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“Very Nice Hotel” 4 of 5 stars
Review of Hilton Garden Inn Knoxville West/Cedar Bluff

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Hilton Garden Inn Knoxville West/Cedar Bluff
3.0 of 5 Hotel   |   216 Peregrine Way, Knoxville, TN 37922   |  
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Ranked #13 of 89 Hotels in Knoxville
GreenLeadersSilver level
Gales Ferry, CT
Top Contributor
177 reviews 177 reviews
41 hotel reviews
Reviews in 63 cities Reviews in 63 cities
92 helpful votes 92 helpful votes
“Very Nice Hotel”
4 of 5 stars Reviewed September 19, 2013

I stayed at the Hilton Garden Inn for three nights on a business trip. It is a high quality property with a friendly, attentive staff. The bed was very comfortable and I particularly like the number and type of pillows. The small refrigerator and microwave are nice touches. The free Internet worked well, as did the business center computer with its nice access to airlines for printing out boarding passes. There are a number of very nice restaurants close to the hotel. I have really been liking the consistency between Hilton Garden Inns and now prefer staying at them when on the road.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIKnoxville, Director of Sales at Hilton Garden Inn Knoxville West/Cedar Bluff, responded to this review, October 1, 2013
Your feedback is much appreciated. We are pleased to know you enjoyed your stay and the amenities we offer. Our staff looks forward to seeing you again the next time you visit Knoxville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
    103
    44
    23
    4
    7
See reviews for
48
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77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
woodstock, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 18, 2013

The staff, location and comfort of this property is top notch. I travel to TN for business a few time a year and this location always makes me feel like im on vacation. The breakfast is wonderful and to make it even better the staff treats you with up most kindness.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jefferson, North Carolina
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 15, 2013

We stayed here for 2 nights and what a joy Sharon and Jonathan are----so helpful-professional and they are both great representatives for this property. If cleanliness is as important to you as it is for us- then this is the place. We have stayed at most of the properties in this area- yes it is more expensive than most but then look carefully at the amenities. The pool and hot tub area are clean and well kept. The breakfast cooks are quite good and they have a really nice assortment.
The grounds are extremely nice- As for the bed thing- have no idea why this is such a big deal- we travel for a living and our bed was just fine. The location is very good and the area is loaded with many places to shop and eat.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsport, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed September 13, 2013

I've stayed here multiple times and it certainly is a nice facility. The ONLY complaint I had was the beds. They had a knock off of the Sleep Number beds and they were HORRIBLE. Didn't have a digital control, but rather you had to tear the sheets off you bed to access the manual control. I usually only stayed here a couple of nights at a time and could never get the bed adjusted to my satisfaction. It was more like trying to sleep on an air mattress. I read another review and they said HGI West Knoxville had gotten rid of those beds recently -- believe me, its good riddance! The only other comment I'd make is the price. If your ego or brand loyalty forces you to stay at a Hilton property and you don't mind the $139/night price (sometimes I got an $89/night government rate) -- this hotel is great. Problem is within a couple of blocks, there is a newer Red Roof Inn for $45/night, a Choice hotel at significantly cheaper rate, a La Quinta, and others. When I can't get the $89 rate, I found a hotel down the road 2 miles (closer to the mall) for $58/night that had the same amenities as HGI. Again, this is a very nice property, but there are several other equally nice hotels at significantly cheaper rates.

Room Tip: The trash truck picks up the garbage from the Outback Restaurant immediately behind the HGI very ear...
See more room tips
Green Features: They change the towels out everyday whether or not you hang them up.
  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed September 8, 2013

The internet details adjustable beds but once you arrive you are told the adjustable beds didn't work well so they have regular mattresses now. I was told all the mattresses were new to replace the adjustable beds but the mattress did not sleep as if it were new.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, United States
1 review
5 of 5 stars Reviewed August 30, 2013

This is where you want to stay. Everything about this hotel was excellent for our family. The staff was exceptional and the breakfast crew were awesome. I can't say enough about this hotel. We are making a 15 day trek to Alaska and this hotel sets the standard that has yet to be beat.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEMPHIS, United States
1 review
5 of 5 stars Reviewed August 29, 2013

This hotel was absolutely wonderful. I do not have one complaint. Everything was beautiful. The hotel staff was very helpful and they had pleasant and welcoming attitudes. I walked in my room and was blown away by how big it was and everything was so nice and neat. The experience I had at this hotel has definately set the bar for any hotel I stay in going forward and I will make Hilton my #1 choice.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Knoxville West/Cedar Bluff

Address: 216 Peregrine Way, Knoxville, TN 37922
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Knoxville
#7 Family Hotel in Knoxville
#9 Business Hotel in Knoxville
#12 Romantic Hotel in Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Knoxville West/Cedar Bluff 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn West Knoxville/Cedar Bluff Hotel Knoxville
Hilton Garden Inn Knoxville
Hilton Knoxville

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