during your stay in Knoxville and we look forward to you staying with us again.

Sincerely,
Sam
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Marysville, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 30, 2014

We were on our way home from Florida and stopped at this hotel. We had awesome people at the checkin. We had our two year old granddaughter with us and it was getting late. She drinks a cup of milk during the night. The young man at the desk gave us a glass of milk for her so we wouldn't have to go out late and find milk for her. We rented two rooms and they were both very clean. Couldn't ask for a
nicer place to stay. Will definitely stop again.

Stayed March 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Owner at Country Inn & Suites By Carlson, Knoxville West, responded to this review, April 1, 2014
Thank you for your nice review of our Country Inn & Suites Knoxville! We love hearing from our guests and I'm happy we were able to provide you an excellent stay with great customer service. We really look forward to your next visit the next time you are passing through Knoxville. Have a wonderful day!

Sincerely,
Sam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lansing, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 15, 2014

Perfect stopover on our way to Florida. Convenient , just off the highway. We make this trip 2 times a year and the staff remembers us. They are always friendly and knowledgeable about the area restaurants. The rooms are always clean and breakfast is above the usual.

Room Tip: It's called a studio suite and is very roomy and comforable
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Owner at Country Inn & Suites By Carlson, Knoxville West, responded to this review, March 17, 2014
I just wanted to say thank you for sharing your positive experience with us and for your multiple stays. Guest feedback is a vital part of our success and I am happy that your stay with us was great. We sincerely thank you for choosing our hotel and hope to see you back soon when you travel through Knoxville!

Sincerely,
Sam
Country Inn & Suites Knoxville
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Bartlett, Tennessee
Level Contributor
6 reviews
5 of 5 stars Reviewed March 9, 2014

We have stayed here several times visiting our kids in Knoxville. Staff is always friendly and does its best to make us feel at home. It has always been quite and is near shopping and places to eat.Rooms are neat and clean. We try and stay here whenever we come for a visit. Also the breakfast is always good.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Owner at Country Inn & Suites By Carlson, Knoxville West, responded to this review, March 10, 2014
Thank you for the review of our Country Inn & Suites Knoxville, we love to hear guests choose to visit us again and again. I am happy you are one of those many who return often and find the property more like home than a hotel. Our team of wonderful people do their very best to ensure every single guest is satisfied and wants to return. We look forward to the next time you are back in Knoxville!

Sincerely,
Sam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hindman, Kentucky
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed March 8, 2014

I booked via priceline, my room keys were ready when I arrived, and it took less than 30 seconds at the front desk -- good service! The front desk staff also explained about services available -- pool, breakfast, and was giving directions to my room while I was checking in. The parking area was well lighted and the room keys worked without any problems! The entire room was clean and well equipped. (Bed was clean and comfortable - Bathroom was clean - Towels were clean). There was also no odor in the room, the heating / air unit worked, and the shower worked. There were no blown light bulbs, the TV worked very well and there was a good selection of channels. Breakfast was a "very positive experience". The entire area was very clean. Cereals (were not cheap generics) and were quality brand name products in individual packages instead of being in dispensers that every guest (hands washed or not) touches. Apples were wrapped in plastic (a real positive to prevent them from being handled by persons sorting through them). Juice was real (not tang), several versions of coffee were available, and there was a good selection of hot breakfast foods. We found the room very comfortable and the spa bath worked. I WOULD LIKE TO RECOMMEND THIS LODGING TO OTHERS. MOREOVER, I TRAVEL OFTEN AND THE PRICE FOR THIS KING SUIT / SPA BATH WAS NOT EXCESSIVE AND THE ROOM WAS BETTER THAN SOME PLACES I HAVE STAYED AT THAT COST QUITE A BIT MORE.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Owner at Country Inn & Suites By Carlson, Knoxville West, responded to this review, March 10, 2014
Thank you for your nice detailed review of our Country Inn & Suites Knoxville! I'm happy we were able to provide you with our great service, numerous amenities, great hot breakfast and nice clean rooms. We sincerely appreciate all your kind words and recommendation to other travelers and hope to see you again soon.

Sincerely,
Sam
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London, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 5, 2014

We are a family of 5 and it is hard to find a hotel that can accommodate us in one room. We love this hotel, same layout as Embassy Suits, perfect for us. Staff has been amazing. Kids love the pool. We can't wait to see what breakfast is like. Should be good!!!

Stayed March 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam P, Owner at Country Inn & Suites By Carlson, Knoxville West, responded to this review, March 10, 2014
Thanks for taking the time on your nice review. We love to hear from our guests and I'm happy we were able to provide you and your family a great stay. I agree, our suites are one of my favorite room types since they have a separate living room and bedroom, microwave/refrigerator, two 37" LCD TV's and much more, makes you feel like your at a home rather than a hotel.

We look forward in serving you again when traveling through Knoxville!
Sincerely,
Sam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Knoxville West

Address: 805 N. Campbell Station Road, Knoxville, TN 37932
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotel in Knoxville
#29 Family Hotel in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Knoxville West 2.5*
Number of rooms: 57
Official Description (provided by the hotel):
For a convenient stay off I-40 and just a short drive from Turkey Creek, Farragut, downtown Knoxville and the University of Tennessee, choose the Country Inn & Suites Knoxville West, TN. The hotel's complimentary, hot Be Our Guest Breakfast buffet and fitness center give you an energizing start to your day. You can splash around the indoor heated pool and complete work with the free high-speed Internet access. If sightseeing is on your itinerary, then tour historic Farragut and Concord Park, both less than five miles away, visit the area's gorgeous lakes, or head into the city. Book your comfortable, pet-friendly hotel room or suite today! ... more   less 
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Also Known As:
Country Inn Knoxville
Knoxville Country Inn

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