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“Non smoking” 4 of 5 stars
Review of Clarion Inn & Suites

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Clarion Inn & Suites
2.5 of 5 Hotel   |   11341 Campbell Lakes Drive, Knoxville, TN 37922-1655 (Formerly Baymont Inn And Suites)   |  
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Ranked #33 of 90 Hotels in Knoxville
MICKLETON
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Non smoking”
4 of 5 stars Reviewed November 14, 2012

Requested a non-smoking room. When we got to our room, it reeked of smoke, even though it was a n/s room. Went back to clerk who registered us to complain. He said they were sold out (football weekend in Knoxville), didn't have another room available, and handed me a spray can of room deodorizer. Started to ask him to find us a non-smoking room at another property when the manager came to the desk. My wife explained to her that she has COPD and could not stay in the room we were assigned. The manager found us another n/s room in the property without a problem. Other than that the stay was fine. What I found interesting was the no staff member went into the room to check it once we complained. Obviously, someone had smoked in a n/s room and the management should be able to figure out who was last in the room and issue a fine.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keisha L, Manager at Clarion Inn & Suites, responded to this review, November 16, 2012
We sincerely apologize for the inconvenience you experienced as a guest in our hotel. It's our goal to meet your needs and we work toward that goal each day. Thank you for your comments, as they serve us, so that we can serve you better. We hope to see you again if your travel brings you back to Knoxville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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122 reviews from our community

Traveler rating
    42
    50
    19
    6
    5
See reviews for
47
32
5
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
TUSCUMBIA
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 12, 2012

Was delighted to find this inn near the activity we were attending. Rooms were great and breakfast was delicious. Please considering having coffee in the pump all day. A good coffee would have tasted great after hours traveling.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keisha L, Manager at Clarion Inn & Suites, responded to this review, November 13, 2012
Thank you for taking the time to respond on trip advisor. We truly thank you for the kind words.
We hope to see you in your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Inn & Suites

Address: 11341 Campbell Lakes Drive, Knoxville, TN 37922-1655 (Formerly Baymont Inn And Suites)
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #33 of 90 Hotels in Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Inn & Suites 2.5*
Number of rooms: 98
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Also Known As:
Baymont Inn And Suites Knoxville Hotel Knoxville
Baymont Inn Knoxville
Knoxville Baymont Inn

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