I stayed at this hotel while in town for business for one night on Oct 25th using rewards points. This is the best Carlson property that I have stayed at yet. The staff was friendly and accomodating, the hotel and room were CLEAN, the pool and hottub were both great and the breakfast was outstanding. Plenty of food options nearby and VERY convenient to I40 and downtown. I would definitely stay here again whether with family or on business.